The products - i use the vest since version 1 and he hydro 2 - are comfortable to wear and feel great. They do their job every time and are an essential part of my gear. The V2 is really better th... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I recently purchased the FREETRAIN ULTRA 1 vest and overall I’m really impressed with it. The fit is excellent — it sits snug without bouncing, even on longer runs. It’s lightweight but still... Mehr ansehen
Unternehmen hat geantwortet
The products themselves are perfectly fine and the buying process was smooth enough, but the returns system is unnecessarily frustrating and outdated. Having to email just to request a return f... Mehr ansehen
Unternehmen hat geantwortet
If I could rate 0 I could. Never received item. ‘Returned to sender’, chased refund and continually fobbed off. Processed a chargeback from credit card company and then miraculously contacted direc... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 2019 by two friends who met playing professional football back in 2010. An exposure to pressure, performance, branding & style as well as an instinct to want to create something significant, became the foundations of Freetrain. Originally founded on the invention of the V1 vest, Freetrain changed the game. With over 375,000 units sold world wide, people were switching up the way they train thanks to the revolutionary product. As momentum grew the brand became more and more recognised Freetrain developed a brand image, ethos and range of products that has purpose. With intentions of being one of the best sports brands in the world Freetrain has no plans of slowing down. The vest changed the game, the apparel is now changing the game. Welcome to your new favourite brand.
Kontaktinformationen
FT APPAREL LIMITED Azzurri House Walsall Business Park, Aldridge, WS9 0RB, Walsall, Vereinigtes Königreich
- support@freetrain.com
- freetrain.com
3.7
Akzeptabel
317 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Literally don’t order from here.
Literally don’t order from here.
I place an order on the 18th and still haven’t heard anything back so I have no clue if or when my order is coming I’m really disappointed as I urgently need my order but it seems like I won’t be receiving it anytime soon. Plus I contacted the customers service and haven’t heard anything back.
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Freetrain
Hey!
Thanks for your review.
Our current response time is 4-6 hours, so we're sorry if you haven't received a reply. It's unlikely we've received your email if you've not received a response on the same day, so please resend to our Customer Support Team at support@freetrain.com & the team will be happy to help!
Thanks,
Freetrain
Scam company
Scam company, returned item and said there was lint on the item. They sent a pic and 1 small part of lint which could easily be taken off. Avoid this company
20. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Freetrain
Hi there,
Thanks for your review - this sounds unusual!
We'd like to fully understand the details here, however sadly there's no order details confirmed against your review, so we've been unable to identify your order/issue. Please feel free to contact our Customer Support Team if you require any assistance & they'll be happy to help.
Thanks,
Freetrain
You do not deliver to Slovakia
You do not deliver to Slovakia. I really wanted some stuff, so I had to order it to England first, then have it sent to Slovakia, with was pain in the butt.
25. November 2024
Antwort von Freetrain
Hi Diana,
Thanks for your review.
We're sorry you weren't able to directly order to Slovakia. We're regularly reviewing our shipping destinations so we'll ensure this is passed on for future consideration. We hope you enjoyed your order once you received it :)
Freetrain
Order 236168
Order placed 2023 - money taken but no order received.
Several emails sent & no response. Letter eventually sent out to state Freetrain had gone into administration but are now advertising again.
Further emails sent but no response.
12. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von Freetrain
Hi Andy,
We can see a member of our Customer Support Team replied to both emails sent to us, please kindly check the threads to locate our responses.
Thanks,
Freetrain
Great products and service.
Really impressed with the service from Freetrain. My order arrived in good time and the products I ordered are excellent quality. The training vest is a great fit and perfect for when I go running. Allows me to carry everything I need. Would definitely order from this company in the future.
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von Freetrain
Hey Lex,
Thanks for your great review - we appreciate your feedback & we're glad you're pleased with your purchase from us :)
Freetrain
Nice products
Nice products. Quick delivery. Would have bought more if the postage wasnt more expensive than some of the products.
26. November 2024
Antwort von Freetrain
Hey!
Thanks for your review & feedback :)
Freetrain
Very good service
Very good service, the sportswear is very good quality, well packaged and arrived promptly. I’d certainly purchase more in the future, hopefully tennis skorts and dresses will feature in the future.
25. November 2024
Antwort von Freetrain
Hey,
Thanks for your great review & suggestions! We'll be sure to pass this on for review & future consideration :)
Freetrain
Genuine retailer of workout clothing
Genuine retailer of workout clothing. Website easy to navigate and placing an order efficient from start to finish. Items arrived promptly. Training vest was a bargain price in the sale and a great way to get to know whether a good choice or not!!
25. November 2024
Antwort von Freetrain
Hey Karen,
Thanks for your excellent review - we're so pleased you were happy with both the ordering process & your order from us :)
Freetrain
Antwort von Freetrain
Hey Shan,
Thanks for your review - we're so happy you were pleased with your purchase!
Freetrain
Antwort von Freetrain
Hey John,
Thanks for your fantastic review - it's appreciated :)
Freetrain
Antwort von Freetrain
Hey Nathalie,
Thanks for your great review - we're glad you're happy with your order :)
Freetrain
Antwort von Freetrain
Hey S B,
Thanks for your great review, we're pleased you're happy with your purchase from us!
Freetrain
Amazing products and value for money
Amazing products and value for money. I immediately looked for more pieces after I received my order… this will be my goto brand for sure. Love that you have colours which most brands shy away from. Fabric and fit on point as well! Very glad to have found this brand !
26. November 2024
Antwort von Freetrain
Hi Kanika,
Thanks for your review - we appreciate your great feedback & will be sure to pass it on :)
Freetrain
Antwort von Freetrain
Hi Patrick,
Thanks for your great review - we're pleased you're happy with your purchase from us!
Freetrain
Antwort von Freetrain
Hi Helen,
Thanks for your great review - we're glad you were happy with your order :)
Freetrain
Don’t fit very well and a bit…
Don’t fit very well and a bit uncomfortable for gym work
25. November 2024
Antwort von Freetrain
Hi Sally,
Thanks for your review - we're sorry to hear this :( if you require any further help with your order please do reach out to our Customer Support team on support@freetrain.com.
We will ensure your feedback is passed on.
Freetrain
Antwort von Freetrain
Hi Joanne,
Thanks for your great review - we're happy you were pleased with your order :)
Freetrain
Good quality fitness clothing
Found this company on instagram. I ordered a running jacket and some socks and was impressed by ordering/delivery but most importantly the quality of the product that I ordered another jacket. Highly recommend.
25. November 2024
Antwort von Freetrain
Hi Michelle,
Thanks for your fantastic review! We appreciate your feedback & custom! :)
Freetrain
Antwort von Freetrain
Hi C T
Thanks for your review - we're pleased you're happy with your purchases!
Freetrain
Nice clothes delivered promptly with no…
Nice clothes delivered promptly with no hassle
25. November 2024
Antwort von Freetrain
Hi Tracey,
Thanks for your great review :)
Freetrain
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