Avoid at all cost. All the things that could go wrong - go wrong. 1) app not working 2) misaligned diet programmes and delivering the food you didn’t select 3) not coming to collect your recyclable ba... Mehr ansehen
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Das sagen Bewerter
Fresh Fitness Food makes eating well so easy. The meals are fresh, well-balanced, and full of flavour. The Steak & Chips with Chimichurri was a favourite—great quality steak and a tasty sauce. The Spi... Mehr ansehen
Unternehmen hat geantwortet
Honestly, it’s a life saver. With my 9-5 job and 15-20h training week, finding time to cook and eat healthy food has always been a struggle. Having a fresh, nutritious and delicious food ready for m... Mehr ansehen
HIGH STANDARD. DELICIOUS. 🔥 I’ve tried a number of these services over the past year—PrepKitchen, FuelHub, Mindchef, and more. Always felt like the pre-cooked meals never quite matched... Mehr ansehen
Unternehmensdetails
- Lieferservice
- Catering- und Getränkeanbieter
- Fitness- und Ernährungsberatung
- Lebensmittelproduzent
- Online-Bestellservice
- Gewichtsabnahme-Coaching
Über Fresh Fitness Food
Vom Unternehmen geschrieben
Fresh Fitness Food are the UK’s #1 bespoke nutrition brand, offering ready-to-eat meals tailored to you and your goals.
Using industry-leading analytics and advice from qualified nutritionists, we’ll create a bespoke plan where every meal is tailored to your own unique tastes and fitness goals.
We focus on seasonality, variety and provenance, and work closely with our trusted suppliers to bring you fresh, high-quality ingredients packed with nutrients. Our menu has been designed by a Michelin-star-trained menu consultant, and every meal is prepared by a team of expert chefs in our state-of-the-art London facility.
Nourishing meals and elite nutritionist input will give you the best possible chance of achieving your fitness goals – and eating great-tasting food while doing so. In fact, a whopping, 89% of our clients confirmed that Fresh Fitness Food has helped them to reach their overall goal!
Kontaktinformationen
Britannia Way 1-3, NW10 7PR, London, Vereinigtes Königreich
- 020 3835 5217
- support@freshfitnessfood.com
- freshfitnessfood.com
4.3
Hervorragend
1254 Bewertungen
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Das haben sich andere Leute angesehen
Very convenient, though pretty pricey…
Very convenient solution and reliable delivery, but pretty pricey. Most meals are nice, a couple that have not been great, but nowhere to leave feedback on individual meals to help them improve, which would have been handy. Good overall.
25. April 2024
Antwort von Fresh Fitness Food
Hi there,
Thank you for sharing your thoughts and for your positive comments on our delivery reliability and convenience! We're glad to hear you find our service beneficial. Regarding the pricing, we'd like to mention that opting for longer commitment plans can significantly reduce costs. Additionally, as a token of our appreciation for your feedback, we're happy to offer you a 10% discount on your next plan. Please email us at support@freshfitnessfood.com to claim it.
Also, we value your input on each meal, and you can indeed leave feedback! Ratings can be submitted via the star rating system located in the 'Daily Menu' tab on our website for each meal.
Thanks again for your feedback—it helps us serve you better!
Warm regards,
Caroline
I HAVE BEEN A LONG TERM USER OF FFF AND…
I HAVE BEEN A LONG TERM USER OF FFF AND LOVE IT! HIGHLY RECOMMEND!
25. April 2024
Antwort von Fresh Fitness Food
Thanks Shaun - we love to hear it!
The service and delivery is fantastic
The service and delivery service is impeccable, from the recyclable packaging, to the website meal information and food quality.
The only issue for me is in a family of 5 with teenagers and lots of different meals preparation, I felt a bit left out on the social element of sitting around the table sharing foods.
I also felt fixated about calories count and very guilty when on the last day I gave up and ate lots of bread and hummus after my dinner, as I was so hungry.
It's an eye opener in terms of how many extra calories we eat in a day,and I think would be an excellent programme for many people to achieve their weight goals, as the meals are super tasty, just very small.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Anna,
Thank you for sharing your experience and feedback with us.
