They offer decent promotions, found their customer service good, but by god the site is just full of errors. So many occur during betting and half the time you lose any promotions youve opted into, ho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Total trash, promised a sign up bonus then when I'd joined and placed qualifying bet, sent email saying I wasn't allowed the bonus promised with zero explanation.......avoid there's plenty of more boo... Mehr ansehen
Unternehmen hat geantwortet
New customer, SBK grabbed my attention with the bet £5 get £30 in bonus sports welcome offer. Deposited and wagered as per terms and conditions. Shock no bonus. Support very unhelpful apparently... Mehr ansehen
Unternehmen hat geantwortet
I’m not one to leave good reviews because most betting sites are shocking. But genuinely this is the best betting site I’ve used. Great selection of sporting events, fast withdrawals and credited all... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SBK is a modern sports betting app that offers, on average, substantially better odds on the biggest sporting, political, and pop culture events vs. competing UK bookmakers.
Kontaktinformationen
1 Commodity Quay, E1W 1AZ, London, Vereinigtes Königreich
- +442076177413
- support@getsbk.com
- getsbk.com
2.2
Mangelhaft
276 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good customer service and effiecient.
Good customer service and effiecient.
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Mark,
Thank you very much for your review.
We are glad to hear you had a great experience with our Support Agents. We hope we can continue to assist you with your queries.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
TAKES YOUR MONEY THEN SUSPENDS YOUR ACCOUNT 🤬🤬🤬
Let me sign up, took my £20 deposit and then instantly closed my account keeping my money, not responding to emails
11. November 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Kelly,
Thank you for leaving an SBK review.
We are very sorry to hear about your recent negative experience with us.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
We do our best to tackle all emails as soon as possible, however during busy periods, it may take a bit longer to reach your email. If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint
A senior member of staff would then look into it and assist you further.
We apologise for the inconvenience caused and look forward to hearing from you.
Wishing you a great rest of your day.
Kind regards,
Alice
SBK Customer Experience Team
AVOID AVOID AVOID AVOID AVOID AVOID…
I WANT MY MONEY BACK Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID Thieves👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎Thieves🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈🦈Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves Thieves I WANT MY MONEY BACK I WANT MY MONEY BACK I WANT MY MONEY BACK I WANT MY MONEY BACK Kind regards
31. Oktober 2024
Bewertung ohne vorherige Einladung
False advertising for free bets
I seen this company advertising online if you place one £10 bet higher than 2/1 I would recieve £40 in free bets.
I therefore deposited £100 and have placed numerous bets but still no free bet.
I messaged there helpline and i have just been told this from an agent..
" our system has determined that your not eligible for the bonus. I'm afraid we reserve the right too exclude individual customers from receiving bonus,s"
I would like too be told why I'm different from anyone else and also this is false advertising.
I will be lodging a complaint too IBAS if I don't recieve these free bets.
From a very annoyed and angry customer.
6. November 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Kieran,
Thank you for leaving an SBK review.
We are very sorry to hear about your recent negative experience with us.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint
A senior member of staff would then look into it and assist you further.
We apologise for the inconvenience caused and look forward to hearing from you.
Wishing you a great rest of your day.
Kind regards,
Alice
SBK Customer Experience Team
Great customer service best I’ve had…
Great customer service best I’ve had and app generally good would recommend
3. November 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Consumer,
Thank you very much for your review.
We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
Great site best I've used no hassle and…
Great site best I've used no hassle and customer service great also 👍
3. November 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Ben, Thank you very much for your review.
We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
Live chat was very helpful and resolved…
Live chat was very helpful and resolved my issue quickly.
29. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Katie, Thank you very much for your review.
We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
Received excellent customer service…
Received excellent customer service from Oliver. Had a problem with a free bet not being credited back to my account and he sorted it straight away within 30 seconds.
The app interface itself is easy to use, great odds and selection of markets.
A great new customer offer too
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Dean,
Thank you for leaving an SBK review.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
We would like to thank you for the positive comments.
Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
People AVOID AVOID AVOID
People AVOID AVOID AVOID ! Poor with withdrawals and PROMOS ! they will give you free bets but then take them away as your not “Eligible” and looking at the previous reviews this is the worst gambling site on the planet ! RED FLAG 🚩 🚩 DONT TOUCH WITH A BARGE POLE !
19. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Ashley,
Thank you for leaving an SBK review.
We are very sorry to hear about your recent negative experience with us.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint
A senior member of staff would then look into it and assist you further.
