Mark Sumner went above and beyond to get a good deal on electric supply for our small premises. He started with a very reasonable deal,but then said he would try another supplier and see if he could... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can’t recommend Ethan Stuart highly enough. We had unfortunately allowed our energy contract to lapse, but Ethan went above and beyond to help us get everything sorted. He answered every questi... Mehr ansehen
Unternehmen hat geantwortet
Fraser, made the sign-up experience easy. He had a patient and helpful manner and my busy business meant he had to navigate what times was best for me. This is my first experience of Fusion For Bus... Mehr ansehen
Unternehmen hat geantwortet
Ethan Stuart was a great help in finding our company a better Electricity deal as we were out of contract and paying over the odds for our supply. Ethan had good knowledge of what was available to us... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Fusion For Business, we believe in the value of genuine human connection - people doing business with people they trust. Navigating the energy market can be complex, which is why we make it our priority to ensure you feel supported, listened to, and confident in the choices available to your business. We manage a wide range of business solutions on your behalf, from energy procurement and account management to revenue recovery and claims processing, helping to simplify what can often feel like an overwhelming process. We understand the frustration many businesses face when their essential energy needs are overlooked or underserved. That’s why the dedicated team at FFB works as an extension of your own - partnering with you to provide solutions that improve TODAY, ongoing support to prepare for TOMORROW and rectifying any wrong-doings of YESTERDAY to create real value for your business. Our goal is to empower you with clear guidance, honest advice, and a service built around relationships, not transactions. We want you to feel informed, and part of a supportive community that believes in doing things differently - so you can focus on what matters most: delivering exceptional service to your customers and growing a successful business.
Kontaktinformationen
Derwentside Business Centre, Consett, DH8 6BN, Durham, Vereinigtes Königreich
- 01207 258164
- info@fusionforbusiness.co.uk
- fusionforbusiness.co.uk
4.8
Hervorragend
450 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent Second to none service
I can’t praise Fusion for business enough, our broker Mark Steer has worked tirelessly to help our business obtain a much better Rnergy supplier, this was not an easy process which was made very difficult by our old supplier EDF, Mark and Lisa have been so helpful and nothing has been to much to ask, Mark is an excellent asset to your business, one very happy customer, Mr S.Callow - Director at Riddelcourt Ltd
1. November 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Scott
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received a helpful service from Mark & Lisa who helped you switch energy suppliers.
We look forward to working with you in the future.
Thanks Team FFB
Advisor Ahmed was very accommodating…
Advisor Ahmed was very accommodating and informative he was able to get my business a much more competitive price on my energy and reduce the cost of my energy on my existing business.
Very satisfied with whole experience and the advisor
31. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received an accommodating service from Ahmed as well as receiving a competitive price which reduced your cost of energy.
We look forward to working with you in the future.
Thanks Team FFB
Do not go near them!!!!…
Do not go near them we are a small local football club run by volunteers, after some slick sales we were persuaded. When we were prevented from switching by circumstances beyond our control they have appointed a third party to harass and hound us.
30. August 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Michael
It’s disappointing to see this review and 1 star rating.
We have 100s of very satisfied sports clubs at all levels saving substantial money and offering best in class service.
Your current supplier prevented the switch due to a duplicate contract being signed which unfortunately was a breach of contract leading to costs and breach of FFB's Terms & Conditions. This was made aware to you at point of services being offered. Unfortunately, this is nothing to do with FFB and has been done internally by the club.
Any non-go live contracts which are legally binding are past to our legal team to claim costs occurred.
Kind regards
FFB
Email them today.
I approached this company and two others to get me quotes. Fusion was leagues ahead of others because they were haggling and pushing contacts rather than just reading from a price comparison they had in front of them. For the best results give them at least a week, don't dump it on them right at the last moment like I did. Since then I have learnt to trust their judgement and I'm glad to have them on my side to be honest.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Kate
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received an amazing service from Richard as well as trusting his judgement while securing your rates.
We look forward to working with you in the future.
Thanks Team FFB
Would recomend
Dealt with Tommy re our business electric, he was very helpful and friendly. Secured good rates. Would recommend.
25. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning
Thank you for taking the time to leave this feedback.
Its great to hear that Tommy was helpful & friendly while securing good rates for your business.
We look forward to working with you in the future.
Thanks Team FFB
This is the second time we have used…
This is the second time we have used Fusion. The first time was to lock in great electricity rates ti 2027. The second time was to hedge future increases by locking in rates with a different supplier until 2030. Lewis did a great job both times.
23. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Peter
Thank you for taking the time to leave this feedback.
Its wonderful to hear that Lewis provided another great services while locking in great rates for your future contract.
We look forward to working with you in the future.
Thanks Team FFB
Mark Steer. Well done
Mark did a great job for my company.
Good to deal with.
22. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Afternoon Nigel
Thank you for taking the time to leave this feedback.
Its wonderful to hear that Mark did a great job while processing the contract.
We look forward to working with you in the future.
Thanks Team FFB
Great and personal service from Thomas
Great and personal service from Thomas. Would highly recommend.
21. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Afternoon Wyke
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received a great and personal service from Thomas.
We look forward to working with you in the future.
Thanks Team FFB
George was very informative and helpful…
George was very informative and helpful throughout the process. Made sure I got the best deal possible.
17. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Afternoon Joe
Thank you for taking the time to leave this feedback.
Its great to hear that George was informative and helpful as well as locking in the best deal for your business.
We look forward to working with you in the future.
Thanks Team FFB
Very pleased to be with Fusion for Business
It’s always a pleasure to give a review when you receive service from a company that goes that bit beyond expectations.
That’s the case with Fusion for Business and their representative Steven Sibula. From the outset and first telephone call Steven dealt with my enquiry in a very professional and timely way. Within a matter of two days Letters of Authority had been sorted, quotes received and explained as required. Contracts with the chosen supplier have now been agreed and paperwork received.
A seamless process that was miles ahead of a previous power utilities brokerage used.
Fusions USP was Steven taking the time to call me whereas others simply de personalised the process by relying on messaging or emails.
14. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Afternoon Chris
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received a great service from Steven which was beyond expectations as well as a seamless process.
We look forward to working with you in the future.
Thanks Team FFB
I had a great experience dealing with…
I had a great experience dealing with Steven Sibula on my energy renewal. He simplified the procurement process, making it easy to understand. I highly recommend working with him. Thank you, Steven!
stephanides
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Afternoon Stephanides
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you had a great experience with Steven while processing your energy contract.
We look forward to working with you in the future.
Thanks Team FFB
Excellent service.
Excellent service.
Adhil got me a good deal on my business for electric, but he came back to me with an even better deal.
Really went the extra mile.
Thanks Adhil
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Gary
Thank you for taking the time to leave this feedback.
Its great to hear that Adhil went the extra mile and was able to find you a better deal for your energy contract.
We look forward to working with you in the future.
Thanks Team FFB
Thank you Omar Ahmed for being patient…
Thank you Omar Ahmed for being patient and explaining my energy contract to which I could understand easily, I am very happy with the deal you organised for my business, your knowledge and expertise is excellent within your sector, I will definitely recommend you 10/10
15. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning
Thank you for taking the time to leave this feedback.
Its great to hear that Omar was patient and explained each stage of the process while locking in your energy contract.
We look forward to working with you in the future.
Thanks Team FFB
Lewis is your man!
Lewis was very professional and competent in managing the renewal of our contract. He is personable and I would highly recommend.
Thank you.
3. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Brian
Thank you for taking the time to leave this feedback.
Its great to hear that Lewis provided a professional service while locking in your energy contract.
We look forward to working with you in the future.
Thanks Team FFB
Very professional and honest service
Very professional and honest service.
Not pushy and gave forecast reports for me to decide.
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Sabir
Thank you for taking the time to leave this feedback.
Its wonderful to hear that you received a professional and honest service as well as being provided the forecast reports.
We look forward to working with you in the future.
Thanks Team FFB
Explained everything well
Explained everything well
Not pushing
Very efficient
8. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Terry
Thank you for taking the time to leave this feedback.
We look forward to working with you in the future.
Thanks Team FFB
We found Ethan very informative
We found Ethan very informative, professional and helpful.
2. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Robert
Thank you for taking the time to leave this feedback.
Its wonderful to hear Ethan was very informative, professional & helpful.
We look forward to working with you in the future.
Thanks Team FFB
First rate service from Mark Steer
First rate service from Mark Steer at Fusion for Business. He was flexible around my availability and took into consideration our business needs. Would recommend.
1. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning
Thank you for taking the time to leave this feedback.
Its great to hear that Mark provided a first rate service while locking in your energy contract.
We look forward to working with you in the future.
Thanks Team FFB
Fantastic Customer Service
Ethan S was friendly, professional and reliable. He helped us every step of the way with our new energy deal. Thank you very much. Fantastic customer service!!!
18. September 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Malcolm
Thank you for taking the time to leave this feedback.
Its great to hear that Ethan provided a fantastic customer service while locking in your new energy deal.
We look forward to working with you in the future.
Thanks Team FFB
Fusion energy switchover.
Tommy from fusion sorted out my energy suppliers. He was fast and very accommodating. Saved me £££ on my business rates. Will defo use again.
17. September 2024
Bewertung ohne vorherige Einladung
Antwort von Fusion For Business
Good Morning Thomas
Thank you for taking the time to leave this feedback.
Its great to hear that Tommy provided a fast & accommodating service as well as saving £££s for your business.
We look forward to working with you in the future.
Thanks Team FFB
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.