We're glad to hear you appreciate the quality of our service and meals! We understand the challenges of balancing family mealtime and personal dietary goals. Please know that we would never want anyone to feel guilt regarding their food choices. We are more than happy to adjust your portion sizes while ensuring you meet your nutritional goals. Please reach out to us at support@freshfitnessfood.com, and we can make the necessary adjustments. We look forward to serving you again soon.
Warm regards,
Caroline
My first week but I am very impressed
My first week but I am very impressed - delicious food, generous quantities, seems reasonably healthy, great customer service.
1. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi there,
Thank you for your kind words! We're happy to hear that your first week with us has left a positive impression. We look forward to continuing to serve you and hope that you enjoy each and every meal!
Warm regards,
Caroline
Edit: fresh fitness food have really stepped it up and improved their service so I have updated my review. I still think the initial sign up and Not impressed so far, 10% cancellation fees of up t
20th March 2025 update.FFF have really stepped it up. I’m now a regular and happy customer so I’ve changed my rating. Good job.
14th May update.
Credit where credit is due. FFF have gone out of their way to rectify this including a full refund with no fee after i submitted this review. Sent me some free days too to show that the food has improved, which it did so bumping up their stars from 1 to 3 for good customer service.
Not impressed, 10% cancellation fees of up to £65
Delivery is ok, they have so far delivered the food every night. The food itself is quite tasteless. I chose a weight loss program and I have gained 2kgs because the food is so tasteless I am constantly having to snack on something else to get the feeling I have eaten food.
The phone app isn't very responsive either. All I can do is log food. I tried to pause 1 day as I would not be home and I couldn't do it and had to go to support, which in itself seem to take all day to get back to you.
On top of that, I thought I signed up to trial this out, but it automatically rolled over to the following week. I asked how much notice I would need to stop this and I was told there is a 10% cancellation fees of up to £65 to cancel.
I am still talking to support to see if there is a way through this but so far it's not looking good. 10% CANCELLATION FEE!!!!!! WOW!
18. April 2024
Antwort von Fresh Fitness Food
Hi Costa,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your initial experience with the service. This is certainly not the experience we wish any of our clients to have with Fresh Fitness Food.
As confirmed in our recent correspondence, we have processed a full refund for your plan. Our Client Success Team are dedicated to helping resolve all queries within 24 hours, and we are glad we were able to resolve this for you.
We really do appreciate your feedback, as it is this which helps us to improve and provide the best possible service for our clients.
Kind Regards,
Sophie
Fabulous nutritious food and great customer service
Their meals are incredible, really tasty and all the hard work has been done in terms of taking care of nutrition. I had an issue which I needed to raise with customer service and it was dealt with so promptly. The only problem we have with them is that delivery is overnight and in our current location we don’t have somewhere safe they can leave the food bags, so have paused delivery until we move shortly when I will definitely resume the service. I would rate the quality and taste of the food as five stars.
23. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Richenda,
Thank you so much for taking the time to share your experience! We're so glad to hear that you've been enjoying our meals. We look forward to serving you again once you've settled into your new location. Wishing you a smooth move, and we can't wait to welcome you back soon!
Warm regards,
Caroline
Not inclusive
I live in a less privileged area and my door goes right out onto the street with no place to hide the order. They don't offer any alternatives to leaving it outside for my postcode. I thought I'd give them a chance anyway and my first order was immediately stolen. I realised this wasn't going to work so rang up to explore other options and just felt like the worker seemed confused that I didn't have a concierge, building security, or some big private area outside my house for them to hide the deliver. They also didn't offer a refund for the stolen delivery, even though there was no clear mention of this when signing up and I filled out the delivery to be as safe as I could. It just shows this companies elitism and lack of inclusivity.
24. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Dom,
Thank you for taking the time provide your feedback and share your concerns with us. I understand your frustration regarding the delivery process and I am sorry to hear that your first delivery was stolen.
