Giggling Squid Bewertungen 

anyone complaining about allergies or not liking the food are literally so stupid - there’s a website, and there’s menus outside the restaurants. workers and chefs aren’t here to change entire dishes (based off traditional cuisines of thailand) for a couple of entitled people!! i personally love the giggling squid, i think it’s so so cute and cozy and the whole vibe every time i’ve visited is so lovely 🤗😚 the food is so nice and we’ve never had issues with it, and the music is SO GOOD so that’s always such a good thing!! staff are sweet and polite and i’d sooo totally recommend it to anybody who likes that sort of food, or is looking to try it. it’s more westernised than traditional thai food but still has the flavours and obviously all the elements of it. solid 5 stars there, seriously my type of restaurant.

I have no issues with the food we had at the Harborne restaurant. In fact it would have been a 5 star review. However, on 26/5 I was sent an e-mail with a £10 delivery and it didn't work. What makes matters worse, is that I reached out to them at the time and two days later I am still awaiting their response.

Booked a table at the Giggling squid in Chichester for my dad’s birthday for 12 people and it was just awful! 3 people could not eat a thing due to allergies and they could not accommodate as every dish contained nuts! so they sat there without any food. It’s obvious all the food is pre made as they couldn’t take out one ingredient. One ordered just rice due to allergies and when the rice came out it was just boiled in the bag rice. The drink choices were terrible. The waitress was very miserable and when we first arrived spilt a whole bottle of Pepsi all over 2 people both wearing cream coloured clothes. Then at the end tried charging us a large service charge on top of a very expensive bill considering 3 couldn’t eat a thing. It was a complete disaster food wasn’t all great and poor service we will never return.

I visited the Winchester restaurant yesterday and, unfortunately, had a very disappointing experience. While we were promptly seated and given water, it took over 30 minutes just to place a drinks order—despite the restaurant not being busy. The food did not redeem the poor service. I ordered the Thai green chicken curry, which tasted overwhelmingly artificial, almost like it came straight from a packet. Worse, the chicken was undercooked, and I ended up with a very upset stomach afterward.
I attempted to contact the restaurant to address my concerns, but they showed no interest in taking responsibility. Overall, I would not recommend this place and won’t be returning.

Sat 24 May Thought we would try a meal at at the recommended Giggling Squid Reigate. for starters ....Chicken satay and Giggling Wings both dishes exquisite , lots of flavours, party in our mouths. Main course ...Sticky chicken for my wife and Marinated steak for me . My wife chose Sticky chicken because she cannot eat spicy food and the waitress assured her the dish had no chillies in it . Wrong, it seemed extra hot and I had to swap part of my dish with hers , she left most of her meal and ate the best part of mine. I mentioned this to the Waiter and he stated that somebody else had complained and He would speak to his manager, as it turned out he later said he could not speak to the manager as said manager was too busy. One other point I consumed 2 large bottles of Chang lager the first one went down very quickly and was quite refreshing the second I lingered over and subsequently the lager went flat and warm very quickly.
I don't think I will return

The service was outstanding and the food was delicious. I would go again! Thanks Gunwharf Quays.

Our first visit to Giggling Squid Harpenden a few things could have been better. However we returned again and were just blown away. The food was exceptional, absolutely delicious. Best food out we’ve had in a long time. Every dish was seriously good. The service from all staff members was excellent. Great table by the window. We will definitely return and highly recommend. Lovely evening thank you so much GS.

Last night we ate at Giggling Squid in Windsor, the food was delicious and such a varied menu to choose from. The service was 5 star and thanks to Sidonia we had a really enjoyable evening. Food was very hot, very tasty and I would highly recommend you try it!

Went to the Giggling Squid in Portsmouth Gunwharf Quay for a team event
The customer service was shocking and the manager Dave was next level rude!!!
Not only was he rude but his appearance for a manager was scruffy and not acceptable to be running a restaurant
Unshaven, massive ring through his nose and scruffy untucked shirt
One of the waiters in shorts!!!
Toilets dirty
Health and safety need a trip to this establishment and the chain owners need to put their staff on a customer service course !!
Avoid at all costs

Decided to try GS for the first time over Easter with my family, the bar lady was unhappy and didn’t we know it, the beer was not very cold, I expressed this and was given a bowl of ice.. the food was okay, measly on the chicken and prawns in two of the mains.. we ordered the mini dessert and coffee combo, I don’t drink dairy but as our local branch have not yet started using alternative milk despite opening last July, I opted for espresso. This came and cooled in the twenty minutes it took for my mini pudding to arrive and I so wanted to have them together, not exactly a combo. The bill came and was £145. Service, food and attention to detail : just not good enough, would not go back as disappointing and not worth the money.

