Misleading and no support!
Misleading and no support!
In the presented packages, information is provided about approximately how many minutes of video can be processed in a specific package. When we ordered the package and wanted to process a video, we found out that in reality, it is possible to do less than half of what was promised in the package. We immediately contacted support and received no response. We sent a few more emails, and to this day, almost a month after the purchase, there has still been no reply. In the meantime, we kept receiving automated emails from the address borut_geckodub.com.
We sent our complaint and request to establish communication multiple times, both to the company's official address (info_geckodub.com) and to the email address from which we received the automated emails. After all the failed attempts, we decided to cancel our subscription. When we did this in our profile on the company's platform, we did not receive any notification confirming that the subscription had been canceled. Now we are waiting to see if the payment might be reactivated and the amount deducted from our card.
WE ADVISE AGAINST working with Geckodub! Even if something doesn't work, you have no one to turn to because support DOES NOT work.








