My order did not arrive. I emailed them and they responded promptly and politely giving me a revised delivery date. My order again didn't arrive. I emailed them a few times more and never received a r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Why do you not respond to peoples queries, This mirror is supposed to be delivered today 17th July, I will not be holding my breath after reading all these reviews. I really do not know how all these... Mehr ansehen
One star would be too many. They have taken money for a terricotta urn and are now blanking me! I ordered through Tesco market place.I would like to hear from other customers who have used this comp... Mehr ansehen
After reading the previous reviews I was very worried that my order wouldn’t arrive. There was no communication, no confirmation emails, nothing to advise on delivery, and I did panic. However, a... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Con artist
Ordered products from this company and they didn’t ship, doesn’t respond to any contact.
Fake business run from a house.
Avoid.
Never received my order
Never received my order, nor any confirmation of order being received or dispatched. Had one response from them initially, I was advised order was being sent out, with tracking information which I never received. Have had to try to claim back my money, thankfully I chose to pay in installments and so the finance company are investigating, or I doubt I’d be receiving any refund at all
Absolute joke
Absolute joke. I spent £215 on their website on the 19.03.26. No updates so chased them. Had an email from Evri advising my order was with them. Order arrived on the 30.03.26. It was just one item that was £16.99. Nothing else. Multiple emails and eventually got an email from supposed owner who was very disappointed this had happened. They offered two of the items i ordered to be sent out and a refund for the rest or a full refund. I have had nothing no reply to me asking for a full refund (minus the £16.99). But why were they only offereing two of the other items? does this mean that the other 6 items were never actually in stock. Why is there no number on their web site to call. All seems like a scam but i will not let it go.
SCAM
Like all the previous reviews this company is a scam. I ordered via Debenhams which arrived promptly however the garden gnomes came smashed and not as pictured in the advert. I emailed them directly for a return and refund as stated to by Debenhams however never received a response. Still waiting for the issue to be resolved however I feel I’ll never get my money back for such poor quality products. Like others advised, AVOID them.
BEWARE
ordered - no confirmation received, taken money and no reply to emails
1 star as there is no 0 star
1 star as there is no 0 star. I purchased a clock from Great Gardens via Debenham, the clock was ordered on the 19/02/2026, the courier Evrir has had the clock since 05/03/2026. I have asked for a refund and refuse to accept delivery. Had I known Great Gardens a Debenham selling partner had a 4.2 trust pilot review rating I would have steered clear.
Absolute joke of a company
Absolute joke of a company! Ordered a clock through garden greatness, waited over two weeks to receive a message saying clock was damaged in transit! Got a refund after numerous emails! Then ordered the same clock through B&Q not knowing it was coming from Garden greatness, got tracking confirmation my order was on route then nothing! B&Q had to get my money back and take action! Stay away from this company! SCUMBAGS
Absolutely shocking company
Absolutely shocking company 3 weeks waiting for item that says 3-4 days delivery . Hardly ever answers emails and when they do they lie and say its been sent and will forward tracking that never appears. Please don't waste your money. I am trying to get refund through my bank now as they ignoring my emails
If I could give zero stars I would.
If I could give zero stars I would.
AVOID AT ALL COSTS!!
item never received and no way of contacting them. £148.99 for a wall clock sold by B&Q .
Avoid at all costs
Avoid at all costs - total scam. Order has not arrived and emails ignored. No other way to contact. I’ve now had to report them to trading standards and my credit card for fraud
Would give zero stars if I could
Would give zero stars if I could. Ordered two vases, had to chase after a couple of weeks of no delivery. I cancelled the order, received no response and then received one of the vases but the other was missing. Quality of the vase I did receive was poor; splash marks on it and a different colour from the image. AVOID!
Never received goods at the cost of…
Never received goods at the cost of £122.45 wall clock. Having to do all the chasing to recover my money back. Absolutely useless avoid like the plaque
Christmass tree topper
Quick delivery lovely item
Love my purchase from you
Love my purchase from you
Didn’t receive item so can’t do a true review but refund was sorted promptly
Didn’t receive item so can’t do honest review but refund was sorted quickly
Really pleased with the product
Really pleased with the product. Quality great and just as described. Delivery was super quick too
Set Of 3 LED Wonderland parcels
What an absolutely beautiful addition to the Christmas decs. Sat next to the tree and looked so sparkly ✨️ Really well packaged, good value and much to my delight came in a couple of days, in time for Christmas
Very good customer care
Unfortunately my order arrived broken, not the company's fault.
Communication was good and l was reimbursed very quickly.
SCAM - AVOID - DEBENHAMS CUSTOMER SERVICE NON EXISTENT
Ordered a Christmas light up lamppost via Debenhams website on 30th Nov. Paid extra for fast delivery by 5th Dec. Item has never arrived and I've sent multiple emails as thats the only way to contact Debenhams customer service as far as I can see. Got what I can only describe as an AI response on 6th Dec and then an "escalated" forwarding email on 15th Dec.
I am not letting this go, especially not now after reading the reviews and learning this is a complete scam from a 3rd party. Wish I had researched more into the item and checked here first but as it was Debenhams I thought it was all above board and legit. Disgusting.
Avoid at all costs
Avoid at all costs ,
Tool my money and then I’ve had no communication from them apart from an email acknowledging my order.
No phone number, only online web form and email .
No reply from them after trying multiple times .
I’ve reported it to my credit card company to try and get the money back .
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