My order of 12 glass bottles was initially despatched through Royal Mail. Unfortunately they broke some of the bottles, and returned them to Glencrest. I spoke on the phone to a very helpful guy who t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon. Quick Google search lead me to Glencrest, 24 pack ordered yesterday... Mehr ansehen
Unternehmen hat geantwortet
Outstanding service, I even ordered during Xmas, New Year bank holiday and my Curries Red Kola arrived days later. Living in England missing Scottish things has now closed as I can get my favourite so... Mehr ansehen
Unternehmen hat geantwortet
Placed an order, it didn't arrive. Emailed, finally got a reply saying they would send tracking number the next day. No tracking number. FINALLY order has arrived and it's not what I ordered. Have ema... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Glencrest the Online Cash & Carry
Kontaktinformationen
150 Clydeholm Road, G14 0QQ, Glasgow, Vereinigtes Königreich
- 01415790007
- ross@glencrest.co.uk
- glencrest.co.uk
4.4
Hervorragend
97 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great products and service
Great products of all my favourite scottish products some of which I am unable to buy south of the border. Also delivery was excellent placed order 1 say received the following day thank you Glencrest
19. September 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Heidi
Thank you so much for buying from us & taking the time to leave your kind review. Very much appreciated !!
Very easy to order and collect as close…
Very easy to order and collect as close by. Even bought even more than planned.
Staff were able to advise what sweets were suitable for vegetarians, info is also available on their Web page.
We will be back again.
4. August 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Lesleyanne
Thanks for popping in to our warehouse to shop with us, we're always happy to help in any way we can.
Your review is vey much appreciated so thanks also for taking the time to do that!!
Hard to find drinks...
The limited edition Irn Bru Tropical seems to have sold out everywhere now in Lincolnshire and the prices are crazy on Amazon.
Quick Google search lead me to Glencrest, 24 pack ordered yesterday (Monday) and have just taken delivery today (Tuesday) will definitely be ordering more item's in the future.
Thank you 👍
14. August 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Carl
Glad we could help with the Irn Bru Tropical. Thank you for ordering that from us & taking the time to leave us a review. Very much appreciated!!
Glencrest cash and carry
Excellent quality and service and quick delivery brilliant 👏
2. August 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Neil
Thanks for ordering from us & taking the time to leave us a great review....much appreciated !!
Great selection of sweets for my…
Great selection of sweets for my scanning clinic, really fast delivery
Highly recommend
Thank you
1. August 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Leigh
Thank you so much for buying from us & also taking the time to leave us a review. Very much appreciated!! :)
Good experience
Great to be able to get brands that are difficult to find. A bit expensive but worth it. Prompt delivery and good communication. Would recommend.
14. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Elle
Thank you so much for buying from us & taking the time to leave a review.
Hopefully you're signed up to our mailing list & keep an eye on our Facebook & Instagram where we publicise lots of promotional discount codes.
Disappointed with my experience
First time delivery .Took a week to come and no text or email to let me know when it would be arriving
Driver left Tunnocks tea cakes and Twix on my doorstep in 22 degree heat at 10.30 in the morning
Won't be using again I'm afraid
7. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Fiona
Not a great effort on our part there & my apologies for that. I can see your order was placed Thursday evening & delivered in one of our own trucks the following Tuesday. We normally quote 2 working days for delivery so this was a day later than we'd hope for.
More disappointing was our own driver leaving your delivery on your doorstep. My colleague has arranged a meeting with our driver tomorrow to share your feedback. In the meantime if there was any heat damage to any of the items in your order please share the detail with customerservices@glencrest.co.uk & they will resolve that for you.
Best Regards
Ross
Site easy to use and very prompt…
Site easy to use and very prompt delivery was very happy and will be ordering again soon 😁
14. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Michelle
Thank you so much for ordering from us & taking the time to leave a review. Very much appreciated!!
SCAM? No product in package
I received an empty sunglass case and no sunglasses. I have written several emails but received no reply.
12. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Ellen
Hopefully you received your sunglasses today & all's ok.
I know my colleague has updated you on what went wrong. I can only add my apology to his for messing up your original delivery. Thank you for your patience while we resolved our mistake & hope you enjoy your new sunglasses.
Best Regards
Ross
Yey, new shop for me unlocked!
I was worried about using a new site , especially after reading some reviews but I am so happy! The delivery was so quick , with no issues whatsoever , and at a great price ( I like a certain energy drink that is a nightmare to get in shops)
13. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Lorna
Thank you so much for ordering from us & taking the time to leave us a great review....much appreciated!!
Good price on the items I wanted and…
Good price on the items I wanted and quick delivery.
19. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi John
Thank you so much for buying from us & taking the time to leave us a kind review....much appreciated!!
Delivers and packed really well would…
Delivers and packed really well would definitely recommend them to everyone.
19. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Jamie
Thank you so much for buying from us & taking the time to leave a review & recommendation...very much appreciated!!
Quick delivery ,my favourite drink wil…
Quick delivery ,my favourite drink wil buy again and again ,very happy customerl
19. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Tracey
Delighted you were very happy with your delivery from us. Thanks for buying from us & taking the time to leave us such a kind review....much appreciated!!
Great company
Great company, great service. Wide range of products at keen prices. Smooth prompt delivery. Excellent customer service, friendly & efficient. Nice range of Northern Irish products too, - much appreciated.
Well recommended.
16. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Michael thank you very much for both your order & taking the time to leave your very kind review. Much appreciated !!
Not very happy unfortunately
Not very happy unfortunately
As my son has an eating disorder, the order of Capri Sun is one of his safe foods/drinks and the bulk amount saves money.
The whole package had been damaged. I was advised to send an email to sales with pictures but had no response.
27. April 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Darren
Firstly I'm sorry to hear you felt your experience with us was only 2 Star. Clearly that's not where we aim to be.
I'm trying to investigate your experience as described in your review & have emailed you personally to understand the issue & find a solution but you haven't replied. Furthermore I've searched all of our email in boxes & can't find any correspondence from you.
If you can reply to my personal email, forward the photographs, I can guarantee I'll thoroughly investigate & find a solution. In my experience there aren't many problems that can't be resolved with proper 2 way communication.
Great selection of items at reasonable…
Great selection of items at reasonable prices. The website is very easy to use and found everything I needed. Delivery was really quick. Overall great first experience of using this company and will definitely be using them again 👍
27. April 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Hi Maria
Thank you so much for buying from us taking the time to give us such a fantastic review. Very much appreciated !!
Amazing company!
Hi there I wanted to give some feedback on the delivery driver and service I received. I put in the order on Saturday and even with a bank holiday yesterday was delivered today with no hassle and the delivery driver was the kindest most sweetest driver I have ever had the privilege to meet. Thank you for the amazing service. I will definitely be back again !!!!!
2. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Thank you so much for your kind review Natasha. Great to hear that feedback & thank you for your order....much appreciated!!
Excellent value and excellent servie
Excellent value and excellent servie. Ordered
on the Thursday and got my delivery on the Friday.
20. April 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Thanks for taking the time to leave us a review Frances, much appreciated !!
The process went well
The process went well. The goods arrived without any problems after customs had been paid. (Ship to Denmark)
24. April 2023
Bewertung ohne vorherige Einladung
Antwort von Glencrest The Online Cash & Carry
Thanks for your review Morten, much appreciated!
They don't get back to your email when…
They don't get back to your email when something is wrong, but they do get back to you within 1 hour if your asking for something to buy. Maybe get back to your customers regardless of the question...
Update: Issue solved :)
3. April 2023
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.