My delivery went to a wrong address. Working with customer service was very cumbersome, repetitive and kept saying they would escalate to next level. Finally whoever received my package delivered it t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased this earrings and I am pleased that the have nice detail and just as advertised. Many times you buy something that doesnt look like the picture.
Tried ordering from three other spiritual jewelry sites before this one. Their pieces fell apart or looked cheap in person. This shop's price point sits between fast fashion garbage and luxury brands,... Mehr ansehen
Natural Black Rutilated Quartz & Clear Quartz Mala Bead Necklace - silver 80cm long × 1 I just received this necklace as described above. It is simply lovely. I have ordered a couple of things recent... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We specialize in handmade gemstone jewelry such as wap bracelets, watch bands, mala beads, necklaces & earrings.
Kontaktinformationen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The amethyst wrap arrived with…
The amethyst wrap arrived with instructions on how to adjust the fit, which solved a problem I didn't even know I had. After wearing it for two weeks, the cord shows zero signs of wear despite daily use in the gym and shower. The stone hasn't lost any color vibrancy either.
Temu Toy Jewelry
The "natural" plastic stones are tied with fishing line that have no stretch. The cheap jewelry that is on par with Temu and Shein looks nothing like the pictures on their website. The beads are similar to a child's toy jewelry..You'll be waiting on your dollar store item for a few weeks since it ships directly from China. Their website leads you to believe the items are in the US. I ordered an Apple Band that broke/ fishing line wasn't tied properly. Asked for a refund several times but conveniently it was too late because they already shipped the plastic out. I will dispute the charge with my bank and contact my local consumer protection agency. Buyer Beware!
DO NOT ORDER FROM HERE!
DO NOT ORDER FROM HERE!! THE CUSTOMER SERVICE IS APATHETIC AND THEY STEAL PEOPLES MONEY. I HAVE NOT RECEIVED MY ITEMS AND IT HAS BEEN ALMOST TWO MONTHS! I HAVE REACHED OUT TO THEM AND THE IGNORANT DELIVERY SERVICE THEY USE, CALLED GOFO. FREE SPIRIT TAKES NO ACCOUNTABILITY AND JUST BLAMES THE DELIVERY SERVICE. HORRIBLE! I WOULD GIVE THIS PLACE ZERO STARS IF I COULD.

Antwort von Free Spirit Shop
I am being asked to try to clean the gift they shipped me!
I ordered a bracelet from your company for the first time, and I’m honestly shocked by the experience. The bracelet arrived in a small gift bag that is clearly damaged and stained with a red mark. When I asked for a replacement, I was told to try cleaning it myself.
I find this response completely unacceptable. No customer should ever be told to “clean” a brand‑new item that arrives in a defective condition ,especially when it’s meant to be a gift. This is not normal, and it is not professional.
At this point, I am seriously considering returning the entire order. Being asked to fix your quality issue myself is insulting, and it has completely undermined my confidence in your company.

Antwort von Free Spirit Shop
I received high quality crystals
I received high quality crystals. Some other companies crystals are either fake or low quality.
NOT a local business. Misleading information throughout
Promoted themselves as a local business in Australia. Returns then to France.
A return resolution of a significant discount offered. Only once we had re-ordered (as part of this offer) did they then tell us using US$ not Australian - which had been the case throughout all transactions and communications.
Misleading, dishonest operators.
Ammonite wrap bracelet
Such a beautiful and unique bracelet and I love the ammonite in the centre. It is adjustable and comfortable to wear. It is 3 bracelets in one which is a huge bonus and have had many lovely compliments about it.
Use caution with this "company"
Ordered a selenite lamp. After seeing the postage/ sending address I questioned where they sourced their selenite as that area is not a selenite source. After asking a minimum of 5 times 5 different ways the response I got was the same. They work with over 70 vendors bla bla bla yet refused to respond to their sourcing. Simple question. I dont have the product yet (after many weeks)but returning would cost more than the product itself for a store credit and you pay international postage. Be careful with this company. The items may be pretty but doubtful authentic and virtually non returnable.
You don't get your order
Ordered a bracelet for £26 on 3rd December and am still waiting for it to arrive. Unacceptable as it was supposed to be a Christmas present. Will never trust them ever again. Looks like ive lost £26 and nothing to show for it
The bracelets are both unique and…
The bracelets are both unique and beautiful. All eight members of my family loved their's.
Even prettier in real life
The gemstone bracelet I ordered is honestly stunning. The colors look way better in person than on the website. It feels high quality and I can tell it's made with care.
Excellent customer service
I had a small issue with my address and customer service responded within minutes. They were kind, helpful, and solved everything quickly. It's rare to see such great support these days!
Poor value
Beware of this company. If you are not happy with the item, you have to exchange it for something else and cannot get a refund. Also you have to return to an address in France and the postage is expensive. I was not happy with the quality of a bracelet which was basically some beads held together with string, and would not wish to replace it with more of the same poor quality merchandise.
Stylish smartwatch bands!
I wanted something prettier for my Garmin and Free Spirit did not disappoint. The band fits perfectly and looks more like a fashion accessory than a tech strap. I've had so many compliments already!
Perfect gift!
Bought a necklace and bracelet set for my sister's birthday and she absolutely loved them. The packaging was beautiful as well.
My new favorite jewelry brand
Free Spirit has become my go-to for everyday jewelry. The earrings I bought are super lightweight and don't irritate my ears at all, which is rare for me. Love the designs - minimal but still unique.
Beautiful quality and fast shipping
Beautiful quality and fast shipping. I ordered two smartwatch bands a gemstone bracelet, and I'm genuinely impressed. Everything looks great and feels sturdy without being heavy. Shipping was quicker than expected. I'll definitely be ordering more.
I ordered on oct
I ordered on oct. 4th still hadn't received it. Emailed on nov.4th nov 6th I get a email saying my bracelet has arrived at 6am. Who's delivering thst time of morning. But nothings there, still have not received my bracelet

Antwort von Free Spirit Shop
I love the bracelets
I love the bracelets! I bought two and I will order some more for me and for christmas gifts!
Seven chakra bracelet
I bought this bracelet a few weeks ago I absolutely love it. The stones are beautiful the colours are great the 8mm beads are a good size for me as it matches my super sevens bracelet. The web site is easy to use (as I am not computer savy )lots of choice and everything I have bought is of excellent quality delivery didn't take long and packaging was good. Judy
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