Gadgethyper Bewertungen 

My Flydigi BS3 Pro had a hardware defect. Customer service responded fast and was able to get it replaced. Very satisfied and will order here again. Thanks Emily!

Great service, even after some defective controllers they still were able to compensate with new functional controllers. I Would certainly buy my next controller from gadgethyper.

Support responds very respectfully and quickly. I had an issue with the back paddles becoming dysfunctional about 10 months after using the controller, and support was kind enough to send a new controller with back bumpers, so the issue does not persist. The products also ship very quickly from overseas with accurate tracking times.

They did a wonderful job with my warranty replacement controller, they quickly and easily replaced it!

I've been using gadget hyper for a couple years now, and it's always been a good experience, highly recommend

I emailed GadgetHyper on July 25th, late in the day, and did not expect a response until Monday. Early Sunday, I received an email from Emily on their team. My problem: the Flydigi Apex Pro Dragonball Edition controller I bought had a joystick malfunction. After sending all the information and pictures/videos of the problem to Emily, the team sent me a replacement Dragonball Edition controller free of charge.

TLDR: Emily and the team provided an exemplary customer service experience and delivered a replacement limited-edition controller in no time.

I had encountered issue with my Vader 5 controller that was really bugging me, I contacted support and they immediately reached me. Emily helped me set up an exchange, and within a few days I received my replacement. The service was so great I’d definitely recommend others to Gadget Hyper.

Reposting this reworded as apparently the first was removed for something. No idea what. They did for a gamesir review too but I submitted stuff for that to be reinstated. I'm not doing that every time.

I do buy a lot of controllers. I might even have a problem but definitely not as much as some! For the last year or so I've bought most from gadgethyper.

Originally I joined the discord to keep an eye on everything that's coming out. There's a lot of really nice people there reviewing or talking about controllers. I can recommend doing that if you haven't already.

I have had no issues with controllers I've bought so far. I believe they charge a touch more than you'd find on aliexpress but I have way more confidence that they'd help if I did based on what I've read when other people had.

Up to this point I've bought zd o+, zd ult legend, kp70, kp40d, apex 5, vader 5, xeno plus and the easysmx dune with them. And a good chunk of dpads and extra stuff too.

Once I emailed them for some extra back/shoulder button extensions for the blitz 2 which they didn't sell on the site and they were really kind to find them and include them in my next order. Pretty low value I'm sure but still I was grateful.

Before GH it was probably Amazon but they don't get all the ones I wanted and if they do it's usually much later. I prefer to support companies that aren't big corporations if I find a good alternative and I did here. Cheers!

I had a problem with my FlyDigi Apex 5 controller, and started troubleshooting with FlyDigi directly. After completing the troubleshooting which was a back and forth process over a couple days I was told to reach out to GadgetHyper where I originally bought the controller. I forwarded them the info, and they promptly handled it and replaced it without any further steps. Very pleased with the experience with GadgetHyper.

The store has excellent prices, great products, and a lovely customer service. Whenever I ran into problems, GadgetHyper resolved them all for me.

Just love the controller and also thanks to Emily for assisting me and giving a replacement at no cost just love the new Vader v2 pro

I ordered the Flydigi Apex 5 controller and the screen was a weird colour. I reached out to Gadgethyper and within 14 days, i had a brand new, fully working controller! Emily was amazing and communicated swiftly and clearly. Amazing customer support given the world we live i!. Plus, i didnt have to return the old controller!! Top company. Clearly care about their customers. Well done team!

They sell a bunch of surprisingly fine controllers - for some reason I own 3. And when I had one issue, Emily was quick to fix it, plus she was quick to acknowledge a replacement/refund would be in order if she hadn't been able to.

Emily helped me out in regards to a software glitch that bricked my controller. She provided wonderful customer service with quick response times and solutions to try before they offered a complete replacement of faulty hardware.

The website has good prices, free shipping above a certain cart value (there is an option for faster express shipping which I took but regular shipping seems to be quick as well), and excellent after sales support.

My Experience:
I ordered a Flydigi BS3 Pro Laptop Cooler from their website with express shipping, and it arrived within 8 days. However, my original Flydigi BS3 Pro laptop cooler arrived with a hardware fault, where the fan wouldn't spin. I contacted support, and I got a response within a day from Emily, who reassured me that they'd resolve my issue promptly and asked for a video demostrating the fault. After I sent a couple of videos demonstrating the issue, they confirmed that the fault laid in the hardware and arranged a replacement at no cost to myself, resolving the matter within 2 days of correspondence.

The replacement was shipped promptly and arrived in 8 days, which was the same delivery time as my original order with express shipping. The replacement unit works perfectly, completely resolving the matter.

I'd like to thank Emily in particular for her excellent communication throughout the process. She kept me informed at every stage, was polite and professional, and made the warranty claim process straightforward and hassle free.

It's always disappointing to receive a faulty product, but what matters is how the situation is handled by the retailer, as the fault does not lie with them. GadgetHyper's aftersales support was responsive, efficient, and reliable, huge thank you to Emily, and I wouldn't hesitate to order from them again.

Very short version:
Decent prices, great customer service (service provided by Emily from GadgetHyper)

Normal version:

I have ordered the "Flydigi Vader 5 Pro Wireless Charger Dock Bundle" the 4th of July, and received it the 15th of July 2026. The 11 days of transport/handling is expected when shipping from China.

When testing the product, i noticed half of the LED's on the docking station did not work.
The controller itself works as advertised, and all the functions but the front lights on the dock was working as well.

On the same day i received the bundle and tested it, i contacted GadgetHyper's support department regarding above mentioned issues.

Here i was kindly greeted by Emily. Emily made great reassurances in their mail, and asked for further details/video of the issue for issuing the correct solution.
After sending the video, i got informed it was most likely en hardware fault, and they would like to send an replacement.

The time it took for resolving the issue with Emily was roughly two days, which in my book is incredibly fast when dealing with warranty/product issues.

The shipping time for the second dock was from the 16th of July to the 23rd of July, a total of 6 days.

Looking at the whole ordeal, i can only say that i personally like the pricing, and very much like the assistance provided by Emily from GadgetHyper's support team.
It is annoying the first dock had issues, but that is not GadgetHyper's job, that is the job of the QA team of Flydigi.
With that said, the Flydigi's After Sales team quickly acted with Emily, so i have no issues with Flydigi.

I would like to offer my praise to Emily for assisting throughout this experience with their customer service.

GadgetHyper has great customer service: they're super responsive. I had an issue with my charger dock, and when I contacted them, Emily was swiftly helpful and straight forward: we resolved the issue in a few exchanges with zero frustration me. Definitely buying again from them.

I got the dire wolf 4 controller last year and really enjoy playing with it. Unfortunately, I got an issue with the RT button after 7 months, but they quickly sent me a replacement. Thanks to Emily for coordinating the replacement!

The company is great in all areas, the customer support is fast and helpful, the product I purchased was flydigi vader 5 pro, arrived in perfect condition just as I wanted, Emily specifically in the customer support took care of all the queries I had and put me at ease, highly recommend purchasing a controller from this company.