Gardenhouse24 Bewertungen 

164
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Sconsiglio vivamente. Ho acquistato l'anno scorso un modello Monaco. Qualità scarsa, è arrivato il kit con lo scheletro della base rotto, fatto presente all'azienda mi è stato risposto che mi avrebber... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow! What a brilliant business to deal with. I purchased a 10 x 6 metre shed to use as an art studio. Nistha made planning the shed very easy and was so patient when I needed to change a few details.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s not often you come across a company that does exactly as the say,Gardenhouse 24 do exactly as they say. I mainly dealt with Nishtha in sales and found her excellent to deal with.The delivery was... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This process exceeded expectations at every step. After deposit taken our garden room was delivered on a pallet a few weeks later. Catherine kept us informed about delivery and when the garden house w... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Blockhäuser

Über Gardenhouse24

Vom Unternehmen geschrieben

Nordic quality garden rooms, summerhouses, saunas and other garden buildings for sale in Ireland. We provide a full suite of services including delivery and installation.


Gardenhouse24 covers the whole range of timber house production – from sheds, garden houses, and log houses to prefab homes and saunas.


Our customers can count on excellent customer service, a 5-year anti-rot warranty, Trusted Shops guarantee and 14-day withdrawal - no questions asked.


For more information visit gardenhouse24.ie Stay up to date with our new products, special offers and discounts - follow us on Facebook

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Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

164 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4.2

Alle Bewertungen

(164)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I had a Linus ALU 44 unit installed and…

I had a Linus ALU 44 unit installed and from beginning to end Catherine and the team at Gardenhouse24 Ireland were great. Catherine answered any question I had related to the product and process and was able to suggest great partner firms such as No More Digging for non concreate foundations. The unit finish is great and I am more than happy to recommend their products.

31. August 2022
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Antwort von Gardenhouse24

Hi Michael, Thank you very much for your honest comments and review of gardenhouse24.ie. The team always ensure to work hard to ensure they get the job done to the highest standards possible

Bewertet mit 5 von 5 Sternen

Great dealing with Catherine and team…

Great dealing with Catherine and team members. Brian and his team were really nice and tidy on installation which is good to see.

8. September 2022
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Antwort von Gardenhouse24

Hi, Thank you for your review, I will be sure to pass on your best wishes to Brian and team

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish. Efficient and great quality finished mini office shed. Pricing was transparent and options discussed with Catherine before we bought. If your after a really good product that serves its purpose well and is totally windproof, rainproof and warm with insulation added then look no further than gardenhouse. Really pleased with how it turned out from installation to finished office/shed.

15. September 2022
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Antwort von Gardenhouse24

I am delighted to hear how happy you are with your unit. Customer service is of upmost importance to everyone within the company, I wish you many years of happiness in your garden room
Kind regards
Catherine & all the Team

Bewertet mit 5 von 5 Sternen

Could Not Ask for a Better Service - Simply Brilliant Team and Amazing Gardenrooms

Catherine and the team from Gardenhouse24 were amazing from start to finish. The communication from Catherine was excellent. She was quick to respond to any question I had and offered advice all throughout the process. The installation team were great. They arrived when they said they would and their work ethic was second to none. They finished our Monaco44 to an excellent standard. Again like Catherine no question or ask was an issue. The team spotted some small issues with the foundation I had built myself and were able to fix it for me. If you want to be confident with whom you buy a garden room from, your in safe hands with Catherine And GardenHouse24

13. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your lovely words and your kind review, we are extremely lucky to have such experienced, hard working install teams working within the company, who are always willing to go above and beyond to ensure strong customer satisfaction. I will pass on your well wishes to Brian and team.

Bewertet mit 5 von 5 Sternen

Fantastic! Great product, great customer service

Im absolutely over the moon with my new garden space. I got Adele 44 model which is spacious enough to fit my ‘office’, sofa bed and other furniture. I went for the full package including concrete base, installation, insulation, roof shingles but decided to do the painting ourselves. I also requested a custom window for the back wall. From the outset I was kept informed about delivery dates and installation dates (which actually took place sooner than I thought). From the delivery guys to the installation team everyone was super lovely but have to say the Customer Service has been first class. I would have absolutely no hesitation in recommending Gardenhouse24.

