We've been customers of Fruidel for some time and whenever I contact them I get a fast response. My contact Javed is easy to work with, answering any questions I have, taking care of any quality issue... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service from Javed Alimi Javed has been fantastic to deal with. He is always friendly, helpful and quick to respond to any requests or queries. He is professional, reliable and genui... Mehr ansehen
Javid at Fruidel has provided excellent customer service since we switched to them a couple of weeks ago. The transition has been smooth, and he has been helpful and responsive throughout. We've al... Mehr ansehen
I can’t recommend Javid at Fruidel highly enough. From start to finish, the service was outstanding. Javid was professional, friendly, knowledgeable, and kept me informed throughout the entire pr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Nationwide Office Fruit and Milk Delivery Service. From farm to office, we prioritise ethical sourcing and sustainable practices to bring you the finest fruits and milk to your office or workplace.
Kontaktinformationen
Fruidel House, City Works Business Park, M11 2NB, Manchester, Vereinigtes Königreich
- 0330 202 1200
- enquiries@fruidel.com
- fruidel.com
4.6
Hervorragend
357 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 63 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Great service from Fruidel
Our account manager Luke is always helpful and deliveries are timely and consistent.
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thank you, Charlotte! We appreciate your kind words about Luke and our reliable deliveries. Ensuring a smooth and consistent service is our priority. 🍏🍌🍊
Great service
Great service and Callum is a pleasure to deal with. He helped make changes and went above and beyond to make our experience better.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thank you, Vicky, for your kind words! We're so glad to hear that Callum was able to make your experience better by going above and beyond. It’s always a pleasure working with customers like you! 😊
Great Customer Service
Callum was so helpful with all the enquiries I had, with fast responses to emails and a follow-up with a telephone call which was great as sometimes you need all answers there and then. Callum was very joyful, and professional which made the enquiries easily expressed. At the end of our conversation, I had an outstanding customer service experience, and his spontaneous manner made the day even brighter.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thank you for sharing your positive experience with Callum! We're thrilled to hear that his quick responses, professionalism, and cheerful attitude made such a great impact. It’s wonderful to know that his approach left you with an outstanding customer service experience. We truly appreciate your feedback! 😊🍎🍌🍊
Callum has been so hopeful with any of…
Callum has been so hopeful with any of the last minute requests we make and generally about any queries I have. It’s nice to work with suppliers who values their customers.
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Fay, thank you so much for your kind words! We're thrilled to hear that Callum has been so helpful with your requests and queries. We truly value our customers, and it's great to know that we've met your expectations. If you ever need anything else, don't hesitate to reach out. We're always happy to help! 😊
5 Stars for Callum R
Callum has been exceptionally helpful with our delivery amendments. Not only is he proactive but also extremely patient with all the updates!
4. März 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thank you for the kind words! 🌟 We're thrilled to hear Callum has been so helpful with your delivery amendments. We really appreciate your feedback and will be sure to pass it along to him! 🙌😊
Very pleased!
Luke has been very helpful in facilitating our deliveries
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thank you for the feedback! 😊 We're glad Luke was able to assist with your deliveries. We appreciate your support! 🚚🍊🍎
Great Response Time
Again a great response time from Luke, a prompt response allowed us to amend our order for next week. Thanks again :)
25. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thanks, Georgia! 😊 Luke will be happy to hear your kind words. Glad we could assist with your order—appreciate your support! 🍏🍌🥛✨
Fruidel
Had a lovely experience with Callum, very attentive and took our queries seriously. When our space wanted to add alternative milk to our order he made sure to inform us on all of our options and was quick to enforce the change!
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thanks for your lovely feedback, Tara! 😊 Callum always goes the extra mile to make sure everything runs smoothly. Great to hear he was able to help with your order! 🥛🍏
Great experience
Luke Tyndall helped me with changing a order. He was very helpful and polite.
Thanks again Luke
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Thanks for your kind words, Harry! 😊 We're glad Luke was able to assist you with your order—he's always happy to help! 👍🍏
Great experience from Callum
I had a query with an invoice that we have received, I sent an email to the orders email and Callum Roberts was very quick on the case. He gave me a call and explained the situation very clearly and sorted it right there and then. Very efficient and did a great job.
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Callum
Thank you for your kind words! We're delighted to hear that Callum Roberts was able to assist you quickly and efficiently. Providing clear communication and prompt resolutions is what we strive for!
