Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Unternehmensdetails

  1. Online-Marktplatz

Vom Unternehmen geschrieben

GEMGEM is the world’s leading and the only dedicated C2C (Consumer-to-Consumer) marketplace for buying and selling authentic jewelry, diamonds, and precious gemstones. Our mission is to connect individuals with a secure, transparent and reliable platform.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

16 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I bought in Germany So called gold…

I bought in Germany So called gold Pandora Bracelet with heart looks very cheap and it has nothing common what I’ve seen on picture on their web site , it does not have any stamp! also too shot looks like a toy! It like sold from Temu.com. Also, too long sending time and 6 euro for sending. So, there is no any instruction for returning the item.I require return from their customer service! Not recommend to buy any gold item!

12. Januar 2026
Bewertung ohne vorherige Einladung
Gemgem-Logo

Antwort von Gemgem

Hi Annamary,

We were a bit confused to see your review, as it seems to have been posted in the wrong place — this is not our product at all, and we do not sell gold items like this at GEMGEM.

It sounds like you had a very frustrating experience on another platform, and we’re truly sorry that happened to you.

GEMGEM is a C2C marketplace dedicated exclusively to natural diamonds and natural diamond jewelry, with a wide selection and great prices. We provide a reliable shopping environment to help customers avoid unpleasant buying experiences like this.

If you’re interested in natural diamond jewelry, we’d love to welcome you to shop with us at GEMGEM (gemgem.com).

Best regards,
GEMGEM

Bewertet mit 5 von 5 Sternen

Like finding treasure.

I love vintage style but shops are too costly. Found a sapphire pendant on GEMGEM, just like grandma’s. Got it for half price. Came safe, looks perfect. Meant for me.

15. Mai 2025
Bewertet mit 5 von 5 Sternen

Too good to be true?

I saw $3,200 ring for $1,850. Didn’t know the seller. But GEMGEM had checks, return, escrow. So I tried. Ring came and wow… so beautiful. Better than photos. I love it!

2. Juni 2025
Bewertet mit 5 von 5 Sternen

A Great and Secure Selling Experience

I had an old ring that I didn’t wear any longer and I selected GEMGEM to go and find it a new home. Their platform made it all feel safe and respectful. Communication was great and they were professional all the way through the transaction. “I am really pleased with the outcome and how simple they made it.

15. Mai 2025
Bewertet mit 5 von 5 Sternen

Efficient, Trustworthy, and So Easy!

I was trying to sell a set of designer earrings and I wanted it to be easy. GEMGEM was exactly that. Listing was fast and once I had a buyer their team took care of the payment and shipping details safely. The money was deposited in my account a little after the delivery. Very efficient and reliable service!

8. Mai 2025
Bewertet mit 5 von 5 Sternen

Great Support for a First-Time Seller!

This was my first time selling jewelry online, and I chose GEMGEM to list a silver locket. I was a bit nervous, but their support team was incredibly helpful, guiding me through creating an attractive listing and understanding the shipping procedure. A buyer was found relatively quickly, and GEMGEM facilitated the sale seamlessly. I received my payment without any hitches right after the locket was delivered. I'm very pleased with the support and the positive outcome!

28. April 2025
Bewertet mit 5 von 5 Sternen

Smooth Transaction and Trustworthy Platform

My experience selling a vintage brooch on GEMGEM was exceptional. The entire process, from listing the product to contacting the buyer, was effortless and straightforward. GEMGEM's guidance during shipping was very helpful, and the security GEMGEM offered made me feel very safe throughout the transaction. Payment was made immediately upon delivery of the goods. Definitely, a reliable site for selling jewelry.

21. April 2025
Bewertet mit 5 von 5 Sternen

Easy first sale

This was my first attempt selling jewelry online. I listed a bracelet and found the steps to be pretty straightforward. The team guided me through shipping once a buyer was ready. I appreciated the regular updates and felt everything was handled professionally.

13. Mai 2025
Bewertet mit 5 von 5 Sternen

Happy with the selling experience

Tried out the platform to sell a pendant I no longer wore. Uploading the item didn’t take much time, and I was contacted by a buyer within a few days. I was given clear instructions on packaging and tracking the shipment. Payment came through soon after the delivery was confirmed.

13. Mai 2025
Bewertet mit 5 von 5 Sternen

Helpful support and smooth delivery

Listed a ring for the first time and was a bit unsure how everything would work. The support team answered my questions and helped me prepare the item for shipment. The transaction was finalized without issues, and the buyer gave a positive response once they received it. Glad I gave this a try.

2. April 2025
Bewertet mit 5 von 5 Sternen

Clear communication and a quick sale

I recently listed a pair of earrings, and the process was really easy to follow. I appreciated how clearly everything was explained, from uploading the product to setting the price. Once a buyer showed interest, the GEMGEM team helped facilitate the rest. Payment came in not long after shipping, and the overall process felt very secure.

13. Mai 2025
Bewertet mit 5 von 5 Sternen

Authentic Labubus Giveaway Prize

I won their Labubu giveaway and they shipped it really fast! I was surprise that they gave me the entire box set with 6 blindboxes inside. I scanned the authenticity QR code and it is legit. I highly recommend this business as they honor what they say and shipped me my giveaway prize. I thought it was only going to be one single box but they gave me the entire set with 6 blindboxes and I am honestly grateful that they did that for me! 10/10 stars from me! Happy that I won this giveaway! Please support this business! 😊⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

28. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful ring & excellent customer service

I won a gorgeous 3.6 Carat Blue Topaz Ring in 18 KT White Gold setting from this company's Facebook page. I sent the company a private message on Feb. 12. They replied back 7 hours later. I just received the ring on Feb. 26 via Fed Ex. I can't believe how fast I received it. The ring came in a beautiful pink lighted ring box. It contained all the important information regarding the ring. The ring is absolutely gorgeous and beyond my expectations! This is going to be my engagement ring. I definitely recommend this company to people looking to buy or sell quality fine jewelry.

26. Februar 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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