After receiving 2 egg chairs from other large retailers and them being broken or damaged, I didn't have too much hope for a company I hadn't heard of that popped up on Google. I took a risk and I am... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
After receiving 2 egg chairs from other large retailers and them being broken or damaged, I didn't have too much hope for a company I hadn't heard of that popped up on Google. I took a risk and I am... Mehr ansehen
Unternehmen hat geantwortet
5***** !! The whole experience with this company, from start to finish was faultless. We went for the Draco outdoor kitchen and the quality is brilliant. Delivery was super quick from ordering and kep... Mehr ansehen
The couch, coffee table and two chairs were excellent quality and exactly as described. We liked the fact this was not a corner unit type configuration as it is far more flexible and can be arra... Mehr ansehen
Unternehmen hat geantwortet
I Recieved My Order.Order No #267253 The Orthobed Bamboo Double Black Topper at £91.00. When opened and removed from the packaging the Quality and thickness is not the item you were advertising Basi... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben

We offer something available for everyone at affordable costs, ranging from modular outdoor kitchens to garden furniture with firepits, as one of the top suppliers of outdoor furniture and BBQs in the UK.
BrandsGarden Trends is passionate about outdoor living and all of our products have been carefully chosen for their style, design, quality, and durability. They all incorporate the most modern textures and styles, making them the very essence of contemporary trends.
Our Customer Service is made up of devoted individuals that are happy to help you with any questions. You may check out our latest products in our showroom in Moss End Garden Village near Bracknell in Berkshire, where we also have staff on hand. From the moment a customer discovers one of our products, our friendly and approachable team is dedicated to providing excellent customer service.
Visit our Showroom Visit Facebook Page Visit Instagram PageWe are confident that, based on more than 10 years of experience in the garden furniture and BBQ industries, we can provide you with the greatest goods for your home and garden, backed by first-rate customer service and warranties, allowing you to enjoy your purchase for many years to come. Garden Furniture Outdoor Kitchens Barbecues Benches Christmas
Moss End Garden Village, Maidenhead Road, Warfield, RG42 6EJ, Bracknell, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Slight hiccup with my delivery after it arrived phoned garden trends regarding the problem they kept me informed with any updates when they happend can't thank them enough for the professional service we received from garden trends looking forward to using my new garden furniture

Antwort von Garden Trends
I ordered battery powered blower, after "fianally" arriving, the unit doesn't function, I've tried reaching out multiple times, still no response, I'll blame myself, should have looked at there reviews before placing the order, I'll know better next time, guess I'm just out $105.00!!

Antwort von Garden Trends
Very pleased with the style and quality of my new Gardentrends garden furniture.

Antwort von Garden Trends
Sofa set online advertised as ‘beige’ and photographed as such. Arrived dark grey and the company are refusing to admit the fault.

Antwort von Garden Trends

Antwort von Garden Trends
Absolutely fantastic service and quality! We were nervous to spend so much money on rattan garden furniture but we did our research and this company kept coming up with so many GENUINE positive customer reviews. They have an actual store in the UK where you can speak to people face to face which gave us more confidence. The customer service team over the phone were fantastic when discussing the delivery and their great relationship with the courier (pallet force) made for such a smooth and informed delivery. We are very pleased with our order and can't wait to use it over summer. Highly recommend.

Antwort von Garden Trends
Excellent customer service around a return issue (DHL issue) aswell as a great quality and well priced garden patio set.
Would highly recommend and use again in future

Antwort von Garden Trends
All first rate apart from the delivery company supposed to be delivered Wednesday 25th and then said it was delivered Friday 27thand now expected Tuesday 3rd no real problem I’m not desperate for the delivery but I’m away on holiday and have had to phone home to see if the delivery is done ☑️

Antwort von Garden Trends
I still haven't received delivery, the carrier provider you chose to use is very poor

Antwort von Garden Trends
Excellent service from Garden Trends. Customer service was responsive and very helpful. Breath of fresh air to deal with a company like this nowadays. As you can tell with my username, I usually only come on to complain but not this time.

Antwort von Garden Trends

Antwort von Garden Trends
Fantastic service from Charlie and George, professional, courteous a job well done in putting up the pergola in my garden. A true 5 star service

Antwort von Garden Trends
High quality product, delivery was on time, kept informed all the way. Would definately recommend, great customer service too

Antwort von Garden Trends
Quality product, extremely well packaged and protected. This is the third garden set we have purchased from Garden Trends and we have been pleased with each one of them. Would recommend for both quality and price.

Antwort von Garden Trends
Not put it together yet - but so far it looks great - cushions are firm which is a start... So looking forward to putting it together..

Antwort von Garden Trends
Online website easy to use. Bought aluminium Pergola. Customer service is outstanding kept me informed via email and phone calls. There was a bit of delay in receiving my Pergola but no big deal, the gave extra money off because off this. The pergola is very good quality and we choose to build it ourselves instructions easy to follow, but be prepared for the hundreds of nuts and bolts. Really pleased with the Pergola and customer services. Thank you all

Antwort von Garden Trends
The tree was delivered on 13/01/2026. It was to replace a beautiful 5ft fibre optic tree I had, had, for many years and which stopped working over Chrismas.
I received no notice the tree was out for delivery from Evri and the packaging was badly damaged when it arrived. It also looked like it had previously been returned to Garden Trends by another customer because of the way the box was sellotaped up.
I tried the tree out because I thought it would be damaged because of the damage to the packaging. I was amazed the tree worked but it is nowhere near as nice as the tree it's was to replace. When lit up it is dark & gloomy looking the snowflake lights do nothing to brighten it up. I am keeping the tree because I couldn't be doing with the hassle of returning it, I suppose come this Christmas time I will have to buy some led lights to see if they will brighten the tree up, which was to go in my front porch.
I have reviewed the tree on the Gardentrends site & posted photos & a video of the damaged packaging when I received it from Evri!
Like I said in my heading, very disappointed!
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