Bought for Christmas so not physically tried yet (usually buy the cans, so hopefully just as good)! Would have given 5 stars but knocked one off due to - 1. several emails after purchase highlight... Mehr ansehen
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Das sagen Bewerter
Never received the damn thing, these idiots use Yodel ... Beware shoppers. Courier claimed they had visited and not home, despite being here all day, couldn't get hold of funkin, courier kept on askin... Mehr ansehen
Cocktail advent calendar is overpriced, but I knew that when ordering. The 'delivery' (hasn't happend yet) is shocking. Repeated 'sorry we missed you' messages when there is definately someone in. I r... Mehr ansehen
This company definitely deserves more than just 5 Stars 💫 the cocktail mixes that they provide are absolutely remarkable and taste better that the ones on the cruise ships and in any bar. They work p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Alkoholhersteller
- Spirituosenladen
- Großhändler für alkoholische Getränke
- Bar
- Getränkevertrieb
- Catering- und Getränkeanbieter
Vom Unternehmen geschrieben
FUNKIN COCKTAILS are the market leading fruit purée and cocktail mixer brand. With over 20 years of experience working with and supplying some of the best bars and mixologist with our award-winning products, we know a thing or two about cocktails. Recreate bar quality cocktail, with our real fruit cocktail ingredients. Discover more about FUNKIN COCKTAILS and our range of mixers, purees & syrups as well as ready-to-drink cocktail cans and bottles on our website.
Reasons to buy from funkin.co.uk
Vom Unternehmen geschrieben
- Our aim is to democratise cocktails - we exist to make ordinary drinking occasions extraordinary. Whether you are out with friends at the bar, socialising at home or having an event, FUNKIN COCKTAILS has the solution for you!
- Free Delivery!
- Get free delivery when you spend over £60 at funkin.co.uk. Includes cocktail ingredients, ready-to-drink items and equipment!
- Wide Product Range!
- Whether you own a bar or a restaurant, is hosting an event or simply want to enjoy high quality cocktails at home or with friends, we've got a product suited for the occasion.
- Customer Service!
- We pride ourselves on our commitment to our customers. If you have questions about our products, your order or simply wish to learn more about Funkin, our customer service team is ready to help you out!
- Safe & Secure Payment
- We accept debit/credit cards, as well as PayPal, Apple Pay and Shop Pay. for fast, hassle-free, secure payment
Funkin Cocktails Guarantee
Free standard delivery on orders over £50!
We offer free standard delivery when you spend at least £50 on the funkin.co.uk website!
Kontaktinformationen
122 Arlington Road, NW1 7HP, London, Vereinigtes Königreich
- info@funkin.co.uk
- funkincocktails.co.uk
3.2
Akzeptabel
3175 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 28 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Haven’t yet received my order from…
Haven’t yet received my order from April have email in a week ago also spoke on the phone yesterday and today and have been waiting for a response via email to which I haven’t received!! My order was for a cocktail event I’m holding tomorrow Saturday 9th May
26. April 2026
Antwort von Funkin Cocktails
Hello Sapphire,
We're deeply sorry for letting you down. Having an order from April go missing, calling us multiple times, and still not receiving a promised email response is completely unacceptable customer service.
We recently experienced major operational and communication backlogs with our previous third-party fulfilment provider, which resulted in lost shipments and severe delays in our customer support responses. We have since parted ways with them to ensure this does not happen again.
Because of these transition issues, we unfortunately cannot dispatch a replacement in time for your event, but we want to ensure you are fully refunded immediately.
Please email us directly at info@funkin.co.uk with your order number and the subject line "Trustpilot - Missing Order". This will route your email straight to our management team so we can bypass any backlog and process your refund as an absolute priority.
Thank you for your patience, and please accept our sincerest apologies for the frustration and the impact this has had on your event.
Best regards,
The FUNKIN Team
Antwort von Funkin Cocktails
Hello Stuart,
Thank you so much for the 5-star review! We are delighted to hear you experienced great service and fast delivery. We appreciate your support and look forward to serving you again soon!
