Freight Genie Bewertungen 61

TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Lead generation is a hard business. To promise results is difficult because there are so many factors that play a part to success. From your own capabilities, ICPs, attitude, followup, and execution t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We are a freight forwarder specialize in LTL and parcel freight expedited on the west coast so we wanted to make sure we weren't getting leads that don't match this, and not waste our budget. Freight... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Being a franchise owner and in the industry for 10 years I have always had operations come naturally however where we struggle is getting new business. Freight Genie helped me create a sales plan for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Freight Genie gave us a roadmap for scaling our heavy haul brokerage. Previously, we relied on calls and emails, which took a toll on our sales team. Their marketing channels, AI, and lead generator e... Mehr ansehen

Unternehmensdetails

  1. Online-Marketing-Agentur
  2. Logistikdienst

Vom Unternehmen geschrieben

The First, All in One Sales and Marketing Solution for Freight Brokers Powered by AI Unlock 60 percent more booked meetings with shippers. AI acts as your sales agent for faster closing. Say goodbye to cold calling, hello to qualified leads on autopilot and save 180 hours a month. Close shippers 300x faster than email and cold calling.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

61 Bewertungen

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Bewertet mit 5 von 5 Sternen

does what it says

does what it says. i signed up 4 months ago with freight genie. from their sales process until the end of this 4th month, with 2 more months to go i have had no complaints at all! they promised qualified shipper meetings and thats what im getting. i had 2 sales people when i signed up. had to hire another one and get involved myself in sales as well because of the traffic coming in from freight genie. they also help you prepare for the calls, help with follow ups (which it seems is super important in sales especially in freight industry) and give advice on closing the customers they give us. the service has definitely been what was expected plus we learned a whole lot with Anthony and his team

3. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It works

I am in charge of new business strategy at my brokerage. I had tried tools for prospecting before, but they just don’t work for the transportation industry and take too much time to learn. Freight Genie came highly recommended, so I decided to recommend Freight Genie to our owner. That was 2 years ago! Since then, we’ve seen a large uptick in meetings with shippers and were able to close 4 big accounts.
I highly recommend their services to any transportation company looking to scale effectively. Our customer success agent, Faiq, is literally amazing.

12. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Freight Genie gave us a roadmap for…

Freight Genie gave us a roadmap for scaling our heavy haul brokerage. Previously, we relied on calls and emails, which took a toll on our sales team. Their marketing channels, AI, and lead generator expertise brought in shippers specifically looking for heavy haul, adding an extra 100 loads with contracted rates from a key shipper we were targeting but couldn’t do so without the assistance from Freight Genie! It’s definitely working for us, will continue using.

8. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I am the CEO of ANOBLE Logistics~ I…

I am the CEO of ANOBLE Logistics~ I used Freight Genie Previously and they were great until January of 2024~ Then their services fell apart~ I have told them to take my positive testimonials and videos down. They have not~~ I just don’t want to misinform about a company that is no longer good~~

6. Januar 2024
Bewertung ohne vorherige Einladung
Freight Genie-Logo

Antwort von Freight Genie

It’s a shame to see this review. We truly valued working with Chris - he is a great closer. We worked hand in hand with ANOBLE Logistics to help build their business from the ground up, achieving spectacular results in record time and business closures that led to a major ROI—in Chris’ words, millions closed. It’s unfortunate that a few miscommunications ultimately led to our mutual termination.

At Freight Genie, we seek genuine partners and strive to foster a respectful and collaborative environment. Unfortunately, on numerous occasions, we felt our staff and team were subjected to abuse and false promises for payment, which is why we ultimately decided to part ways.

We wish Chris and ANOBLE Logistics all the best in their future endeavors.

If anyone wants to know more about any of these circumstances, please feel free to send me a message directly at anthony@freightgenie.com.

Anthony Natale
CEO, Freight Genie

Bewertet mit 1 von 5 Sternen

SPAM…worst I’ve experienced

SPAM…worst I’ve experienced! I always get a good laugh when an email states: “We’ll get you to the right decision makers every time”, yet they are prospecting me and I’m not the right decision maker! Not a good representation. Additionally, Anthony Natale; CEO Freight Genie uses some Kalendar.AI program that generates a new email extension every time to bypass junk/spam/blocked contact folders. I have added his name, email, company…etc many, many times, yet I keep getting these emails over and over every week for several months now. Today being the latest…new email address received is: freightgenie kalndrai1501 (left out at sign at first blank which has Anthony’s name as the sender.

I’ve spoken with my coworkers in the same role, and they get the same email spam from the same person/company. Even if I were the right decision maker; due this companies abuse of unethical attempts at communication, I would never work with them as it displays poor tactics and zero business ethics!

From reading some of their responses to other 1 Star reviews, they constantly say they adhere to Googles Spam and Communication guidelines. I don’t use Google…but I am interested how to get this type of pursuit to stop!

29. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von Freight Genie

Dear Reviewer,

We totally understand that nobody likes unsolicited emails. However, B2B marketing is synonymous with email marketing. In 2024, every B2B company, from Fortune 500 firms to smaller enterprises, has an email marketing plan.