15. August 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hello Sarah, Thank you so much for your review and your lovely words I will be sure to pass them onto our install teams.

Bewertet mit 1 von 5 Sternen

Not recommended

Wouldn't recommend, log cabin we ordered Singrid, size inside didn't turn out to be what we needed, bedroom and loft alot smaller than what was in the pictures. Unfortunately ours wasn't in the show room to view before ordering, windows and doors are supposed to be double glaze but it's done the cheapest way, 6mm wood and glass (not even PVC) keys for the doors are like a toy keys (only 3 grams), didn't come with roof covering and we had to pay addition 1150 (apparantly they only about 300), no gutters (we were offered for additionl 1000 but didn't go for it), even though we ordered costumised they still delivered standard version, they did rectified it but days was lost of it, Log cabin was build by builder Richard Lomas that this company recommended, after 18 weeks log cabin still not complete or livable, already alot of issues with it such as water leaking, outside not fully treated and painted, roof incorrectly done which needs to be redone and list of faults is endless. We were ripped off by this builder and he isn't qualified to knows how to build log cabins. We found very poor that company used this builder previously and recommended someone that they have no information on. We made biggest mistake and basicly lost about 50000 so far. It will cost us thousands to rectify which we can't afford so please before u decide shop around

16. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi Maria,
Thank you for your review, We appreciate all feedback from our customers however I am very disappointed to read your review and feel your review is unjustified and very unfair on Gardenhouse24.ie
Firstly with over 160 different models, we would not be in a position to have all models on display, we do however have many units built at our showsite where customers are always more then welcome to come and view the products, the thickness of wood, Double glazed glass, Roofing material etc.
In regards, Your custom build - Yes I acknowledge that their was a mix up at the factory with your unit however the issue was rectified within one working day of being informed. You yourself also admitted via telephone call that the most work got completed when my install team was their rectifying the mix up.
secondly Your builder was not recommended by Gardenhouse24. I have many SMS messages and Emails where I strongly encouraged you to go with my Install teams for such a large build however you felt that by going with a private contractor that it would work out cheaper for you. You were also disappointed that I would not agree for my install team to plasterboard the interior of the unit as you did not like the wooden look finish on the wooden log cabin you purchased. I had told you on many occasions that I would not recommend plaster-boarding the interior of the unit, however you chose to continue with the plaster-board finish against my advice.
Thirdly: Your windows and doors are double glazed and are set in a wooden frame, We do not offer PVC windows or doors and at no stage were you ever promised PVC windows or doors.
In regards the Key, that is the key for your internal room - not your exterior door?
Our units do not come as standard with roofing cover - which you were fully aware of at time of purchase, The reason it is left as an additional extra is due to the fact that we always leave the choice to the customer in regards finish - you have different options which were all discussed with you at time of purchase.
In regards the Gutter, yes you were quoted 1000 euro initially however you failed to acknowledge in your review that I offered you the gutter complementary after the mix up with your custom made unit and after you discussed your disappointment with me that you thought that it was included in the price of your unit.
In regards the length of time that your build has taken, The water leaking, outside not being painted, roof incorrectly done - again this cannot in any way be at the hands of gardenhouse24 - Our install teams have built larger units in a turnaround time of less then 2 weeks - again this was discussed with you in detail when you turned down my offer of our team building the unit for you.
Overall I feel your review is very unfair and I offer you the opportunity to contact with me directly to discuss your issues with me.





Bewertet mit 5 von 5 Sternen

very professional service

very professional service. Fast delivery, material quality very high. Also very good assistance after delivery and after assembly

14. Oktober 2022
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Antwort von Gardenhouse24

Hi. Thank you so much for your review, i'm delighted that you so happy with your purchase. Kindest Regards

Bewertet mit 5 von 5 Sternen

I had just my Monica 28B installed and…

I had just my Monica 28B installed and I am so happy with it. This company is excellent and from start to finish I was so impressed with their professionalism, efficiency, advice and their helpfulness throughout the whole process. I would have no hesitation recommending this company to anyone and will certainly use their services in the future.

12. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you so much for your lovely review and your kind words, They are very much appreciated

Bewertet mit 5 von 5 Sternen

Monaco Insulated Office shed

Just got a great Monaco Insulated Office Shed and we are very pleased with the quality and the whole process from start to the end, it was very smooth and they were extremely forthcoming when we needed extra flexibility ( ie could not get it into the back garden via normal means, but they put in extra work for this situation and it did not cost anymore)
I also need to mention Catherine as she was keeping me informed ot any stage of the process.
I am a very happy customer.

28. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Hi, thank you very much for your review and lovely words, I will be sure to pass on your kind words to our install team also. I wish you many many happy years of enjoyment in your new garden room

Bewertet mit 5 von 5 Sternen

Delighted, thank you

Delighted with the unit. The setup and install team did a great job, thank you.

30. September 2022
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Antwort von Gardenhouse24

Hi Thank you for your review, I wish you many happy years in your new garden room

Bewertet mit 5 von 5 Sternen

Just had our cabin built by a amazing…

Just had our cabin built by a amazing hard working team Brian and Michael . Had the Cannes with installation and Insulation it is going to be a Gym for our son and I might turn it into a garden room if he gets fed up exersising fingers crossed 😁. Thank you so much guys and Catherine is so helpful .

9. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your lovely review, we like to ensure good customer service through-out all stages of the build. I will pass your appreciation back to Brian and Team.

Bewertet mit 2 von 5 Sternen

The install team presented well and…

The install team presented well and were on time. There were issues with doors and roof were reported after install and repaired a few weeks later. There are still covers on the hinges that just keep popping off. There is a bow in the front canopy that looks like will have to be left. I would not be overall happy with the finish as some gaps will require sealing.

3. Oktober 2022
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Antwort von Gardenhouse24

Hi Thank you for your review, Im disappointed to hear that you are not happy with the unit as customer satisfaction is our number one priority. Please do not hesitate to contact me if you feel their is anything we can do for you, to ensure your satisfaction. Kindest regards

Bewertet mit 5 von 5 Sternen

Exactly what it’s like in the…

Exactly what it’s like in the advertisement. From start to finish, great support from Catherine, she couldn’t have been more helpful. A pleasure to do business with nothing was any trouble. Would definitely recommend

9. September 2022
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Antwort von Gardenhouse24

Thank you for your review and your recommendation

Bewertet mit 5 von 5 Sternen

Fast delivery and installation

Fast delivery and installation, very good quality. Thanks to everyone how was involved from beginning till the end.

15. Juli 2022
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Antwort von Gardenhouse24

Thank you for your review, Customer satisfaction is of upmost importance to us. I wish you many many years of enjoyment with your garden room

Bewertet mit 4 von 5 Sternen

Great product and looks brilliant once…

Great product and looks brilliant once assembled.. the only thing I would say is if self assembling the instructions could do with being better but it looks great now and we love it..

21. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your review, customer feedback is so important to us in improving our service. we are currently reviewing our instructions to make them more user friendly.

Bewertet mit 5 von 5 Sternen

A great service and a brilliant product

A great service. Catherine was brilliant to deal with. We built our unit in a day and a half with some help from Brian. He even gave us his number when we were stuck with a small issue with the instructions. Instructions were easy to follow, I would recommend to people to do what we did and number the wood so as you go you know what's what . Absolutely love my "snug" it's too fancy to be a shed :-)

31. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for your lovely review, I will be sure to pass your tanks onto him. I wish you many many happy years of enjoyment in your snug

Bewertet mit 5 von 5 Sternen

Top Quality Garden Room

I've always wanted a garden room but we were limited for space in our garden so I decided to go with the Monaco 28 which is the smallest garden room Gardenhouse24 offer.

I originally wanted the unit facing the house but it would mean taking up an apple tree so we could open the doors so the team suggested the doors to the left opening up onto a decking path which I was a bit unsure of but I'm thrilled with the layout and that I took their advice.

All material used are of high quality from the tongue and groove construction (for a tight and secure fit) to the premium quality doors and windows which have rubber seals and tempered glass for better insulation. 

The team were supportive and accommodating and came up with lots of suggestions and ideas so the Monaco would not only fit the small space we had in our garden but that the end result would look great too.

The Monaco outdoor room is alot bigger than I expected even though we measured the space and laid out wood in our garden were the Monaco would go and it's absolutely beautiful. I can't wait to start using it.

The team were fantastic from the delivery guys to the team building the Monaco 28 and great support from Catherine in Gardenhouse24 offices in Ireland who kept in touch with me for any questions or queries i had.

4. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you so much for your review of Gardenhouse24.ie and your very kind words. As a growing company in Ireland I must admit that we are extremely luck to have such a wonderful group of people working with the company in every area - from our Transport department through to our installation teams.

Bewertet mit 5 von 5 Sternen

I purchased the Cannes 34 garden room…

I purchased the Cannes 34 garden room and I'm delighted with it. The products great and the service is excellent. There was a mix up with the roof, but the guys rang Catherine and she got it sorted straight away so the guys could get the job done on the same day.Great job!

10. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

thank you so much for your review, unfortunately on occasion mix up's do occur however we endeavor to rectify them in the quickest possible timescale so as to have little or no delays for our customers

Bewertet mit 5 von 5 Sternen

Great Service and fantastic Garden House

Hello All, I am writing this review as I was initially skeptical of going with Garden House 4U. While they have a showrooms in Co Clare, there office was in Co Tipperary and when you ring first to enquire about a Garden House you are speaking to someone in the UK. Also, the Gardrn Houses are manufactured in Estonia. So give how this seemed disjointed I researched further to see if the company was legit and I can confirm to anyone currently researching the Company it is 100% legit. Now that I have a new Garden House from Garden House 4U, I will share my experience. Firstly, I had read a lot of reviews on the Web and overall they were positive, with a few negative on after sales etc. Well my experience has been 100% from start to finish. Once I had agreed the Garden House I wanted (which I got a great deal in one of there sales) with the UK office I was then hooked up with Catherine who is the Irish Representative and she could not have been more helpful throughout the process and when getting a product [Kaarlo 44 Garden House] like I did, I needed a lot of consultation. Catherine was not only available to ring, if she was not available she would ring me back every time. Catherine, has also checked in since the project was completed to ensure everything was to the standard I wanted. When I order my product I was given 10/12 week turn around time for delivery, but I'm happy to say my Garden House was all done started in 8 weeks from when ordered and paid the deposit. The project took a couple off weeks to build as I had a concrete foundation to be layed first (which I would recommend, rater than the probate base as my Garden House is 25sqm). All in all the project was completed well before the expected delivery date, I was give at the start which was fantastic. Regarding the build team which was a team of 3 and head up by Daniel and both Daniel and his team where fantastic through the process. Daniel was so easy to work with and he accommodated anything I wanted throughout the project. As you see a project unfold like this something can change in your mind on how best to place doors etc. and it was fantastic that the design gave options to change layout prior to build, which Daniel just facilitated. As the project was unfolding I wanted a finish around the base, which I had not orded from the start and I wanted a probate path around the Garden House which both Daniel and Catherine facilitated no problem. Prior to the project been complete I said to Daniel that I would like to do a snag list before he finishes and there was no issue with this also. I did not have a long list but I inspected the building from top to bottom and only a couple of snags found, which you would expect on any job like this. These snags were all complete for me without an issue. I can not compliant Daniel and his team enough and they build a fantastic Garden House. I know this is a long review but if you are paying out over 20k I think it deserves an accurate review, as I said from the start I was a bit skeptical but now I could not recommend Garden House 4U enough. We have made such a great investment and we look forward to the years ahead and the fun we will have as a family and with friends. Thanks to Gaeden House 4U, Catherine and Daniel for such a great experience and fantastic Garden House.

9. Juli 2022
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Antwort von Gardenhouse24

Thank you for your detailed review of Gardenhouse24. It is wonderful to get the opportunity to hear the experiences of our customers as a quality product, wonderful customer experience and customer satisfaction are out number one priorities, Once again, thank you for your purchase from Gardenhouse 24, Both from myself here and all the team, we wish you many many happy years of enjoyment from your garden room

Bewertet mit 5 von 5 Sternen

Gardenhouse 24.ie is the best on the market

Gardenhouse 24.ie is a trustable company. Right from the start we experienced great communication with Catherine in the office and everything went on schedule to the hole process. The delivery team were very helpful and Brian from the team who fitted the unit was outstanding. We had a great experience and we totally recommend Gardenhouse 24.ie and their team.

4. September 2022
Bewertung ohne vorherige Einladung
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Antwort von Gardenhouse24

Thank you for you lovely review, we strive to ensure good customer service through-out all stages of purchase and build. I have passed on your kind words to Brian and his team.

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