Best,
The FUNKIN Team
Yummy cocktails
Easy to use website
Gorgeous cocktails at reasonable prices
I used chocolate espresso martini and black forest martini in a chocolate mousse mix...YUMMY
Speedy delivery
Will definetly order again
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Funkin Cocktails
Hello Martina,
Thank you so much for the wonderful 5-star review!
We're absolutely blown away by your creativity, using our Chocolate Espresso Martini and Black Forest Martini in a chocolate mousse mix sounds incredibly delicious!
We're so glad you found the website easy to use and enjoyed the speedy delivery. We can't wait to help you stock up for your next creation!
Cheers,
The FUNKIN Team
The cocktails are excellent
The cocktails are excellent - delivery service from Yodel wasn’t
28. April 2026
Antwort von Funkin Cocktails
Hello Richard,
Thank you so much for the 5-star review! We are absolutely thrilled to hear that you find our cocktails excellent.
At the same time, we want to sincerely apologise that the delivery service from Yodel wasn't up to scratch.
We truly appreciate your feedback and your patience. We look forward to giving you a completely seamless experience from order to delivery next time!
Best regards,
The FUNKIN Team
You have sent me this and I've not even…
You have sent me this and I've not even got the product yet ??
29. April 2026
Antwort von Funkin Cocktails
Hello Andy,
We're deeply sorry for the frustration this has caused. Receiving an automated invite to review our service before you've even received your package is completely unacceptable, and we understand your annoyance.
We recently experienced severe performance and delivery delays with our previous third-party fulfilment provider, which caused multiple orders to go missing or face extreme backlogs while our automated systems kept sending emails out. We've since parted ways with them to make sure this doesn't happen again.
Because of these ongoing transition issues, we unfortunately can't dispatch a replacement, but we want to make sure you are fully refunded immediately.
Please email us directly at info@funkin.co.uk with your order number and use the subject line "Trustpilot - Missing Order". This will route your email straight to our management team so we can bypass any backlog and process your refund as an absolute priority.
Thank you for your patience, and please accept our sincere apologies for letting you down.
Best regards,
The FUNKIN Team
Unable to contact anyone regarding…
Unable to contact anyone regarding products, no answer on phone or response to emails
24. April 2026
Antwort von Funkin Cocktails
Hello Craig,
We're truly sorry that you have been unable to reach anyone regarding your products and that your phone calls and emails have gone unanswered. This is not the level of service we want to provide.
We recently experienced severe customer service backlogs with our previous third-party fulfilment provider, which caused significant delays across our communication channels.
We want to get your product questions answered right away. Please email our dedicated team directly at consumercare@agbarr.co.uk with your order details and the subject line "Trustpilot - Product Query". They will prioritise your message and ensure this is looked into as a matter of urgency.
Thank you for your patience, and please accept our sincere apologies for the frustration caused.
Best regards,
The FUNKIN Team
Antwort von Funkin Cocktails
Hello Kelly,
We're truly sorry to hear that you haven't received your items. We understand how frustrating this is and apologise for letting you down.
We recently experienced severe delivery and operational backlogs with our previous third-party fulfilment provider, which caused multiple shipments to go missing. We have since parted ways with them to ensure this doesn't happen again.
Because of these ongoing transition issues, we are unfortunately unable to dispatch a replacement package, but we want to make sure you are fully refunded immediately.
Please email us directly at info@funkin.co.uk with your order number and use the subject line "Trustpilot - Missing Order". This will route your email straight to our management team so we can bypass any backlog and prioritise your refund.
Thank you for your patience, and please accept our sincere apologies.
Best regards,
The FUNKIN Team
Wrong products sent
Wrong products sent. No response to my email and no contact number on website.
21. April 2026
Antwort von Funkin Cocktails
Hello Caroline,
We're truly sorry for this experience. Receiving the wrong items, finding no contact number, and getting no response to your email is incredibly frustrating, and we apologise for letting you down.
We recently experienced severe performance and communication backlogs with our previous third-party fulfilment provider, which caused order picking errors and a massive customer service inbox delay. We have since parted ways with them to make sure this doesn't happen again.