We strive to ensure that every meal is delivered safely and conveniently. From our experience, bags left outside, especially outside of apartment building entrances, or entrances directly on to the street, are more vulnerable to being stolen. To mitigate this risk, we request that meals be left in a secure location such as a designated safe place or with a concierge. We are also able to take a spare key or a fob for the main entrance to a client’s apartment building if that’s suitable. I do apologise if our explanation of this felt confused. This practice is aimed at protecting your order and ensuring that your meals are ready for you when you start your day.
Regarding our policy on non-refundable stolen bags, please understand that our cooler bags are part of a circular economy, designed to minimise waste and environmental impact. Each bag is reused, reducing the need for disposable packaging and helping us keep our services sustainable.
That being said, my sincere apologies for any inconvenience that your missing delivery may have caused to you. We would love the opportunity to work together to find a solution to your delivery location. If you would like to discuss this further, please do reach out to support@freshfitnessfood.com.
Kind Regards,
Sophie
Why do they deliver at 5am/midnight
Why do they deliver at 5am/midnight? And call me to wake me up instead of leaving it outside?
24. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Mike,
Thank you for taking the time to share your feedback with us.
At Fresh Fitness Food, we aim to provide the most convenient service possible for our clients. To ensure that your meals are fresh and ready when you wake up, our deliveries are scheduled between 10:00 PM and 6:00 AM. This timing allows us to avoid the heavy traffic typical in London during daytime hours, ensuring that all our clients receive their meals on time, ready for breakfast or to take to work.
We do not expect our clients to stay awake to receive their deliveries. Instead, we kindly ask for detailed instructions on where to safely leave your cooler bag between those hours. This ensures that your meals are waiting for you at a convenient spot when you wake up. If there are ever any issues with delivery instructions or the delivery itself, our Client Success team will always reach out to clarify and work toward the best solution with you.
If you would like to discuss your delivery instructions or any issues with your delivery, please do not hesitate to contact the team on support@freshfitnessfood.com.
Kind Regards,
Sophie
As a yoga and Pilates teacher I am…
As a yoga and Pilates teacher I am constantly on my feet teaching between studios. Fresh fitness food has been absolutely incredible, I know that I’m meeting my goals and have tailored it to arrive at my doorstep on my busiest days where I don’t have time to cook myself. This way I know I’m getting all the nutrients to fuel my busy lifestyle and honestly feel great. I train a lot and have also started training for a marathon so it’s really important to me to keep on top of this. I’ve never felt fitter and healthier. I eat vegan and gluten free so was worried about the variety of food but this did not disappoint in the slightest - the food is delicious and always something new and exciting.
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Dominique,
We're so happy to hear that our service is perfectly fitting into your active lifestyle as a Yoga and Pilates teacher! It's great to know that your plan helps you stay nourished and energised, especially with your marathon training on the horizon, and that you enjoy the food.
Warmest regards,
Caroline
Can't recommend enough!
I was blown away with the quality of food and service provided by Fresh Fitness Food. I've never been so excited to eat healthily, and completely stress free!
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Tara,
Thank you for the great review! It's a pleasure serving you.
Warm regards,
Caroline
FFF kickstarted my return to a healthier lifestyle
Fresh fitness food completely kickstarted my journey back to fitness. Following a career in sport, I had totally let myself go following a switch into the corporate world and office job. When I was feeling low about this, a friend recommended FFF to me. I signed up for a meal plan and quickly saw a notable change, not just in my body but also energy levels. I started waking up earlier, fresher, so decided to go on a few runs. These became 5ks, 10ks and then half marathons, all of which alongside weights, I now regularly do before work. I’m pleased to say that fitness is once again a fundamental part of my lifestyle. I lost 10kg in total, but more importantly feel better and more confident in myself once again. I truly credit FFF for educating me in having a healthy diet and will always be grateful!
P.S. lovely team and super helpful dealing with an intolerance I have :)
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Nicholas,
Thank you so much for sharing your inspiring journey! We're so happy to hear about your experience with our meal plans and are so proud to have played a part in your return to fitness. It’s fantastic to know our team could support your dietary needs along the way. Here’s to many more runs and your continued health and confidence!
