Galaxy Numbers Bewertungen 

48
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After reading the last review here (made me chuckle), I decided to test Galaxy Numbers for myself. And wow, am I glad I did! Daniel and the team were super helpful, polite, and efficient. Wit... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company is run by people who genuinely care about their clients. In this world, that's really saying something. (Their chat feature is staffed by an actual human! Who knows what they're doin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Receptionist - Unhelpful, Unknowledgeable, Unsure, Cant pass on to anyone - Definately didnt inspire any confidence in this company. Everything i asked for was - "whats your number and ill get someo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Just started a new business and was looking for a VOIP phone number and service to use from mobile, computer and desk phone which was quick to setup and cost effective. Spoke to Chris @ Galaxy and t... Mehr ansehen

Unternehmensdetails

  1. Telefon- und Internetdienst
  2. Telekommunikationsanbieter

Informationen, die aus verschiedenen externen Quellen stammen

Galaxy Numbers was established to provide reliable, innovative and cost effective telecoms solutions to UK businesses. These solutions range from Memorable non-geographic numbers and call handling features, voip telephony solutions including broadband and hard wear, outbound telephony and low cost international calls to name just a few. Having invested a lot of time into streamlining our processes we are able to offer our products at extremely competitive prices.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

48 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.3

Alle Bewertungen

(48)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A Galaxy of Great Service 🌟

After reading the last review here (made me chuckle), I decided to test Galaxy Numbers for myself. And wow, am I glad I did!

Daniel and the team were super helpful, polite, and efficient. Within no time, they set me up with a sleek, easy-to-remember phone line for Top Coach Hire—a number so cool you’d want to tattoo it on your hand (kidding… maybe).

Their service was miles ahead of the three other companies I considered. Quick, affordable, and stress-free—exactly what you need when running a busy business like mine.

For anyone doubting after the previous review left here: I’d recommend calling Galaxy Numbers and asking for Daniel. You’ll see the real stars of their galaxy. ✨

P.S. Our shiny new number is 0333 322 0333. Thanks again, Galaxy Numbers—5 stars, easily!

6. Januar 2025
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Wow! Keith that is a really lovely review - Thank you very much for the kind words. We'll aways help and provide you with the best service we can. Its a personal thing... we are proud of our business and value and respect our customers. We are coming into our 15th year now of trading and one thing we have learned is to always make the customer our number one priority, giving them the service we would want to receive ourselves.

Once again thank you, and welcome to Galaxy Numbers ;-).

Bewertet mit 5 von 5 Sternen

Brilliant Service!

Galaxy have provided my business with a number for a few years now, it was very easy and straightforward to setup, it works great, it’s fantastic value and I’ve never had any problems. The customer service is excellent and they’ve been very fast action any changes I’ve needed. Thank you!

1. November 2024
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you Chris for this lovely review. We're always happy to help ;-)

Bewertet mit 1 von 5 Sternen

Receptionist lacks knowledge

Receptionist - Unhelpful, Unknowledgeable, Unsure, Cant pass on to anyone - Definately didnt inspire any confidence in this company. Everything i asked for was - "whats your number and ill get someone to call you back".
Time for a new confident and enthusiastic RECEPTIONIST.
Planet Numbers replied within 15 minutes Happy, cheerful and knowledgeable guy on the phone.

28. Mai 2024
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

When all of our staff are busy and on the phone our receptionist will answer the phone and take details. In 14 years we have never had an issue. Here is a snippet of the email she sent me ...

'I’ve just had a call from someone who would not leave their name and I couldn’t get the number in time.
This call started with him saying he is starting a taxi business and wanted to set up a number, I repeated back to him what it is he wanted as the line was a bit crackly. He immediately got aggressive with me saying I didn’t know what I was talking about and was asking me how long I had been here.
Remaining calm and professional I explained to him that I was just double checking what he said and that I would have to pass his request onto the right department.
He then continued to say I had no idea what I was doing and that I was a ‘one trick pony’ and asked who it would get passed onto. When I replied that it would get reported to the support team and they will give him a call back he asked when and referred to it as a drug company.
He continually asked for my name and when I would not give it to him, he threatened to write a bad review about ‘the girl who would not give me her name’ and said I have not been here long enough to know what I am talking about.
I asked him again if he would like me to pass on his request and have someone get back to him as soon as possible he said no thanks and hung up.

I dealt with it in a calm professional way but if he does leave a review, I wanted you to know what it was about, if he calls again, I will let you know.'

... So the fact you made my receptionist feel insecure about giving her name out is disgraceful. I'm delighted you went elsewhere. I just hope when you are driving your taxi about that your customers feel more welcome and secure.

Bewertet mit 5 von 5 Sternen

Astonishingly good

This company is run by people who genuinely care about their clients. In this world, that's really saying something. (Their chat feature is staffed by an actual human! Who knows what they're doing! That's so unusual it's almost funny.)
They supported me quickly and entirely, going the extra mile without fanfare, to get things set up exactly the way I wanted.
Seriously, my experience with them was/is outstanding and I recommend them completely.

21. Juni 2023
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you so much, what a lovely review!

Bewertet mit 5 von 5 Sternen

Very satisfied customer review *****

Just started a new business and was looking for a VOIP phone number and service to use from mobile, computer and desk phone which was quick to setup and cost effective. Spoke to Chris @ Galaxy and they offered me a great memorable phone number. The whole process took a couple of days to set up and what an amazing service. Kept me informed of each stage of the process and my new phone arrived today (2 days after I signed up), All working perfectly first time.
I highly recommend this company - Very professional and know how to treat customers.

19. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb

Really pleased with this company!
Daniel is a pleasure to deal with really cant do enough!

24. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb!!!!!!

You simply can not get better value for money their service is outstanding!!!!
I have two contracts with these guys and wish I’d used them sooner.
Literally saving a small fortune over the year compared with BT who used to provide my number

20. Mai 2020
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I m not satisfied

Not satisfied

7. April 2020
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

I'm deeply concerned that you are not satisfied. I will be in touch to discuss what we can do to meet your expectations and please be assured we will help you anyway we can.

Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended, first class service, Chris Goodard & the team......brill

6. April 2020
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you for a great review - It's very much appreciated.

Bewertet mit 3 von 5 Sternen

It was super easy to set up but......

It was super easy to set up and get the number assigned. But I emailed just after this was done, asking for a couple of additional features and no one ever called me back!
Update: Have since received a callback and my questions have been addressed. Thank you

6. April 2020
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you for your review. My most sincere apologies if this email has been missed. I will be in touch to discuss the additional features you require.

Bewertet mit 5 von 5 Sternen

Brilliant service!

Brilliant customer service! Chris from Galaxy numbers has allways been helpful and there whenever i needed them. Trustworthy and reliable company!

6. April 2020
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you for your great review.

Bewertet mit 5 von 5 Sternen

Efficient solutions from a 5* company!

We are Edinburgh based and Galaxy Numbers provided an efficient and effective solution to our communication requirements at an extremely competitive price! Being a very satisfied customer since 2015, we have recently purchased a full VOIP solution for our new venue from Chris who was simply brilliant!
Highly recommended 5*’s all the way!!!

6. April 2020
Bewertung ohne vorherige Einladung
Galaxy Numbers-Logo

Antwort von Galaxy Numbers

Thank you for a lovely review. I have passed your comments on to Chris and he is delighted.

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