We want to fix this for you right away. Please email our dedicated team directly at consumercare@agbarr.co.uk with your order number, details of the incorrect items you received, and the subject line "Trustpilot - Wrong Product". They will prioritise your message and ensure this is resolved for you as a matter of urgency.
Thank you for your patience, and please accept our sincere apologies.
Best regards,
The FUNKIN Team
Order Incomplete and Late
We ordered six different flavours to last us the bank holiday weekend. At no point during the ordering process were we informed that anything was out of stock.
We only received two flavours and are still waiting for the rest of the order. I have emailed asking for an explanation and received no reply.
Asking for a review before we even receive our entire order is baffling.
27. April 2026
Antwort von Funkin Cocktails
Hello Ali,
We're deeply sorry for this experience. Ordering six flavours to enjoy over the bank holiday weekend, only receiving two without warning, and getting no reply to your emails is completely unacceptable. We also completely agree that receiving an automated review request before your actual order has even arrived is deeply frustrating.
We recently experienced severe operational and communication backlogs with our previous third-party fulfilment provider, which caused split delivery errors, missing packages, and massive customer service delays. We have since parted ways with them to make sure this doesn't happen again.
We want to look into your missing items right away. Please email our dedicated team directly at consumercare@agbarr.co.uk with your order number, details of the missing flavours, and the subject line "Trustpilot - Incomplete Order". They will prioritise your message and ensure this is resolved for you as a matter of urgency.
Thank you for your patience, and please accept our sincere apologies for letting you down.
Best regards,
The FUNKIN Team
Cocktails not delivered
We did not receive the cocktails, they were delivered to the wrong address, we have had no communication from either the delivery company or Funkin about the location of them. We have requested a refund immediately.
26. April 2026
Antwort von Funkin Cocktails
Hello Jessica,
We're deeply sorry for the terrible experience. Having your cocktails delivered to the wrong address and receiving no communication from us or the courier is completely unacceptable, and we understand your frustration.
We recently experienced major delivery and operational errors with our previous third-party fulfilment provider, which led to incorrect courier routing and a severe customer service inbox delay. We have since parted ways with them to make sure this doesn't happen again.
Because of these ongoing transition issues, we unfortunately cannot dispatch a replacement package, but we want to ensure your refund request is processed immediately.
Please email us directly at info@funkin.co.uk with your order number and the subject line "Trustpilot - Missing Order". This will flag your message straight to our management team so we can bypass any backlog and prioritise your refund.
Thank you for your patience, and please accept our sincerest apologies for letting you down.
Best regards,
The FUNKIN Team
Excellent experience
Excellent experience - there was a problem with my delivery and customer service responded really quickly and rearranged delivery with an extra item in the package- would not hesitate to use them again. Huge thanks!
26. April 2026
Antwort von Funkin Cocktails
Hello Verna,
Thank you so much for the wonderful 5-star review!
While we always aim for a perfect first delivery, we're absolutely delighted to hear that our customer service team responded quickly, sorted everything out, and added a little extra treat to your package. Your kind words mean the world to us.
We truly appreciate your support and look forward to welcoming you back for another excellent experience soon!
Best,
The FUNKIN Team
This company definitely deserves more…
This company definitely deserves more than just 5 Stars 💫 the cocktail mixes that they provide are absolutely remarkable and taste better that the ones on the cruise ships and in any bar. They work perfectly with my ninja FS310 which I was pleasantly surprised I will be buying from this company constantly and I’ll definitely recommend them. Absolute delight. Thank you so much for a wonderful experience 💞🙌🏽🥰
26. April 2026
Antwort von Funkin Cocktails
Hello Rachael,
Thank you so much for such an incredible review! 💫
Hearing that our cocktail mixes taste better than the ones on cruise ships and in bars is the ultimate compliment!
Thank you for your kind words and recommendation.
Cheers,
The FUNKIN Team
Antwort von Funkin Cocktails
Hello Macie,
Thank you so much for the 5-star review! We're thrilled to hear that you had an amazing experience with both our products and our delivery service.
