Chat agent was able to help resolve issue quickly! Been having this issue for last few days! Email support team wasn't that helpful unfortunately for the password issue case.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I started with Fx Primus many years ago. But , due to other commitments, there was a gap of a few years. Now I resumed trading at Fx Primus. My current account manager Mr. Sharif Kazi is very supporti... Mehr ansehen
Unternehmen hat geantwortet
Very solid and serious broker holding the highest standards in trading industry, being professional to its clients with brilliant services. They are many years in the business and will be happy to coo... Mehr ansehen
Unternehmen hat geantwortet
Positive :- - multiple types of accounts including ecn account - swap free account - good customer service - great offers /bonus Negative :- -spread: average - this is what i don't like :... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Trade FX online using our bespoke MT4 platform. Benefit from safe trading conditions including fund insurance, low spreads & global regulation
Kontaktinformationen
Vanuatu
- fxprimus.com
4.0
Gut
94 Bewertungen
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Thanks for supporting and actively…
Thanks for supporting and actively answering me as client quickly
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We are pleased to have received your valuable feedback. Your kind words will be forwarded to the relevant departments and teams. Thank you for taking the time to reach out to us.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
Urgent Alert: Official Complaints Against FXPrimus for Improper Confiscation of Capital
Yesterday I finalized my complaints to all the competent authorities (CySEC, FSCA, VFSC and Financial Ombudsman) regarding the arbitrary confiscation of my capital by FXPrimus.
In the complaints, I made clear the amount of over $10,000 subtracted under an unfounded and hypocritical justification that ignores the company's own terms of agreement. The brokerage firm attempts to manipulate contractual interpretations to validate what, in practice, is the misappropriation of a principal deposit.
I repeat: today the target is my capital, tomorrow it could be yours. FXPrimus's behavior raises serious doubts about its financial health; if $10,000 is enough to force the company to violate its own terms and risk its licenses, we are facing a financially fragile institution with predatory conduct.
Leave them as soon as possible, as they are an entity without governance and with very low operational reliability.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Dear Ms. Claudiana,
The Company notes your latest public statements and reiterates that our previous response remains in full force and effect and duly applies to this matter.
As previously communicated, the actions applied to your account followed a detailed internal investigation conducted by the Company’s Risk Management team, which identified technical and transactional links between your account and other accounts associated with activity deemed to be in breach of the Client Agreement and the Company’s Terms and Conditions.
The Company categorically rejects the allegations made against it, including any suggestion of unlawful conduct, bad faith, or financial instability.
While you are entitled to submit complaints to any authority you deem appropriate, the Company remains fully prepared to provide the relevant records, technical evidence, account access history, and investigation findings to the appropriate regulatory bodies or competent forums so that the matter may be reviewed in its full and proper context.
For confidentiality and regulatory reasons, the Company does not generally disclose detailed account investigation materials publicly. However, the Company reserves all rights in relation to false, misleading, or defamatory statements that misrepresent the factual and contractual position.
Therefore, and based on the aforesaid, please note that we shall be forced to divulge such information should you continue this defamatory behavior.
Kind Regards,
Support Department
FXPrimus
Chat agent was able to help resolve…
Chat agent was able to help resolve issue quickly!
Been having this issue for last few days! Email support team wasn't that helpful unfortunately for the password issue case.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We would like to extend our gratitude for your feedback.
Your kind words will be forwarded to the relevant teams.
Should we be able to be of further assistance, please do not hesitate to contact us.
It's our pleasure and honour to assist where possible.
Kind Regards,
Support Department
FXPrimus
FXPrimus Review
I have had super bad experiences with other forex brokers eg. USG etc until I come across FXPrimus. I have been with them for 5 years and I seriously do not understand why are there bad reviews on them here. I've never had issues with withdrawals and it was very fast. Customer service was great too. They are one of the best and seriously under-rated forex brokers in this market. Hope they can ramp up their marketing and I would love to see them succeed. They definitely deserve it.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for taking the time to share your experience with us.
Please rest assured that your review will be forwarded to all the relevant departments.
Kind Regards,
Support Department
FXPrimus
Very responsive and kind
2. Februar 2026
Bewertung ohne vorherige Einladung
I am delighted to have met FXPRIMUS the…
I am delighted to have met FXPRIMUS the support is super fast and the withdrawals and deposits too but what makes me feel most confident is that it is a verified broker because I give it 10/10 and they also offer my favorite instruments the synthetic indices
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
It is our pleasure and honor to assist our clients to the best of our ability.
Thank you for sharing your experience with us.
Kind Regards,
Support Department
FXPrimus
Scammmmmmm scammmmm..
Scammmmmmm scammmmm... they will play with the charts.. and never allow you to withdraw... scammmm
3. Dezember 2025
Bewertung ohne vorherige Einladung
It would be better if you could have…
It would be better if you could have 24/7 available for any kind of problems customers face.
19. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We would like to thank you for taking the time to reach out and give us your feedback.
Your communication will be forwarded accordingly.
Wishing you a splendid day further.
