Frejafoods Bewertungen 207

TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Have a monthly delivery of bone broth.Having a husband who has eating issues post mouth cancer surgery,adding bone broth to his routine improves his nutrition and is always a welcome drink for someon... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Having tried the vanilla protein shakes I’ve decided to change to the plain shakes as I feel this will give me more variety in how I take them eg in coffee/tea. I also wanted to change my delivery per... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best bone broth I've discovered so far without having to make it myself. I'm post menopausal and drink a cup every day. Recently had some queries. Evie at customer services couldn't have been lovelier... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The Freja collagen protein shake should come with a clear warning that it may cause severe stomach upset on the packet. Tastes good but my usually strong stomach did not like it at all. If you are lo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Lebensmittelhersteller

Vom Unternehmen geschrieben

Sustainably produced in Norway, Freja bone broth gives you nourishing goodness as a drink or delicious ingredient. We simply simmer meaty bones, veg and herbs to make our completely natural bone broths, giving you the benefit of nutritious, wholesome food in convenient, 100% recyclable packaging.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

207 Bewertungen

5 Sterne
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Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Bewertet mit 5 von 5 Sternen

Incorrect order got sorted quickly

When I received my order one of the products I ordered was incorrect. I reached out to Freja customer service using their online website link and got a very quick response via email. There was no issue in them sending me out the correct items. The customer service is excellent and Evie was most helpful.

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Alison,

Thanks so much for your lovely review!

We’re really sorry there was an incorrect item in your order, but we’re glad we could get it sorted quickly for you. If you ever need anything else, we’re always here to help 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Great bone broth

Great bone broth and have moved away from my go to Bisto brand. Great taste. Use both bone broth and instant for chicken and beef. Instant makes great gravy. Customer service is quick to respond and change subscription requirements. Would highly recommend

5. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Clare,

Thank you so much for the wonderful review!

We’re thrilled you’re loving the taste of our bone broth (and that we’ve earned a spot over your old go-to!).

Thanks as well for your kind words about our customer service. We really appreciate the recommendation! 💛

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

The most delicious broth

The most delicious broth, my ultimate favourite is the chicken. A daily drink I trust and look forward to having. I also use when steaming veg to give more flavour. Customer service and team is wonderful - thank you ☺️

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Isobel,

Thank you so much for your lovely review!

We’re thrilled to hear the chicken bone broth is your favourite and part of your daily routine.

Thanks again for your kind words about the team ☺️

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Great purchase

Great purchase. Arrived on time. Perfect product. Only negative is there is no option for a one time purchase. You have to go in and cancel subscription.

28. Dezember 2025
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Antwort von Frejafoods

Hi Sara-Jane,

Thanks for the lovely review! If you ever need help placing a one-time purchase, please reach out to our customer care team 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Customer services excelled themselves …

I placed my order and automatically pressed pay realising it was not my present address. I contacted customer services who promptly fixed my error even though order was processed. I am extremely happy with the service I received. Thank you .

1. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi there,

Thank you for your lovely feedback! So pleased we could fix the address issue for you quickly 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Freja bone broth…

Freja is a great company with great bone broth, it is the best out there and I recommend them to anyone who wants a healthy lifestyle and a healthy gut. I have a cup of bone broth every day, and even cook with it, the chicken bone broth is lovely my favourite, try it you have nothing to lose, but everything to gain!

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Christine,

Thank you for your kind words! We're so pleased you're enjoying our products and are recommending them to others ☺️

Evie,
Team Freja

Bewertet mit 1 von 5 Sternen

Dreadful

Dreadful. Used it as a base for leek and potato soup. We both had 2 mouthfuls. That was enough.
Can't get rid of the aftertaste. Waste of quality potatoes and leeks.