We truly appreciate your support and look forward to serving you again soon!
Best,
The FUNKIN Team
The taste of coctail mixers is great, poor packaging again
The taste of coctail mixers is great. Packaging as last time very poor, 2 of 4 boxes were squized as last time ( last time one of the broke in the box )
23. April 2026
Antwort von Funkin Cocktails
Hello Marcin,
Thank you for taking the time to leave a review. We're so glad to hear that you love the taste of our cocktail mixers, but we are deeply sorry that your boxes arrived squished for a second time in a row.
You shouldn't have to deal with damaged packaging, especially as a returning customer. We recently experienced severe handling and fulfillment issues with our previous third-party logistics provider, which caused these packaging failures. To make sure your future orders arrive in pristine condition, we have since parted ways with them.
If any of the contents were damaged or leaked, please email our team directly at consumercare@agbarr.co.uk with your order number and the subject line "Trustpilot - Packaging Issue" so we can sort a partial refund or resolution for you right away.
Thank you for your continued loyalty!
Best regards,
The FUNKIN Team
Antwort von Funkin Cocktails
Hello Maria,
Thank you so much for the 5-star review! We are delighted to hear that you love our products and had such a fab, fast delivery experience with us.
We truly appreciate your support and look forward to serving you again soon!
Best,
The FUNKIN Team
Great prices and choice of drinks and…
Great prices and choice of drinks and quick delivery very happy with my purchase
27. März 2026
Antwort von Funkin Cocktails
Hi Kate,
Thank you so much for the 5-star review! We're delighted to hear that you were happy with our prices, selection of drinks, and quick delivery.
We truly appreciate your support and look forward to your next order!
Best,
The FUNKIN Team
Very happy with my purchase
Very happy with my purchase
They are so fresh and fruity, delicious
Will definitely buy again
15. April 2026
Antwort von Funkin Cocktails
Hello Jackie,
Thank you so much for the 5-star review!
We truly appreciate your support and look forward to welcoming you back for your next order!
Best,
The FUNKIN Team
The best pinacolada mocktail in my…
The best pinacolada mocktail in my opinion as it’s creamy unlike others that are just like a pineapple juice!!
14. April 2026
Antwort von Funkin Cocktails
Hello Emma,
Thank you so much for the 5-star review!
We're thrilled to hear that you love our Piña Colada mocktail! Getting that rich, authentic creaminess just right is exactly what we aim for 🍍🥥
Thank you for your support, and cheers to your next delicious glass!
Best,
The FUNKIN Team
Funkin Cocktails make a Cocktail! Service was excellent…
Funkin Cocktails make a Cocktail! Ordered for a Murder Mystery evening where cocktails were being served and it was absolutely perfect. Easy for us to create and added a real punch of flavour.
The packaging is Funky too!
Service was excellent and delivered in time.
21. März 2026
Antwort von Funkin Cocktails
Hello Sam,
Thank you so much for the 5-star review!
A Murder Mystery evening sounds like an amazing event, and we're thrilled that our cocktails helped make it a hit!
Thank you for choosing us for your event, and we look forward to serving you again soon!
Cheers,
The FUNKIN Team
Awful so far
Awful so far
Not received my product still
Zero response from customer service
Now moving to legal with my card issuer
4. April 2026
Antwort von Funkin Cocktails
Hello Sean,
We're deeply sorry for the terrible experience.
We recently experienced severe operational and communication backlogs with our previous third-party fulfilment provider, which caused missing shipments and a major delay in our support inbox. We have since parted ways with them to ensure this doesn't happen again.
Because of these ongoing transition issues, we're unfortunately unable to dispatch a replacement, but we want to make sure you receive a full refund directly from us without delay.
Please email us directly at info@funkin.co.uk with your order number and the subject line "Trustpilot - Missing Order". This will route your email straight to our management team so we can bypass any backlog and process your refund as an absolute priority.
Thank you for your patience, and please accept our sincere apologies for letting you down.
Best regards,
The FUNKIN Team
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