I’ve been trying to withdraw my funds, but the payment simply isn’t going through. It’s been quite frustrating because there is no clear explanation for the delay. What made the situation worse w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Terrible experience. There is no real customer support, only a chatbot that blocks you for 60 minutes if it does not understand your question. Transfers stay pending for 5 days, leaving you unable... Mehr ansehen
Unternehmen hat geantwortet
У меня возникла небольшая проблема с верификацией и специалист технической поддержки был со мной на связи меньше чем через минуту поле того как и обратил в поддержку. А всю мою проблему удалось решить... Mehr ansehen
Unternehmen hat geantwortet
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer servic... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Garna.io is a platform for making international payments to freelancers and contractors. We help companies around the world pay remote professionals quickly, legally, and with minimal fees. With Garna, there’s no need to open a foreign legal entity or navigate complex currency controls - we handle everything from contract generation to final payouts. The platform supports transfers to over 150 countries via more than 10 methods, including bank wires and cryptocurrency. Our clients include digital agencies, tech companies, educational platforms, Web3 teams, and other businesses working with distributed teams. We automate contractor onboarding, provide legally compliant agreements, and ensure transparent financial reporting. We focus on reliability, transparency, and flexibility. Our support team is always ready to assist, and payout fees depend on the chosen withdrawal method - everything can be customized. Garna makes paying your international team simple, safe, and efficient.
Kontaktinformationen
Aiantos, 22, Agioi Omologites, 1082, Nicosia, Zypern
- hello@garna.io
- garna.io
3.5
Akzeptabel
32 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Garna is a convenient and easy-to-use…
Garna is a convenient and easy-to-use service. The interface is clear, transactions are processed smoothly, and everything works as expected. I appreciate the simplicity of the app and how straightforward it is to manage funds and transfers. Overall, a reliable platform that does its job well and keeps improving with updates.
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Hello!
Thank you for your detailed and positive assessment of Garna. We are pleased to know that you find our service convenient, our interface clear, and our transactions reliable.
Your feedback on the platform’s functionality and continuous improvement is valuable to us. We remain committed to maintaining and enhancing the quality of our service.
If you have any further suggestions or require assistance, please contact us at support@garna.io.
Best regards,
The Garna Team
Antwort von Garna
Hello!
Thank you for your positive feedback. We are pleased to know that you are satisfied with Garna.
If you have any questions or suggestions in the future, please do not hesitate to contact our support team at support@garna.io.
We wish you continued success and reliable service.
Best regards,
The Garna Team
Request to Update Legal Data via Parental Consent (Minor Account)
Hello Support Team,
Thank you for your message.
I understand that my account is classified as a minor account based on the current date of birth (15-01-2009).
I am not requesting to change my age classification.
I would like to proceed with verification through the parental consent process and request your guidance to update my legal data accordingly, if required, after submitting the parental consent form and supporting documents.
Please confirm:
Whether any legal data needs to be corrected after parental consent submission, and
If verification using a government-issued ID card (instead of passport) for my parent/legal guardian is acceptable.
I am ready to provide all required documents as per your instructions.
Thank you for your assistance.
Regards,
Sujeet Kumar
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Hello Sujeet,
Thank you for your detailed message and your cooperation.
You are correct — no changes to your legal data are required after submitting parental consent. The purpose of the consent form is solely to confirm permission from your parent or legal guardian for you to use our service.
A government-issued ID card for your parent or guardian is generally acceptable for this process. For precise guidance and to ensure all documents meet our verification requirements, we strongly recommend contacting our support team directly at support@garna.io.
They will provide you with step-by-step instructions and assist you throughout the verification process.
Best regards,
The Garna Team
I gave it 5 star cause after signing up…
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer services are fast to resolve issues if any and that's the best part.
1. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Thank you for your positive feedback and high rating. We are pleased to know that you find Garna user-friendly and effective for receiving international payments, and that our customer service has met your expectations.
We value your trust and will continue to work on maintaining reliable and efficient service. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
Very Good Service…100% Recommended…
Very Good Service…100% Recommended ..Very Good Customer Service And Support..I love This Company and use it for long time…♥️
22. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Thank you for your positive feedback and for recommending Garna. We appreciate your recognition of our customer service and are pleased to know you have been using our service for a long time.
Our team remains committed to maintaining reliable and professional support for all users. Should you require any assistance in the future, please contact us at support@garna.io.
Best regards,
The Garna Team
This is one of PayPal best alternative…
This is one of PayPal best alternative for Nigerians freelancers who are looking for PayPal alternatives to receive payments
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Thank you so much for your kind words and for recommending Garna as a reliable alternative for freelancers in Nigeria! We're honored to be part of your workflow and to support smooth, secure payments.
If you ever have suggestions or need assistance, feel free to reach out at support@garna.io. We're always here to help.
Wishing you continued success in your freelance journey!
Best regards,
The Garna Team
Nothing just cool
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
We’re glad you’re having a good experience with Garna.
If you ever need anything, just drop us a line at support@garna.io.
Stay cool!
Best regards,
The Garna Team
Experience was wonderful and there…
Experience was wonderful and there payment very fast, support mind blowing very supportive Team
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Thank you very much for your feedback. We are truly pleased to hear that your experience with us was positive — both in terms of payment speed and support quality. For us, this is the highest praise.
We continue to work on improving our service and will be glad to assist you again. For any questions, please contact us at support@garna.io.
Best regards,
The Garna Team
I see that your company customer…
I see that your company customer support are polite and ready to help anyone. Finally my account pass the verification steps. Thank you so much.
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Hello!
Thank you for your feedback and for acknowledging the work of our support team. We are glad that your account verification process has been successfully completed.
It is important for us that every user can resolve their tasks quickly and without unnecessary complications. We will continue working on improving our service quality and response efficiency.
If you have any questions or need assistance in the future, our team is always ready to help. Please contact us at support@garna.io.
Best regards,
The Garna Team
fast transactions and safe you should…
fast transactions and safe you should definitely use them
16. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Garna
Hello!
Thank you so much for your fantastic feedback! We're thrilled to hear you appreciate the speed and safety of our transactions — that's exactly what we strive for every day.
We'll keep working hard to maintain this standard.
If you ever have questions or suggestions, we're always here at support@garna.io.
Warm regards,
The Garna Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.