Warm regards,
Caroline
Delicious and healthy
The food quality has been consistently excellent. The team have been super helpful with some of my more unusual dietary requirements.
The balance of convenience, peace of mind and excellent tasting food sets FFF apart from other similar fitness food providers.
I’m outside London in the provinces, most delivery companies struggle but I’ve had no problems with FFF.
20. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Jack,
Thank you for your fantastic review! We're glad to hear that our food quality and service meet your dietary needs and that our delivery reliability stands out, even outside London. We appreciate your support and look forward to continuing to serve you well!
Warm regards,
Caroline
Delicious and helpful
Delicious and helpful! The most efficient and tasty way to get me to eat and stay on track. I’m terrible at not eating with my schedule and FFF takes the pressure off me and does the cooking for me! Take it on the go, all I need to do is warm it up. Each day is a different option and I’m able to adjust delivery to my schedule too! Best decision I’ve made using this company x
22. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Ellie,
Thank you so much for your wonderful review! We're so pleased to hear that our service is making your daily routine easier and tastier, and we look forward to serving you more delightful meals in the future.
Warm regards,
Caroline
Incredible food and App
Incredible food, paired with the app makes this the best meal prep service out there
3. April 2024
Antwort von Fresh Fitness Food
Hi Ian,
Thank you for the great feedback! We're so glad to hear that you've been loving the food and app. We appreciate your support and look forward to serving you more amazing meals.
Warm wishes,
Caroline
FFF are either unwilling or unable
FFF are either unwilling or unable to follow the delivery/collection instructions. Several times over the course of a 10 week package the company failed to pick up bags (each time blaming it on tech issues) or have failed to deliver to the correct spot, despite instructions and a photo being included in the app (which they consistently blame on drivers).
The food is decent and ability to customize macros is good, but the painful customer experience means that this is undoable for anything longer than a couple weeks. I recommend to avoid FFF and use alternatives
17. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Anton,
Thank you for taking the time to share your feedback with us.
It's great to hear that you enjoyed the meals and the flexibility to personalise your nutritional requirements with us.
However, we are truly sorry to hear about the issues you have faced with your cooler bag collections whilst using the service, and for any inconvenience this may have caused you. This is certainly not the level of service we strive to offer for our clients. The circular economy of our cooler bag system is essential to our business, and as such, our goal is to ensure these are collected each evening. My apologies that this was not successful on your case.
Your feedback is essential in helping us improve, and we hope to have the opportunity to restore your confidence in our service in the future. Please feel free to reach out to us directly at support@freshfitnessfood.com if you would like to discuss this matter further or if there is anything else we can do for you.
Best Wishes,
Sophie
Brilliant experience, so convenient & personalised
First and foremost, the customer service team are brilliant, and called me afterwards to check everything had gone well.
Every morning my breakfast, lunch and dinner was sitting on my doorstep - so incredibly convenient and useful on a busy week. I'll definitely do it again!
An oversight on my part - I tried to cram all my calories into 3 meals and so the meals were far too big for me to manage in one go, which I'll know for next time, but it's easy to increase the number of meals - I just wish the prices didn't increase so much, as this makes it far less affordable. Also, I wasn't a huge fan of the frittata, but that's a personal preference.
The app is great and the menu is varied too. Absolutely loved the sweet breakfasts!
My only negative comment, is that I wish they included snacks in the personalised macros! I'm a real snacker, and sometimes it's hard to find snacks that fit in with the balanced foods.
1. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Madeleine,
Thank you for the fantastic review! We're so glad that FFF has offered you the convenience and personalisation that we aim for.
Regarding meal sizes and incorporating snacks into your plan, we offer flexible options to ensure your meals and daily calorie intake align with your preferences and lifestyle. If you're looking to include FFF snacks in your plan, we can certainly do that. Including snacks would adjust the calorie count of your main meals, ensuring the overall daily calories remain balanced for your goals. Alternatively, if you prefer to enjoy snacks outside of FFF, we can create a calorie buffer in your plan. This means you'll receive slightly fewer calories from your main meals, giving you the flexibility to add your own snacks while staying within your target calorie range.