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Jacquie,

I am sorry to hear you did not enjoy our products. We'd love to make this right for you. Please reach out to our customer service team at: hello@frejafoods.com

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

helpful and efficient

The service team were really helpful and efficient at sorting out our order. Products are always delicious and super healthy, just what I’m after for my family

12. Dezember 2025
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Antwort von Frejafoods

Hi there,

Thank you for your kind words! So pleased we could help you 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. A caring company that isn't taking advantage of their customers.

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Nana,

Thank you for your kind words and support!

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Great Company

Excellent company to deal with. Unfortunately their product wasn’t for me, and they refunded my money, no quibble. How companies SHOULD be run!

11. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Elizabeth,

Thank you for your review! So pleased we could sort this out for you 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Lovely product and excellent customer service

I love these products. I have a subscription for the chicken bone broth, it’s delicious and I’ve noticed improvements in my hair, skin and joints since I’ve included bone broth in my daily routine. Customer service is also excellent.

10. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Hayley,

Thank you for the kind words on our products and customer service! So pleased bone broth has become apart of your daily routine 🙌

Evie,
Team Freja

Bewertet mit 1 von 5 Sternen

First time buyer - chicken powder - Very bad smell, hard to drink.

First time buyer. I bought the chicken powder as at the time the beef one was out of stock which I would of favoured.

I have to honestly say it's extremely difficult to drink. The smell is so so strong, and it nearly makes me bork trying to drink it as the smell is so bad.

Not sure if I've had a bad batch as I read other reviews and people are positive about it.
The powder is not clear either, more like a yellowy colour, which is misleading as online all the images portray it as been more off a clear consistency. So I'd say that's false, well it is with the powder version anyway.

So I'm really struggling to even use this product.

I do want to try the beef product, but after this experience I would favour trying the cartons as opposed to the powder.

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi there,

Thanks for your honest feedback and we’re sorry this one didn’t work for you.

Our Chicken Bone Broth Protein isn’t designed to be sipped on its own, but added to recipes as a way to boost protein, collagen and amino acids. The smell and colour can be quite strong when mixed with just water, so we usually recommend blending it into soups, stews or savoury meals.

Please do reach out to our customer care team at hello@frejafoods.com - we’d love to help improve your experience.

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Products are excellent and have really…

Products are excellent and have really helped in the care of my dad in his recovery from his knee replacement surgery.
Excellent customer service in their quick response to a refund request when a blip occurred on a discount code offered.
The website could be clearer on the full range of products options available and I’d love to have a more simple way of building my own bundle choices.
Turkey broth shouldn’t just be for Christmas!
Otherwise very happy customer. Thank you Freja

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Liz,

Thank you so much for your lovely review! We’re really glad our products have supported your Dad’s recovery, and that our team could quickly sort the refund issue.

Your feedback on the website and bundle options is greatly appreciated - we’re working on making things clearer and easier to use. We're so pleased you're enjoying the Turkey Bone Broth also!

Thanks again for your support. We’re always here if you need anything.

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Great products

Great products, I drink the instant bone broth every day, great protein & health benefits & tastes delicious!
I have subscribed for months and love it.
Only thing I would change is more management of subscriptions online, but the customer service is quick and helpful!

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Alexa,

Thanks for your lovely review! It's great to hear bone broth has become apart of your daily routine!

Our new subscription portal will be live within a few weeks making managing your subscriptions easier! Glad I could help in the meantime 😊

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Love the brand 🤍

Love the products and when I needed to reach out to their customer support, they delivered a 10/10 service 🤍

Definitely recommend Freja :)

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Frejafoods

Hi Shane,

Thank you for your kind review! So pleased I could help ☺️

Evie,
Team Freja

Bewertet mit 5 von 5 Sternen

Good value and quality

Good value and quality. I have started using these at work for a tasty easy lunch while I keep working ..lovely customer service too thank you

24. November 2025
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Antwort von Frejafoods

Hi Caroline,

Thank you for the lovely review - we really appreciate your support and are so glad you're enjoying the bone broth at work!

Evie,
Team Freja

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