Trustpilot is a platform for clients to review companies. We kindly ask that you keep your reviews focused on your experience as a client. If you no longer wish to receive emails from us, you can simply unsubscribe using the link provided in our emails or email us with "not interested," and we will ensure you are not contacted again.

If our team has identified you as a potential broker or carrier we could assist, we will be persistent in our outreach. Our persistence is key to delivering results for our clients.

Thank you for your understanding.

Best regards,

Anthony Natale
CEO, Freight Genie

Bewertet mit 5 von 5 Sternen

I've been getting marketing services…

I've been getting marketing services from Freight Genie to help expand my brokerage. They have been a great help in getting me to connect with potential customers. Their team stands out for their constant availability and their meticulous approach to providing detailed information prior to each meeting. They also actively seek feedback after every interaction to continually refine the process and improve the quality of leads. I highly recommend Freight Genie to other brokers looking to enhance their outreach and engagement strategies. Their dedication and effectiveness have been instrumental in expanding our marketing efforts.

26. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Two months in and very happy...

After working with the Freight Genie team for two months, I can say that the team is an absolute pleasure to work with. The level of service and communication from them is on the leading edge. The team is excellent at providing high-quality leads and booking meetings on my calendar. Moreover, they make sure the lead is on the call so that I don’t waste any time waiting on a potential no-show. If the lead has a conflict, the team automatically reschedules the call and lets me know it’s been moved. In addition, they send me information on each prospective client before the first meeting, which helps reduce the amount of time I spend educating myself on the leads. Finally, the prospective clients they have put in front of me to date all have real shipping needs and/or are looking to improve upon one of the services that I provide. After only two months, the Freight Genie team has started filling up my calendar with the meetings they’ve booked, and I’ve signed multiple new clients already. I’m excited to see the growth after a few more months!

25. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The Freight Genie team is excellent

The Freight Genie team is business savvy and responsive with tremendous expertise in all the services they offer. The results speak for themselves. I would highly recommend them to any growth oriented business leader.

21. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helped my company get to $2.6 Million in revenue

"In the last year, our growth catapulted by 900%, and I owe a massive chunk of that success to the team at Freight Genie, and this monster of an AI tech they have developed. One of the great things is being able to cherry-pick clients strategically, courtesy of Freight Genie, which played a huge role in our current revenue hitting 2.6 million.

What sets Freight Genie apart is they are really high touch, and they are always stepping outside the boundaries of what they promise in the beginning. At first, you would think you’re signing up for appointments with quality shippers with an active pain, and you are signing up for that, but on top, what you don’t learn from the get go is that the Freight Genie team is constantly pushing us and helping us close the shippers they get each step of the way, wherever they can contribute.

For what they promise, those regular meeting notifications are like a daily dose of excitement, making mornings feel like a celebration. Their account managers have been on the ball 24/7, even pushing us and not letting us have lazy moments, keeping us on the ball too.

This testimonial is my genuine shout-out to Freight Genie for being the wind beneath our wings, their stellar team, and the game-changing impact they've had on our company. Anthony, Faiq, Mah Noor, Minnie, everyone has been amazing for my 9-10 months stay with them so far. We're eagerly gearing up for the next leg of this adventure together."

4. Februar 2024
Bewertet mit 5 von 5 Sternen

Sometimes one customer is all it takes

I’ve been working with Freight Genie for several months now, and I have received a lot of prospective clients from them. I’m already working with a few shippers that I received from Freight Genie’s AI outreach, and then came the day when they presented me with this one unique opportunity that helped me grow my business 400%, and I can easily give due credit to Freight Genie to enable me to say that my yearly revenue now is about $4 Million.

7. Dezember 2023
Bewertet mit 5 von 5 Sternen

Freight Genie’s AI does a great job - Team is committed to helping us grow

Freight Genie has been able to add many opportunities to our Freight Brokerage.

Their AI-based approach has significantly enhanced our ability to connect with prospective clients and secure appointments, paving the way for successful business closures. Managing outreach and scheduling appointments in the freight industry can be complex while running your Freight Brokerage operations in parallel, but Freight Genie's efficient use of AI simplifies the process, allowing our team to focus on building valuable relationships and closing deals.

Their commitment to improving the prospecting journey has proven invaluable, making Freight Genie an essential ally in our Freight Brokerage operations. We're excited about the continued possibilities and growth that their technology brings to our business.

29. Januar 2024
Bewertet mit 5 von 5 Sternen

I recommend Freight Genie to anyone

What made my experience great first and foremost was Mary Galindo she was very patience a knowledgeable and explain things to me that made sense and after I met the team these guys have been wonderful I'm very impressed and pleased as well I couldn't have pick any better than freight Genie I am now getting live loads from shippers to work on .it's all much more than I signed up for thanks guys freight Genie.