If there are ever any meals that aren't to your taste, like the frittata, please email us and we can blacklist the meal from your file! There can be limitations with blacklisting, but we'll always do our best.
Thank you for choosing FFF, and we look forward to making your next experience even more aligned with your preferences.
Warmest regards,
Caroline
Great Tasting food and drink
I am only on day 2 of my plan. The nutrionist from Fresh Fitness assisted me with setting up my macros and was very helpful. Very efficiently the first meal delivery arrived overnight 2 days ago. The food was excellent but I am experimenting if I should have breakfast and lunch rather than lunch and dinner. The food is very filling and I am looking forward to seeing the results which are aimed and providing the right support to my personal training regime.
8. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Timothy,
Thank you for the review!
We’re pleased to hear about your positive start with us. It’s fantastic that our Nutritionist could assist you in tailoring your macros to fit your needs and training regime. We’re all about making sure our meals not only meet your nutritional requirements but also align with your personal goals and lifestyle.
We're excited for you to see the results and are here to support you every step of the way.
Warmest regards,
Caroline
I’ve tried Lions Prep and Prep Kitchen
I’ve tried Lions Prep and Prep Kitchen, and FFF is significantly more fresh because they do daily delivery. And the tech and app is by far the best when it comes to managing deliveries and giving feedback
7. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi Michelle,
Thank you for the great review!
As our name suggests, freshness is at the core of everything we do, and we take pride in our commitment to daily deliveries, ensuring every meal arrives at its peak of freshness without the need for gas flushing or preservatives.
We're here to keep delivering on our promise of freshness and convenience.
Warmest regards,
Caroline
From convenience of doorstep delivery…
From convenience of doorstep delivery to the quality and taste of the meals, I couldn’t be more impressed. The variety of menu options ensures I never get bored, and the portion sizes are very generous . Their meals not only taste delicious but also leave me feeling energized and satisfied. The customer service team is always friendly and helpful, making any adjustments or inquiries a breeze. Overall, I highly recommend Fresh Fitness Food to anyone looking to take the guesswork out of healthy eating and achieve their fitness goals with ease.
28. März 2024
Antwort von Fresh Fitness Food
Hi there,
Thank you for your glowing review! We’re glad to hear you’ve enjoyed everything from our delivery service to the variety and taste of our meals.
Your recommendation means a lot to us. Please know we’re here to continue supporting you and your goals.
Warmest regards,
Caroline
Nutrition to help fertility!
If you’re going through IVF I urge you to look into FFF. After multiple failed IVF fertility treatments, I decided to step away from costly acupuncture/holistic therapies and instead turn my attention to nutritional improvement; something I have always struggled to prioritise with a busy job and lifestyle.
After a phone consultation, the team tailored a plan specifically for me, with a focus on nutrition in order to prep my body for another gruelling IVF round and to hopefully sustain a pregnancy. Their meals were convenient, delicious, and meant less cooking (always a good thing), giving me time to focus on work and a mindset for a successful pregnancy.
It worked… I got a positive test and now have a baby boy. While we will never know the reason for the success, I believe food and nutrition as a variable had direct impact. To all other women going through fertility journeys: I recommend looking into FFF and how the team can help you too!
29. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Fresh Fitness Food
Hi there,
Wow - thank you so much for sharing your story with us. We are very moved by your journey and are so happy to hear about the positive outcome of your fertility journey. Congratulations on the arrival of your baby boy!
Stories like yours inspire us daily to continue our work and strive for excellence in supporting our clients through their unique health journeys.
Thank you for placing your trust in us and for recommending FFF to others. It's an honour to be part of such a significant chapter in your life, and we wish you and your family all the health, happiness, and joy in the world.
Please keep in touch, and don't hesitate to reach out if you ever need anything. We're here for you and your growing family.
Warmest regards,
Caroline
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