Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Mr Adam Owen the director of ARO Commerce Ltd which traded as Geekswag.co.uk has received a two-year suspended prison sentence and 180 hours community service for selling, and having in their po... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Purchased ’Apple’ AirPods Pro but when they arrived they were clearly counterfeit because 1- so poorly made they fell apart when trying to change silicone earpiece. 2- Spelling mistakes in instr... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Wish I'd checked the reviews before buying Apple Airpods Pro from these jokers. First problem cable to charge case wouldn't work, then on checking phones found that noise cancelling etc just doesn't w... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Scam company. Ordered 2 minecraft plushes for my sons birthday, received a confirmation email but items not received and no response from my emails. Wish I'd seen other reviews before ordering Update... Mehr ansehen

Unternehmensdetails


Kontaktinformationen

2.3

Mangelhaft

TrustScore 2.5 von 5

594 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

AirPods for £80

AirPods for £80. The delivery was quite slow but they arrived. I don’t know what I’ve done without wireless earphones in my life. I’m just glad I didn’t get duped, so thank you for not scamming me

23. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Bought these as a gift after what I…

Bought these as a gift after what I thought was careful looking for some well priced AirPods. Turns out it’s a scam been waiting 10 days and haven’t heard back from customer services who I think probably don’t exist. Really gutted as I don’t have the money to spare and now my boyfriend won’t be getting a gift. Really hope they come back to me and refund me.

21. Oktober 2021
Bewertet mit 5 von 5 Sternen

I too fell for the Google ad and bought…

I too fell for the Google ad and bought without doing any research - I was shocked after I looked at the reviews here and I thought my money was gone for good however I emailed them and asked for a refund - less than 24 hours later the owner of the website Adam replied and told me I’ve been refunded. The following day I received a full refund back. I can’t speak for the product as I never received but I appreciate the fast refund

21. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

GeekSwag are legit!!

I must say the firm handled the situation perfectly in the end - patience can be key when you know a company is providing something like airpods so cheaply.

Thank you Adam and team.

12. Oktober 2021
Bewertung ohne vorherige Einladung
Toy Store-Logo

Antwort von Toy Store

Hey Courtney,

Please allow 5 working days for your return to be processed, thanks

Bewertet mit 1 von 5 Sternen

It appears I've made an error using them…

It appears I've made an error using this company - no sooner do I place the order than there is a swathe of bad reviews.

I saw that they updated the guidance to say it would be a week for airpods to despatch - well I've waited a week and there's still no sign of them.

Where is order #182209 placed on 6 October?

I wanted them for a run on Saturday which has now passed, so I'd like a refund please if you're not going to send them.

Update after email response:

They have refunded me - they say they have over 800 pairs of earpods on back order + they're out of stock. So if you've ordered and are waiting, you're going to be waiting a while longer!

Personally I'm just going to buy some new ones from JL for £40 more and a lot less agro.

12. Oktober 2021
Toy Store-Logo

Antwort von Toy Store

Glad you received your refund, thanks for your patience during this busy time.

Bewertet mit 1 von 5 Sternen

Terrible merchants. DO NOT ORDER

I placed a order for Airpods pro on 29/09, I paid extra for next day delivery, this never got done. And it's still waiting for them to send. I was given the tracking number and the courier hasn't received the parcel.

Their customer service sucks at replying, they have a live chat, which is more like a dead chat, as no one is ever on it.

They don't want to confirm if the airpods are even genuine, so I'm fully thinking they are fakes. With them only saying in response "These are incredibly good value".

I've had to do a chargeback from my bank, which i'm waiting for them to complete.

Pure conmen at this store, avoid.

Edit on the most recent reply:
So they are on the ball for bad reviews, but not on normal orders. This could have been communicated much more effectively before the fact. If the order is still with the warehouse, why can you not cancel when requested?

Also, paying an extra £7 for next day delivery with Royal Mail so I don't have to deal with Hermes wasn't honoured, where is that extra £7 I spent?

8. Oktober 2021
Bewertung ohne vorherige Einladung
Toy Store-Logo

Antwort von Toy Store

Hey Will,

Unfortunately our warehouse had some issues with our Hermes dispatch on 30th, and some orders are either not tracking with Hermes, or delayed.

As advised, you're more than welcome to refuse delivery/return to sender, and you'll receive a full refund. Thanks for your patience

Bewertet mit 1 von 5 Sternen

I placed an order for some AirPods on…

I placed an order for some AirPods on the 2nd Oct where it stated a 2-3 day lead time. 5 days later and I’ve had no response, the order still shows as processing and I’ve had no response to 3 emails sent to ask for an update. The contact telephone number doesn’t work. These items are for my sons birthday this weekend. All I want is an update as to where my order is given the money was transferred at the time of the order. Not impressed with the customer service at all and from reading previous reviews I question the authenticity of the company and the AirPods.

Thanks for your response. At the time of order it did state 2-3 days.
Hi, please can you refund me on order 181849. And can you confirm when the refund will be submitted ? Thanks.

8. Oktober 2021
Toy Store-Logo

Antwort von Toy Store

Hey Martin,

We updated the product page earlier this week to advise a lead time of about 1 week for dispatch as these are out of stock we have a very long backorder list before re-stocking from our distributor.

Please allow 1-2 days for email responses, we're more than happy to refund as it sounds as though this won't arrive in time :)

Bewertet mit 5 von 5 Sternen

If you want Airpods Pro and don't want to pay full whack it's a no brainer

Got some refurbished Airpods Pro from them. They work brilliantly and are definitely worth the discount. I was unsure at first given the mixed reviews but my communication with Adam was quick and clear. I've had various over-ear headphones and look for sound quality and these definitely deliver. The serial number is generic and not correct (presumably as Apple don't do refurbished Airpods and these third party refurbished), though there is a warranty with Geekswag.
In summary, I bought a pair of Airpods pro for a fraction of the price, am very pleased with the battery and sound quality. A friend bought theirs from the apple shop and they're exactly the same - probably because they're genuine refurbishments (as advertised). If not then they're damn good fakes. I'd buy again and have recommended to friends.

5. Oktober 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, replied to my email within the hour and replaced my first pair with new ones within less than a week. Very friendly and good product. Thank you!

30. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very Good Service

Ordered a pair of Apple Air Pods and was very impressed. Genuine goods at a great price and really fast recorded delivery with tracking details. Would definitely recommend and do business with again

29. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

My item came fast within 2 days however…

My item came fast within 2 days however I paid £100 for Refurbished Apple Air Pod Pros and got sent fake ones I’m currently sending an email to the company to see if their is anything that can be done but I doubt I could do anything as previous comments seem to have had no luck. Disappointing.

27. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product and super fast delivery + top notch costumer service

Great product and super fast delivery! Could not believe how smooth and easy from moment of purchase everything went. Highly recommend!!!
On top of that costumer service is outstanding, deals with every matter professionally and personalised - no automatic generated email responses.
Overall very happy costumer here!!!

26. September 2021
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr