Smirk Bewertungen 1’236

TrustScore 3 von 5

2.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Awful company! I bought the ultrasonic tooth cleaner and it completely ruined my teeth. Had to pay loads of money at the dentist to have it fixed and when I contacted customer service for a r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought the ultrasonic tooth cleaner and powder... big mistake. More power from a manual toothbrush. Done nothing. When I approached the company with my complaint they didn't want to know. Avoid

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick delivery, kept upto date on my order. My second purchase of the tooth brightening powder, does remove stains and a noticeable difference after only a couple of uses, usually use a couple of time... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I brought the original tooth cleaner ages ago. Still works, but I have lost the charger. Used in lockdown initially when dentists closed. Also used the teeth brightening powder. Both work well. I d... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kosmetikindustrie

Vom Unternehmen geschrieben

Smirk® is reborn as of November 2024! For over a decade, Smirk® has been proudly serving the people of the UK (and further afield) with dentist-approved oral care products. Our mission is to change the way we treat our teeth, and to do so in a safe, planet-friendly way. Smirk is now under new management since November 2024, and big(and exciting) things are on the way! Hopefully we'll see you along the journey : ) The Smirk Team : )


Kontaktinformationen

2.8

Akzeptabel

TrustScore 3 von 5

1236 Bewertungen

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Bewertet mit 1 von 5 Sternen

Rubbish

Bought the ultrasonic tooth cleaner and powder... big mistake. More power from a manual toothbrush. Done nothing. When I approached the company with my complaint they didn't want to know. Avoid

30. Januar 2025
Bewertung ohne vorherige Einladung
Smirk-Logo

Antwort von Smirk

Hi Maz,

Firstly, we’re really sorry to hear about your experience and for the delay in getting back to you.

Just to provide a little context, Smirk is now under new ownership after the previous company, Smiles Powder UK Limited, went into liquidation last year. Since taking over, we made the decision not to continue selling the ultrasonic tooth cleaner, and it hasn’t been part of our product range for over a year.

We’ve been working through past messages and improving both our products and customer support since taking over. If you’d like to reach out to us at hello@getsmirk.com with your details, we’d be very happy to look into this for you.

Best,
Smirk Team :)

Bewertet mit 1 von 5 Sternen

Awful company!

Awful company!

I bought the ultrasonic tooth cleaner and it completely ruined my teeth. Had to pay loads of money at the dentist to have it fixed and when I contacted customer service for a refund and told them what happened they just ignored me !!

Definitely avoid this company.

29. Januar 2026
Bewertung ohne vorherige Einladung
Smirk-Logo

Antwort von Smirk

Hi Kate,

We’re really sorry to hear about your experience, and we sincerely apologise that your review has gone unanswered for so long.

Just to provide a little context, Smiles Powder UK Limited (the original founding company behind Smirk) went into liquidation last year and we are now the new owners of Smirk.

Unfortunately , we’ve checked our current customer service inbox but haven’t been able to find any emails about this. If you’d like to reach out to us at hello@getsmirk.com, someone from our team will get back to you straight away!

Bewertet mit 3 von 5 Sternen

Be aware of hefty import tariffs

The whitening/brightening powder really works. Unfortunately the import tariffs are off the charts. I bought a 35 euro container and had to pay an additional 30 euro for import - totally insane. I realize this is beyond their control but they really should post a disclaimer on their website. But I understand why they don't because sales would drop. I'll be looking for an alternative that's EU based.

16. Oktober 2025
Bewertung ohne vorherige Einladung
Smirk-Logo

Antwort von Smirk

Hi Floris ,
Appreciate we've already been chatting about this over email but just wanted to clarify here our stance on Custom Fees.
We unfortunately have zero control over the amount set by the import country and do encourage everyone to consult the relevant resources available when ordering from a UK company.
Reminder to all our EU customers that you will be charged import fees from the UK as it is not in the EU!
We would love if this was something our customers didn't have to deal with but our hands are tied when it comes to import
duties : (

Bewertet mit 5 von 5 Sternen

I love this product

I love this product, it’s easy and fast, I smoke and drink buckets of tea and although I clean my teeth more than twice a day the normal tooth paste doesn’t stop the staining but with the powder it is instantly white and I’ve only just brought the boost kits it’s really good for the extra white feeling absolute must have in my book

14. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Must try their whitening powder

I have tried quite a few Smirk products over the years and Smirk have clearly improved their products. I'm a big fan of the whitening powder which would get five stars alone. However a star is lost for Boost, Brighten & Extend kit, it's instructions and application method are unclear.

26. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Seen Actual Results!!!

Got the Boost Max Whitening Kit and have only used it 4 times, along with the PAP Powder but got 3 separate compliments on my teeth at the weekend!
Delighted with the standard of results, especially at the price point :))

3. Juni 2025
Bewertung ohne vorherige Einladung
Smirk-Logo

Antwort von Smirk

Thank you so much Larissa!

Bewertet mit 3 von 5 Sternen

New owners are better, but I am still very upset

I puchased the Whitening Kit, which included an electric toothbrush. On the online shop, it's not possible to buy any new heads for the brush. I wrote both via e-mail and Instagram, but never got a reply.

4th June update:
Customer service did reply, even if the first replies got lost. They also replied kind of quickly (after 2-3 days) via IG DM’s. However, as it is a new owner, they didn’t refund me nor were able to send me a new item. They sent me a discount code, and said they are working on a new toothbrush, but didn’t say when it is going to be on the market. So, I had to buy a new electric toothbrush and I had to waste theirs.
I see that they are the new owners, but, still, I was left with a useless product (not compatible with any other toothbrush on the market).

15. Mai 2025
Bewertung ohne vorherige Einladung
Smirk-Logo

Antwort von Smirk

Hi Francesca,

We’re so sorry to hear that you were initially disappointed with your experience.

We want to clarify that we did respond to your original email just over an hour after it was received, and again three days later when you reached out to us on a different channel.

We understand that different channels can sometimes create confusion, but we genuinely strive to respond promptly and thoroughly to all customer inquiries.

We’re really glad we had the chance to clear things up with you directly over email and Instagram DMs, and we appreciate you acknowledging the misunderstanding. We also understand that you mentioned you'd update your review, and we’d be grateful if you’re still happy to do so—it really helps other customers get a balanced view of our service.

Do let us know if there’s anything else we can do, we’re here and happy to help!

Best wishes,
The Smirk Team :)

Bewertet mit 5 von 5 Sternen

Best "PAP" Powder out there

The PAP powder from Smirk is incredibly good, I've tried HiSmile and Spotlight Orals but I found theirs to be not overly effective and they made my teeth slightly sensitive. Smirk's PAP powder made my teeth significantly whiter in just the first two days and I haven't felt any sensitivity issues at all. Great product and I will be buying again.

1. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Unreal stuff

Unreal stuff, miles better than a few other brands I’ve tried. Will definitely be grabbing more bits soon.

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product

Great product, Have very sensitive teeth and whitening strips were very harsh to use. Smirk’s PAP powder worked better than the strips and have had no trouble with my teeth since.

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend!!

Ordered from Smirk for the first time recently and would highly recommend. Item was easy to track from the get go and was happy with how quickly it came. Will be ordering again soon!

11. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant company

I absolutely love everything about Smirk. From the first use of their electric toothbrushes I noticed an incredible difference in the way my teeth felt - super clean and fresh. This toothbrush has the perfect balance of soft yet firm bristles that give a deep clean without irritating your gums. The delivery is quick and easy and the customer service is exceptional especially Cormac who is always quick to respond and extremely helpful. Highly recommend for anyone looking to upgrade their oral care routine.

11. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product & customer service

I recently purchased the PAP whitening powder as my teeth were quite yellow, I have to say the product works very well. I also must point out the outstanding customer service, very quick to respond and I was well updated on the status of my order

1. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best Whitening Powder

Great product and even better customer service. The website was so easy to use. I’ve used several different teeth whitening powders and I must sae Smirk gave me the best results. Definitely recommend.

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My son first purchased a Smirk…

My son first purchased a Smirk toothbrush and was really pleased with it. I had used Oral B toothbrushes in the past but they only lasted a couple of years before they no longer worked and they were too abrasive for my teeth. I then purchased a Smirk toothbrush and found it to be excellent. I then went on to purchase 2 more for both my sons and to this day they are all still in use. If you are looking for a reliable electric toothbrush which leaves your teeth feeling very clean and your mouth fresh then I recommend that you give Smirk a try - you definitely won't regret it.

9. November 2024
Bewertung ohne vorherige Einladung

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