Armstrongs Independent Funeral Service Bewertungen 

Review of Armstrong’s Funeral Service from Bury St Edmunds July 2021
Throughout the process the staff, and particularly Fiona Humby, were very approachable and gave assistance offering thoughts from their knowledge and experience. Something many of us are short of at this critical time.
One aspect was annoying, but small in the scale of all that needed doing. However, having made a request for care and English (not American) spelling to be used in the Order of Service a change was made BUT then in a later version, prior to final printing we found that the change in spelling had been undone – it was back to American. It was at the time very annoying as I, having just lost my Wife, was already very stressed. They do need to check that changes once requested are retained consistently (and not reversed – so the change is lost). I think it was due to a sub-contractor they use, but the buck stops with them to ensure this sort of thing does not happen. They know of this and will hopefully ensure others do not get this SMALL problem.
I have to say that overall I would be happy to use their services again.
M J Hampton

Nick Armstrong has arranged 3 funerals for my family.
The last one, being my lovely husband.Keith….They are the Best….
Their care,dignity,sensitivity and thoughtfulness in the arranging and Directing the funeral was First Class.
I Thank every one of you….

I would like to thank Armstrongs team for their help, kindness and compassion shown arranging the funeral of my beloved cousin in law.
The whole process from the beginning to the day of the funeral was so well conducted and they took a lot of stress and worries off me.
Armstrongs team were thoroughly supportive and professional throughout. They always had time to listen to what is needed.
I felt I was not just another customer but someone whom they cared about and provided a personal touch to the service. Nothing was too much trouble to ensure wishes were met.
Thank you so much for your support during what is a very sad and difficult time.

Nick and the team were helpful, courteous and respectful and provided an excellent service. Armstrongs arranged both my parents funerals and I couldn't have asked for more. It was a lovely service and a fitting tribute to my mum and Dad.

We have used Armstrongs before so knew what to expect for 92-year-old mum's cremation. They are hugely professional and thoughtful without being cloying. They are not afraid to lighten the atmosphere with some gentle humour and were very supportive of mum's grandson who volunteered to be a pall bearer and to give two readings.

Very satisfied with the care and communication from Nick and colleagues. All options clearly set out with no hard sell. The celebrant provided by Armstrong's was excellent in leading a dignified and reflective service. I would not hesitate in recommending Armstrong's to anyone in West Suffolk.

I would just like to extend my thanks and gratitude to you and your staff at Armstrong’s for making Dads funeral so special.
Everyone on the day made everything run like clockwork which took a lot of stress away from our family and allowed us to concentrate on mourning Dad.

Yourself and John made what is the most traumatic event to happen in our lives into something that we will remember with warmth and love and not just sadness.

Thank you again for everything that you did for us as a family we are truly grateful.

From All Terry’s family , Jean , Angie, Keith, Claire and the Grandchildren

I would like to say a massive thank you for your services over the last month. You have all been brilliant!

You catered to our every wish, nothing was too much to ask for and for that we are so grateful.

Sarah's funeral today was perfect! Your whole team were fantastic and made the day so much more bearable.

I would like to say a special thank you for two of your team that Charlotte and I found outstanding. Lewis and Jan. They both were so kind, empathetic and so willing to go the extra mile for us. Charlotte and I will never forget their kindness.

Thank you, thank you, thank you!

Richard

I had a very pleasant experience of using Armstrong's Funeral Services. They were very supportive and helpful particularly on the day of the cremation of my mother. I used their services a couple of years back for the cremation of my father and had no hesitation in using them again. They took all the stress out of a very difficult time.

Armstrongs really made this whole process much easier with their caring and professional attitude - everything was attended to. We can't thank them enough!

Oliver and the whole team at Armstrongs have been fantastic, providing excellent service and support during a very difficult time. Always available when needed and nothing was ever too much trouble. Very personal, respectful and empathetic in all dealings. Would absolutely recommend Armstrongs. Paul Deeming

I would just like to say that everybody at Armstrongs made a difficult day so much easier, in particular John and Lewis who were instrumental in every aspect of the funeral were amazing, you can trust them with all the planning and setting up, The perfect send off!!
Thank you