We apologise for the inconvenience caused and look forward to hearing from you.
Wishing you a great rest of your day.
Kind regards,
Alice
SBK Customer Experience Team
Great response time to my query Alice…
Great response time to my query Alice explained clearly what I needed to do to resolve my issue
19. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Silkyskills,
Thank you for leaving an SBK review.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
We would like to thank you for the positive comments.
Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
Great Site
Their live chat is amazing, the website is simple and easy to use
11. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi KiisuQ,
Thank you for your review.
We are glad to hear you are enjoying your time with us.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Oliver
Customer Support Team
Alice
Alice was great. She processed my withdrawal immediately.
30. September 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Parker,
Thank you very much for your review.
We are glad to hear you had a great experience with our Support Agent. We hope we can continue to assist you with your queries.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Oliver
Customer Support Team
Not fit for purpose
Not fit for purpose. The app simply does not work. Astounding that SBK can respond to people, saying "Sorry you had issues" as if this is some temporary problem. It's not, it's a permanent inability to function properly.
28. September 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi easynow,
Thank you for your review.
We are very sorry to hear you are facing issues with the SBK application. Please also be aware, we have an SBK Webpage which may help limit your issues you faced.
Please do not hesitate to reach out to us via live chat or email on support@getsbk if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Oliver
Customer Support Team
Thieving bookmaker
I Signed up for their stake £10 get £40 free bets offer to be told after my £10 bet had settled that my account isn’t eligible for promotions. Don’t trust their offers, and don’t bother signing up for their promotions.
When I spoke to the team I was apologised to but still wasn’t given what I am owed!
17. September 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Lucas,
Thank you for your review.
We are very sorry to hear this to which we urge you to reach back out for us to be able to look into that for you.
Please do not hesitate to reach out to us via live chat or email on support@getsbk so we can look into your bonus for you.
Wishing you a great rest of your day.
Kind regards,
Oliver
Customer Support Team
Good at dealing with issues rapidly.
Good at dealing with issues rapidly.
17. September 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi AJ,
Thank you very much for your review.
We are glad to hear you are enjoying your time with us.
Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Oliver
Customer Support Team
Great app really enjoyed.
9. September 2024
Bewertung ohne vorherige Einladung
This betting website is very bad….
This betting website is very bad….
I won few hundred euros and couldnt pay out the money… they were reversed every single time… ask customer service what us going on they told my bank problem…finally I lost all of this money and did self exclusion…
Also they are putting limits on Your bets… if tbey see You won something they will restrict You stakes
Avoid at all cost this bookies
1. September 2024
Bewertung ohne vorherige Einladung
Quick and positive response
Seb sorted my query very quickly and I got the outcome I was expecting
26. August 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi David,
Thank you for leaving an SBK review.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
We would like to thank you for the positive comments.
Please do not hesitate to reach out to us via live chat or email on support@getsbk.com if you need any assistance or if you wish to pass on further feedback.
Wishing you a great rest of your day.
Kind regards,
Alice
Smarkets Customer Experience Team
Be careful with this company
Be careful with this company . They do really clever s**t to take money from you. Basically I had a bet on OVER/under cricket. I had over 169.5 at 5/4 . The march got stopped on the first innings due rain at 17 overs with 166 runs and 3 overs to go ( they would have finished with 190 or so) and they gave my bet a loss becouse they said the 80% of the match was finished. Yes I know… we all know … stay away from this betting side. They looked ok at first but.. they know how to take the money from you without you being able to do anything
20. August 2024
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Sergio,
Thank you for leaving an SBK review.
We are very sorry to hear about your recent negative experience with us.
We are always looking for customer feedback so your comments around your experience are much appreciated. Our main aim is to offer the best possible experience to our customers.
If you feel that this needs to be looked into further, I would suggest following our complaints procedure here: https://help.getsbk.com/hc/en-us/articles/360030578872-Making-a-complaint
A senior member of staff would then look into it and assist you further.
We apologise for the inconvenience caused and look forward to hearing from you.
Wishing you a great rest of your day.
Kind regards,
Alice
SBK Customer Experience Team
Same as others
Same as others. Completed sign up and then received an email before I had even clicked verify email to say that I had lost any free bets after their review.
I rarely bet and had only signed up after their advertising on open goal. I have accounts with skybet and bet365 and are both working exactly as expected. Have emailed them direct for a reasoning as to why.
SBK please do not respond to this with the response you have given on other posts. You of course reserve the right to make changes, just as I have the right to question the reason why.
15. August 2024
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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