They offer decent promotions, found their customer service good, but by god the site is just full of errors. So many occur during betting and half the time you lose any promotions youve opted into, ho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Total trash, promised a sign up bonus then when I'd joined and placed qualifying bet, sent email saying I wasn't allowed the bonus promised with zero explanation.......avoid there's plenty of more boo... Mehr ansehen
Unternehmen hat geantwortet
New customer, SBK grabbed my attention with the bet £5 get £30 in bonus sports welcome offer. Deposited and wagered as per terms and conditions. Shock no bonus. Support very unhelpful apparently... Mehr ansehen
Unternehmen hat geantwortet
I’m not one to leave good reviews because most betting sites are shocking. But genuinely this is the best betting site I’ve used. Great selection of sporting events, fast withdrawals and credited all... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SBK is a modern sports betting app that offers, on average, substantially better odds on the biggest sporting, political, and pop culture events vs. competing UK bookmakers.
Kontaktinformationen
1 Commodity Quay, E1W 1AZ, London, Vereinigtes Königreich
- +442076177413
- support@getsbk.com
- getsbk.com
2.2
Mangelhaft
276 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Had an issue with withdrawing but…
Had an issue with withdrawing but jumped on live chat and Alice was v helpful
23. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Jack! Appreciate the feedback! Delighted to hear Alice made a positive impression.
All issues resolved by customer service…
All issues resolved by customer service promptly
19. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Thanks for the great feedback! We're glad our agents could help out quickly and get everything sorted for you. Appreciate you taking the time to share!
Antwort von SBK
Hi Kyle! Appreciate the feedback! Delighted to hear Indie made a positive impression.
Disgusting invasion of privacy
Have been using the site for a couple of months, fully verified. Suddenly, my account is suspended without explanation, and I am asked to provide a payslip to prove my earnings. I did as requested, I was then asked to provide a bank statement to prove my pay is being deposited. I did as requested. They then proceeed to question transactions between myself and family members and asking for an explanation as to why I trasnfer money to my partner etc. This was a step too far for me. I contacted them and asked them to close my account with immediate effect, plenty of other sites around to use! I am still waiting for the account to be closed after 2 or 3 days. Joke of a company - I recommend you avoid and stick to the main sites if possible.
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Thank you for reaching out regarding your account suspension. We understand your frustration and appreciate your patience as we work through this process.
If you wish to formally raise a complaint, you may do so by emailing our customer support team at support@getsbk.com. Your complaint will be escalated to management, and we will aim to review it within two working days. You will receive a resolution within 10 days of receipt.
If there’s anything else we can assist you with in the meantime, please let us know.
Best regards,
Seb
SBK Customer Experience Team
I am new customer and find my…
I am new customer and find my experience using this app really enjoyable and live had today for support on topic I need help with was so easy and helpful .
3. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Thank you for your review!
We’re glad to hear that you are enjoying SBK,
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Seb
SBK Customer Experience Team
Perfect help dead simple
Simon was great helped loads and helped me set up what's right for me
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Nick!
Thanks for the great feedback! We're glad our agents could help out quickly and get everything sorted for you. Appreciate you taking the time to share!
Smarkets have always been great
Smarkets have always been great, been using them for years now and never an issue. Shen was really helpful when I went on live chat, really speedy response and connected instantly!
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Thank you for your review!
We’re glad to hear that Shen and the team were able to provide the support you needed. We’ll be sure to pass along your kind words!
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Seb
SBK Customer Experience Team
Very good alternative to Betfair
26. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Thank you for your review!
We’re glad to hear that you are enjoying SBK,
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Seb
SBK Customer Experience Team
Not a bad app to bet on
Not a bad app to bet on. The live betting can get a little glitchy but not too terrible. My only complaint is that my my wagers keep getting limited.
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Thomas!
Thanks for your feedback! We're glad you’re enjoying the app. We’re continuously working to improve live betting and understand your concern about wager limits. Please reach out to our support team via live chat or email support@getsbk.com so we can look into the wager query for you
Offer you free bets for spending £40…
Offer you free bets for spending £40 but then don't give you free bet. Stay clear of these scammers iv seen some bad bookies in my time but these are by far the shadiest
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Jim
Thank you for leaving a review. I apologise for the inconvenience you have faced, however as per the promotions T&Cs, We reserve the right to revoke this promotion. Any customer who has been sent an email stating that they are not eligible for bonuses will not receive any free bets, even if they meet all other terms of this promotion.