We appreciate your support and look forward to continuing to serve you.
Best regards,
The Fruidel Team 🍏🍊🥛
Luke Tyndall is helpful and responsive…
Luke Tyndall is helpful and responsive to enquiries - good quality fruit
14. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi,
We really appreciate your feedback! It’s great to hear that Luke Tyndall provided a prompt and timely response to your request. We always strive to deliver excellent service.
Thanks for choosing Fruidel! 🍏🍊🥛
Best regards,
The Fruidel Team
Prompt and timely response to my…
Prompt and timely response to my request by Luke Tyndall.
Thank you.
19. Februar 2025
Bewertung ohne vorherige Einladung
Thank you Luke Tyndall
Luke Tyndall our account manager has been so helpful with actioning changes we require, recommending options that meets our needs for our office fruit and milk order, Luke emails back very efficiently and promptly.
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Paige
Thank you for your kind words! We're delighted to hear that Luke has been so helpful in managing your office fruit and milk order. Providing efficient and prompt service is always our goal, and we’re glad to know he’s met your expectations.
If there's ever anything else we can do for you, just let us know!
Best regards,
The Fruidel Team 🍏🍌🥛
We are a relatively new customer but I…
We are a relatively new customer but I do have to say that nothing is too much trouble. We have milk, potatoes, snacks and fruit. Fruit is displayed beautifully in baskets and such a great range of snacks. Milk lasts well past its sell by date too so you know its fresh. Emails are swiftly responded to. Just wanted to mention not only Steve Lee as our account manager but Sam Butterworth too for putting up with my 45minutes phone calls and very specific instructions! Great experience up to now!
13. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Helen,
Thank you for your wonderful review! We're so pleased to hear that you're enjoying the variety and quality of our products, as well as the service from our team. Steve and Sam will be delighted to know they've made such a positive impact! We truly appreciate your kind words and look forward to continuing to provide you with great service.
Best regards,
The Fruidel Team 🍏🍌🥛
Fruidel is amazing
Fruidel is amazing, a great company to use for office milk delivery. Steve Lee, quickly responded to my request and accommodated all needs. Thank you!
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Mimi,
Thank you for your kind words! 😊 We're so happy to hear that you've had a great experience with Fruidel. Steve Lee always goes the extra mile, and we’re glad he was able to accommodate all your needs.
We appreciate your support and look forward to continuing to serve you! 🥛✨
Best regards,
The Fruidel Team
amazing team
Luke is super responsive and helpful. Really polite and always happy to find a solution :)
10. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Yasmin,
Thank you for your lovely review! 😊 We're so glad to hear that Luke has been responsive and helpful—he truly is a great asset to our team. We always strive to provide the best service, and it’s fantastic to know we’ve met your expectations.
Looking forward to continuing to support you! 🍏✨
Best regards,
The Fruidel Team
Great service from Steve Lee
Great service from Steve Lee! Very prompt responses and very helpful.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Alexandra,
Thank you for your lovely feedback! We're so pleased to hear that Steve provided prompt and helpful service. We’ll be sure to pass along your kind words to him!
If you ever need anything, don’t hesitate to reach out.
Best regards,
The Fruidel Team 🍏
Friendly and Informative Service
Great service very friendly and professional. Accommodating of our needs. Regular contact to ensure we are happy with the service provided.
5. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Amy,
Thank you for your kind words! We're so glad to hear that you've had a great experience with our team. Providing friendly, professional, and accommodating service is what we strive for, and it’s wonderful to know we’re meeting your expectations.
We appreciate your feedback and look forward to continuing to support you!
Best regards,
The Fruidel Team 🍏
Fruidel - excellent
Steve and the Fruidel team have been great from the start of our partnership.
13. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi,
Thank you for your wonderful feedback! We’re thrilled to hear that Steve and the Fruidel team have provided great service and that your partnership has been smooth from the start.
We truly appreciate your support and look forward to continuing our work together!
Best regards,
The Fruidel Team 🍎
Helpful and speedy service!
Steve Lee was both friendly and efficient. A pleasure to work with.
27. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Fruidel
Hi Liam,
Thank you for your kind feedback! We're so glad to hear that Steve was friendly and efficient, and that you had a positive experience working with him. We’ll be sure to pass along your lovely comments to Steve!
If there’s anything else we can assist you with, feel free to reach out.
Best regards,
The Fruidel Team 🍎
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