wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process. I had concerns with a web page that looked like the old pop ups from a dial up but... Mehr ansehen
Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my des... Mehr ansehen
Great product We have two Audis and VCDS gives you the information you need to resolve issues quickly, I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Gendan Limited is a UK-based company specialising in high-tech car diagnostic tools and systems. We are located in Swansea, South Wales. We are a growing internet-based business aiming to provide professionals and home-users alike with a wide (and growing) range of advanced diagnostic products.
Kontaktinformationen
Unit 8 Llys Caer Felin, Felinfach, SA5 4HH, Swansea, Vereinigtes Königreich
- 01792 588002
- sales@gendan.co.uk
- gendan.co.uk
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
haj wahed
wow. what’s amazing service guys. you are all star. i have received my hex v2 vcds interface usb. in one day. and i couldn’t how i solved my little problem. these guys spoke to me through watsup for two hours and they solved my problem. they did very quick but i didn’t understand how this vcds work because i am first time using in it. these guys from gendan deserve 100 star each. thanks alot
Wow a funny experience not only were…
Wow a funny experience not only were they fast in my delivery, the comical email updates were funny in the process.
I had concerns with a web page that looked like the old pop ups from a dial up but deffo wrong.
Not only well packaged and fast delivery as expected, no rip off price, my Unit logged and worked Zero issues. Many thanks to Seller, if needed for any up grades deffo be back
I brought a used vehicle scanner
I brought a used vehicle scanner, easy to order and really fast delivery.Oh and thanks for the sweets, loved em. The email the sent was hillarious,Swedish guy needs a pay rise.
Awesome from start to finish
Awesome from start to finish. They answered questions and was a pleasure to deal with. I wish every seller was this good.
Was a pleasure.
Poor customer service.
I had a bad experience with this company, I wouldn't recommend them.

Antwort von Gendan Limited
Just exceptional service from this…
Just exceptional service from this company, great humorous communication about delivery.
A WORTHY FIVE STARS
Friendly, helpful, efficient, and great to deal with. They always answer the phone and are happy to offer advice, whether you’ve purchased from them or not. You might find something a few quid cheaper elsewhere, but the service Gendan provide is top-notch and more than worth the extra pennies. Quick deliver and free sweets, now, we all like free sweets with orders. A worthy 5 stars.
Gendan Ltd (Extremely Professional)
Well what can I say !
Its the first time I have purchased from Gendan and I own an old audi a8 d2 1997 2.8cc and have purchased a quality cable to use via software etc .
Only cost £20 plus £6 next day delivery,I sent a message with my order and at 3pm I received a very kind call from Sam who explained everything to me that I needed to know to make sure I had the knowledge of using it etc , extremely knowledgeable and said call us if you need advice, this company sell high end diagnostic equipment for all cars and diy to top Vehicle company professionals and I received all that great customer service for just a small item so wanted to say that Gendan Ltd are Top Class and will always use them and there products are of the highest quality you can get .Extremely Professional
Great product and service
Great product
We have two Audis and VCDS gives you the information you need to resolve issues quickly,
I have managed to reset the service reminders, diagnose a coolant Temperature sensor wiring fault, replace a EGT Sensor that was open circuit and run a DPF regeneration.
I have had to speak the team at Gendan once and they were very helpful and gave me the information i needed(Thanks Sam).
Thoroughly recommended!
Great customer service!
Hi, purchased an obd last week and the personalised and funny message was so nice and unique and put a smile on our faces.
Haribos with my sweet tooth was nice when opening up package.
Good old fashioned service that is lacking with the big tech companies!
What can I say Brilliant
What can I say, do not let the website put you off, when I found it, I thought wow nothing like I’ve seen before, but as I typed in what I was looking for the search bar recognised what I wanted as I typed, and at a cheaper price than I had seen anywhere, I contact them via wattsapp on the weekend, they messaged me back first thing Monday morning to confirm the part I was looking for was correct and it was, I ordered Monday @ 10 am and it arrived Tuesday @ 15.00 pm
Would I recommend and buy of them again
Absolutely
Thanks team
Regards
Phill
Amazing service
I needed an OBDeleven unit in a pinch and these guys came through in a big way! I would recommend them to all friends and family. Big fan of the company and the personal feel this company has! 10/10
Excellent Service From Gendan
Ordered my HEX-V2 (3 VIN version) and all arrived next day in a sturdy blue case - along with a nice surprise. Gendan kept me fully informed on my order progress and even built some humour into my despatch notice email. The Ross-Tech product and software were simple to setup and even as a complete novice I'd carried out my first Auto-Scan inside an hour of receipt. No hesitation in purchasing from Gendan in the future - keep up the excellent work.
Superb OBD2 & Software
Purchased an OBD2 kit for Fiat & Alfa Romeo etc. Cost a bit more than the unbranded tat on eBay, but worked perfectly. Multiecuscan with the supplied adaptors can access every module, system & computer in the car.
An absolutely disgraceful behaviour by Mike
Absolutely disgraceful behavior by Mike! I had a lot of questions to ask about a diagnostic tool and in the end he told me that I have been asking questions for 5 hours and that they are here to help but not to chat..
He didnt even offer an apology when I called to complaint! I am in true shock!
I need a manager to give me a call asap! Before ai consider taking legal action! I have photo of what he told me! Unbelievable behaviour!!
A total disgrace!

Antwort von Gendan Limited
HexCan cable
Purchased a Hexcan GS911 cable. Arrived super quick with helpful updates on delivery which was free of charge. Highly recommend
Poor
Supposed to have this item delivered to my home address instead they deliver it to a hub which is a shop and as I work a lot I had to take time off to go and get this item , poor service also not a great product for the money wouldn’t use this company again just like to add that when I order a item I expect not to run around trying to pick it up from a delivery point like I said wouldn’t use this company again. Poor service and poor response to my complaint just show you they just don’t care about there customer

Antwort von Gendan Limited
Fantastic company
Fantastic company, I needed to get into a 2022 Fiat 2.2 ducato ecu , found to have SGW on it , emailed these guys , responded very quickly, expert advice on what to do, cable sent out very fast , my customer now has a clean dpf and out in his van delivering hes over the moon very happy customer , I’m happy due to this company….highly recommend
If only every company was like this
If only every company was like this, perfect transaction and delivered the next day. Fantastic thanks
What a great company
What a great company. Really helpful advice when you ring up for help confirming what you need. Quick delivery, and great sense of humour with the packaging email!! ( you have to order something just to read the dispatch email)!!
Thanks for the help. Delighted with the VW SFD unlock in the OBD11 kit, and as a result, folding mirrors quickly coded correctly. Very Happy. Thank You.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