22. Dezember 2023
Bewertet mit 5 von 5 Sternen

Freight Genie goes the extra mile

“Overall I’m satisfied with my experience with Freight Genie. I’ve received multiple appointments with qualified shipping companies, which is what the desired result is. Of course, us logistics professionals have to make sure that we try and close the shippers by giving them great service, rates and a good deal of charisma of course, but as far as Freight Genie’s promise goes, they make sure to deliver.”

26. Januar 2024
Bewertet mit 5 von 5 Sternen

Highly Recommend

Freight Genie has been producing shipper appointments for us every month, keeping us busier than we already are! Most people in logistics would know that you can have random fires you have to put out each day, and when Freight Genie is booking appointments for you, you might find yourself asking to reschedule, but that comes with a risk of losing that shipper- and I really wanted to highlight the fact that Freight Genie is going above and beyond and even taking those meetings for us sometimes, and securing a next step with the shippers which is a great deal!

We also had Freight Genie develop our website, and with little to no involvement and direction to them for the website, they knew exactly what to cook up for our company, and I would rate it an 11/10 if I could. Highly recommended!

26. Januar 2024
Bewertet mit 5 von 5 Sternen

Working with Freight Genie has been a game changer.

Working with Freight Genie has been a game-changer for my business! Since joining them, I’ve seen a 30% growth – it’s amazing. The team is super cool and transparent, making the whole process smooth and easy. They are not just service providers; they are experts who know the ins and outs of the logistics industry, which instills a great deal of confidence. The results speak for themselves, as my calendar is now consistently filled with meetings, keeping me busier and more productive than ever.

9. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Is SPAM a viable lead generation tactic?

These people reached out to our business via email, even though they did not have permission for electronic messaging. They wanted to pitch freight brokerage leads, even though we're not in that industry!

Lo & behold, through Trust Pilot I learn, they have a crappy product & disreputable business practices.

You know right off, how bad a company is, if they SPAM people for new business. I'm so happy this platform exists. Thank you Trust Pilot.

1. November 2023
Bewertung ohne vorherige Einladung
Freight Genie-Logo

Antwort von Freight Genie

Hey Ma Dw,

Thank you for your candid feedback.

We want to assure you that at Freight Genie, we are complying with the spam guidelines of Google, as well as the regulations in Canada, the UK, and the USA. It's our policy to respect the privacy and preferences of all individuals, and we take great care in ensuring our marketing strategies are in line with these standards.

Your comment regarding our industry relevance has been noted. We endeavor to tailor our services and outreach efforts to relevant businesses. This feedback is invaluable, and we will be reviewing and refining our processes to prevent similar mistakes in the future.

We are also concerned about your perception of our product and business practices. We pride ourselves on maintaining integrity and high-quality service, and it is disheartening to hear we may not have met these expectations in your view. We would greatly value the opportunity to discuss your specific concerns in more detail. Please feel free to contact us so we can better understand and address these issues.

Once again, we apologize for any inconvenience and disappointment caused. Your feedback is important to us, as it helps us improve and better serve our customers. We are grateful to platforms like Trust Pilot that facilitate open and honest communication.

Sincerely,
The Freight Genie Team

Bewertet mit 1 von 5 Sternen

Leads are not verified as they claim

Leads are not verified as they claim. I made complaints and all they do is just send more leads that are of little use. Canceled service twice. They keep charging my card anyway. They stop for a month then start up again. Response: Yes I was and I accepted a 30 day program. Which you automaticly renewed the next month. We spoke and said it would be canceled the following month. It happened again. We had another call and we ent thru it again. Frustrating and seems unethical practice and a bait and switch.

25. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Freight Genie

We feel sorry for the experience you had David. We have a 10 step criteria on our lead vetting process. Our lead generation team calls and verifies each and every shipper lead we give out to you and to all our customers.

With that said, you still have to talk to them and close them and your sales skills comes into play here which is also vital. The leads no matter how vetted or verified they are, there is still work cut up for you to be able to close them yourself. We can replace leads on what you considered as "bad" and you just have to tell us that and we will replace it with no questions asked.

With regards to the cancellation, you have been made aware of the terms and conditions we have set when you signed up for the subscription and agreed upon.

Again we are sorry it did not worked out your way.

Bewertet mit 5 von 5 Sternen

I had the greatest learning experience…

I had the greatest learning experience Gerard. Gerard was very patient and detailed with explanations and instructions. He was prompt with his responses to any issues I had and helped me to become better with my expertise and to feel confident with my performance. I am so grateful for this great experience. Thank you! : )

21. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Freight Genie

Thank you for your feedback. We always take pride in our work and we make sure that we always meet our customers' needs and to guide them to be better and even best.

Bewertet mit 5 von 5 Sternen

Had a minor issue with crm and…

Had a minor issue with crm and arrangements were immediately made with developers to get corrected. Everyone involved was extremely helpful and personable. Everyone at freight genie has been extremely helpful.

21. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Freight Genie

Thank you Dela for your feedback. We diligently monitor and attend promptly to all our customers and we make sure while you are with us, everything is taken cared of to your full satisfaction.

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