If you believe this needs to be reviewed further, please email support@getsbk.com
Best regards,
Seb
SBK Customer Experience Team
Don’t trust SBK
Absolutely disgusting site 4 different times they stiffed my bet and the lack off accountability is unbelievable if you want to use a simple and straightforward betting site keep clear of this mob amateur and simply odious bunch with chimps as staff should be thrown out of betting in the uk as have no place here
13. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Matthew!
Sorry to hear about your experience. We take these matters seriously and apologize for any frustration caused. Please reach out to our customer support team directly with your account details so we can investigate and resolve this issue for you as soon as possible. Your feedback is important to us, and we appreciate your patience. - SBK team
Best regards,
Seb
SBK Customer Experience Team
Shen helped me remove a card from my…
Shen helped me remove a card from my account as it was no longer active which allowed me to withdraw to my new card. Service was quick and really appreciated. Thanks again
11. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi James!
Thanks for the great feedback! We're glad our agents could help out quickly and get everything sorted for you. Appreciate you taking the time to share! 😊
One of the best betting sites I have used
Definitely one of the best betting sites I have used. Good range of options to bet on and bets settled very fast. Would recommend!
9. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Soc 9 !
Thanks a lot! Awesome to hear you're enjoying the range of options and speedy bet settlements. Appreciate the recommendation! 🙌
This is a great site when u win they…
This is a great site when u win they don't Do the whole u must provide evidence of who u are they just pay u and it's in your account instantly
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Chris! Thanks for the great feedback! We're glad you’re enjoying the site!
The app overall is easy to use and the…
The app overall is easy to use and the support team is the best! I appreciate them caring about the safety of gamblers addiction but I would be happy if they’d unlock my account now lol.
10. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Alex!
Thanks for the kind words! We're really glad you find the app easy to use and appreciate our support. If you are still experiencing issues with your account please contact us at support@getsbk.com! 😊
Antwort von SBK
Hi Leon! Thanks so much! Glad you loved the fast service! 😊
Please DONT use SBK!!!
Yet again please don’t use SBK. I put on some horses for Grand National and then today the final line up got announced in which 2 of my horses were no longer racing so contacted SBK to get the bet void and my stake back to use on other horses only to be told they keep my money as counts as a loss if horse doesn’t run lol This better app is an absolute joke! Couldn’t care about its customers just wants to make up its own rules to get customers money. It’s a disgrace. Please don’t use this betting company!!!
4. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Nathan!
We’re sorry to hear about your frustration and understand your disappointment. Our team strives to follow the rules, but we always want to ensure clarity in our terms. When betting on the Ante-post market, non runners are settled as losers. If you'd like, please reach out to customer support so we can review your situation further and see if there’s anything more we can do to help. - SBK team
Do Not Trust this betting website!!!!!
Do Not Trust this betting website!!!!!
Got a £30 new customer promo offer, went though everything they asked me to do, transferred £10 and placed £10 bet. Now being told that I have to place another £10 bet as the first one didn’t count as it needs to be over 2.0 odds which that don’t put in the promo, but have in the t&c
Just messaged your customer support like you said. Sean has said You’re not going to do anything. Like I said DO NOT TRUST this betting site!!!
1. April 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Darren!
Thank you for your feedback. We understand that the terms and conditions are important, and we apologize if there was any confusion. If you have any concerns, please feel free to contact our customer support team with your details, and we’ll assist you in resolving the issue. - SBK team
Why does it take so long?
Why does it take so long a) To settle a bet and b) To process a withdrawal?
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Pedr!
Bets and withdrawals are always processed as soon as possible. Please contact us at support@getsbk.com and we will check this further for you - SBK team
Scam site
Same as the other reviews. Signed up and met all criteria for the free bet and they said free bet won’t be given as it’s at their discretion. Can’t even withdraw money luckily it’s not much but this must be an actual scam site
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von SBK
Hi Jack,
Thank you for leaving a review. I apologise for the inconvenience you have faced, however as per the promotions T&Cs, We reserve the right to revoke this promotion. Any customer who has been sent an email stating that they are not eligible for bonuses will not receive any free bets, even if they meet all other terms of this promotion.
If you believe this needs to be reviewed further, please email support@getsbk.com
Best regards,
Armen
SBK Customer Experience Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.