I will say that they kindly replaced my daughter’s dish which was too spicy for her, at no extra cost. There was no indication of any spice on the menu though.

Booked the Harborne restaurant for a group meal to celebrate a family birthday. Food was mostly ok, but the service was very poor. It was clear from the time of booking that they were only interested in our money and had no interest in customer experience.
I had multiple emails from them chasing our deposit, but no replies to my queries about allergens or side dishes.
I had asked about food provision for one guest with allergies soya and dairy… no response. On the night the options provided were very limited, in a way that suggests the food is not cooked from fresh. In the end she was offered a vegetable curry but when they brought it, she noticed it contained large pieces of tofu (soya). Thankfully she realised before she ate it.
I had also asked about side dishes for some of the mains and whether we could add them on. On the night no sides were provided except for the curries. Everyone else just had plates of meat with no carbs or veg, which was quite dull as well as feeling unhealthy.
We were brought several dishes we hadn’t ordered and never received some we had.
It felt like they just wanted us out as quickly as possible, despite the restaurant being fairly empty. Our food was brought out to us before all of the guests had arrived, staff didn’t ask if we were ready.
Despite all of this we were forced to pay a service charge.
Overall not a great experience. I wouldn’t go back and I certainly wouldn’t recommend for anyone with special dietary requirements.

Had birthday meal. Food amazing and staff were so so lovely!!!!!

First and last time we visit Giggling Squid in Harpenden. Food was fine, ambience good, but when we reached 2 hours, we were denied a dessert so couldn't finish. This could have been handled so much better. There were tables available upstairs, but the Manager was abrupt and rude and we left a celebration dinner feeling horrible. Going to a restaurant should be about receiving an experience, but all we got was a taste of capitalism, making sure they got their money and not giving a monkey's about the customer. This is not how you build a lasting and loving brand. We won't go back again.

What does it matter if the food is good, if the service and kitchen is slow? It dents the overall experience for the paying clients. Although the spring rolls are superb, the duck dishes are solid quality, but I must confess, my local Thai is overall much much better. Sad to say, I will not be returning. It is simply too average, nothing special and definitely let down by what appears to be unorganised management of kitchen and staff. I feel sorry for the staff, really.

After a hectic day with my wife’s flight being diverted due to the Heathrow saga we decided to order a takeaway. After arriving home we ordered from giggling squid in Billericay with the cost being £82. We paid a little extra for a faster delivery what we got was half our order .After phoning the branch we didn’t get much of an apology or explanation but was told they will send out the other half of the order in 30 minutes. I was quite surprised if there response no genuine empathy no offer of a refund . So half the meal is getting spoilt waiting for the other half to turn up while we sit starving after a equally awful day with the Heathrow saga.

We have eaten at Giggling Squid on several occasions and it has always been a great experience. The food is delicious and the team are always helpful and attentive. On this visit Olivia was very helpful and friendly.

I original put a review about this branch in Muswell
Hill went here on valentines night an I was shocked about the poor service myself an my partner waited over an hour after our starters for the mains when I asked the waiter what was going on as the restaurant was near closing the manager did not care as to what was going on just looked over gave a funny look an walked off there was no apology for what had happened I would
Definitely not recommend this branch as there is a clear lack of organisation a communication between staff I have never experienced this at any other branch and have been to a few of them !

When something goes wrong, you really see an establishments true colours. My order turned up wrong, prawn not beef as I realised after dispensing with some sauce. I mentioned it but did not require it to be changed and made no fuss/further comment.
When my bill arrived, they apologised for the third time and had not charged me for anything apart from my sparkling water. Dealt with brilliantly.

We went to the Beaconsfield branch for Valentines and it was utter chaos. Strange, given that the restaurant wasnt fully booked.

When we arrived we were put upstairs and successfully ordered our meal and initial drinks. After that service plummeted

We waited around 20 minutes for a waiter to show up to take away our starters. No one come by to ask for more drinks, we were sat around trying to catch their attention which looked like we were being ignored. The whole floor of customers were disgusted.

Just Eat and Deliveroo orders were being prioritised over us. It took nearly 1 hour for our main to come out.

Terrible experience. The management need to pull their fingers out and organise themselves better, especially considering the importance of the night

Giggling Squid Bishop’s Stortford is lovely food, freshly cooked and served by very friendly and attentive staff. Eat in or take out, my go to restaurant. Chicken satay is superb, as is the prawn cashew stir fry, in fact all the different dishes are great. Highly recommend!