Kind Regards,
Support Department
FXPrimus
Very solid and serious broker holding…
Very solid and serious broker holding the highest standards in trading industry, being professional to its clients with brilliant services. They are many years in the business and will be happy to cooperate with them next years. Every single request from my side has been resolved to my satisfaction. I would give them 6 STARS if possible.
16. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for taking the time to share your experience with us.
Our Team is honored to have been of assistance.
Your kind words will be forwarded accordingly.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
Asked for Impossible Documents, Ignored My Withdrawal Request
I traded on FXPrimus and when I requested a withdrawal, the platform demanded documents such as a criminal record certificate or a bankruptcy certificate. These are unreasonable requirements that are impossible for an ordinary trader to provide.
I even tried to clarify this issue, but despite my repeated attempts to communicate, FXPrimus has not given me any reply. My funds are still stuck, and this experience has been extremely disappointing.
I would warn other traders to be very cautious, as the platform creates unnecessary obstacles when you try to withdraw your own money.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Good Day to you,
We are adhering to all regulatory requirements for each and every client.
Kind Regards,
Support Department
FXPrimus
Gyors ügyintézés egyszerű felület
Gyors ügyintézés egyszerű felület, segítőkész managelés, megbízható brókerek.Át tekinthető felület, viszonylag egyszerű kezelés. Alacsony spreadek
26. August 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for taking the time to share your experience with us.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
FXPRIMUS helpful experts and clear communication
I'm part of the Mentor Team which is working with FXPRIMUS. Happy to be part of this incredible team that has an incredible knowledge. I'm glad that we're working with FXPRIMUS because they always have a clear communication and they're always helpful. My contact is Barta Laszlo who is a great expert and he is always helpful and let me know all the necessary information.
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for sharing your positive experience with us.
Please rest assured, your kind words will be forwarded to the relevant team/s as well as Mr. Laszlo Barta.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
A Mentor Team tanulója vagyok
A Mentor Team tanulója vagyok, rajtuk keresztül regisztráltam,az FXPRIMUS brokercèg oldalàn. Nagy segítséget nyùjt, Barta László aki a gyors ès preciz munkàjàval meg gyorsìtja az el akadàsok megoldást.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We would like to extend our gratitude for your feedback.
Your kind words will be forwarded to your account manager accordingly.
Should we be able to be of further assistance, please do not hesitate to contact us.
Its our pleasure and honour to assist where possible.
Kind Regards,
Support Department
FXPrimus
scam broker stole my money 2133 USD…
scam broker stole my money 2133 USD they took my money from my account without my permission
1. August 2025
Bewertung ohne vorherige Einladung
Great customer service and timely…
Great customer service and timely responses
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for taking the time to share your experience with us. Your kind words will be shared with our Teams.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
I dont like small leverage on crypto
I dont like small leverage on crypto, i use 1:1000 leverage account but cant risk with stop loss 5% of my portfolio on single trade which i ussualy do.
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We are in receipt of your above review.
In order to be able to better assist you, please provide us with your Registered Name or Profile ID as we cannot locate you in our database based on the reflected name above.
Alternatively, we ask you to please email us at support@fxprimus.com so that we can investigate the matter in depth.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
Fast and usefull replies
Fast and usefull replies, kind staff.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
Thank you for taking the time to share your experience with us.
Our Team is honored to have been of assistance.
We are always happy to help where possible.
Please feel free to contact us with any queries you may have.
Kind Regards,
Support Department
FXPrimus
Thanks for kindness and support team…
Thanks for kindness and support team much appreciated 👏
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We would like to extend our gratitude for your valued feedback.
Your kind words will be forwarded to our teams accordingly.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department
FXPrimus
Fxprimus told me that I have to pay a…
Fxprimus told me that I have to pay a withdrawal fee to withdraw the profit amount. I think this is not fair.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We trust our message finds you well.
Please allow us to confirm, as mentioned in our recent response to your email communication, that the company you are referring to has absolutely no connection with us but at the same time, based on your credentials provided, we cannot locate you as a client in our database.
Since we have recently discovered that our website has been impersonated by other fraudulent websites/companies/ individuals that have absolutely no connection with us, we kindly ask you to provide us with any documentation or pictures/screenshots, reflecting the Company Name, logo, Client ID number, or anything else you might have at hand so that the relevant authorities can be notified accordingly.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department FXPrimus
A great platform to begin with.
I was in doubt about FXPRIMUS but I was proven wrong with the countless correspondence and assurance from support staffs esp Tran and account manager, Imran. I am still learning and have yet to trade live but I am looking forward to the experience. I hope FXPRIMUS staffs will get the recognition they deserve.
23. September 2024
Bewertung ohne vorherige Einladung
Antwort von FXPRIMUS
We trust our message finds you well.
Allow us to thank you for taking the time to share your experience with us.
We assure you that your valued communication will be forwarded to the relevant individual/s and teams.
If we can be of any further assistance, please feel free to contact us.
We are always happy to help where possible.
Kind Regards,
Support Department FXPrimus
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