I did not receive my order till over 2 weeks after I made it. I know it was Christmas and delivery may have been delayed a bit but every time I checked it didn't even seem to have been dispatched. Als... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The fragrances came quickly and seem completely genuine. There was an issue with the free sample not coming initially, hence four stars but this was resolved quickly and communication wad excellent. W... Mehr ansehen
It was good to get an option to try a perfume sample for a small sum, as it's an expensive fragrance & I was unsure I'd like it enough to fork out. It took longer to arrive than I'd expected but it ar... Mehr ansehen
Sample sent was not the actual sample requested as went on to purchase the fragrance which smelt completely difference and didn’t like. Also went to fragrance store to double check. No repl... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Hundreds of fragrances samples from various leading brands for you to try!
Kontaktinformationen
Vereinigtes Königreich
- Info@fragrancesampleshop.com
- fragrancesampleshop.com
3.2
Akzeptabel
122 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First time using this site and will use…
First time using this site and will use again great service fast and great product Angel Share by Killian THANK YOU !!
7. Mai 2024
The bottle was faulty and l couldn't…
The bottle was faulty and l couldn't use the atomiser spray.
All of the perfume leaked out after spending almost £42. for a 10ml sample.
2. Mai 2024
Great customer service extremely…
Great customer service extremely helpful. Received my order promptly. Would recommend this company and certainly will use again
1. Mai 2024
Bewertung ohne vorherige Einladung
I ordered 4 samples
I ordered 4 samples. One of them had leaked and was empty on arrival ☹️
30. April 2024
Antwort von Fragrancesampleshop
Hi Mandy, so sorry to hear this. We will refund you for this sample. We have sent you a email. Kind regards
I haven’t received my purchase
I haven’t received my purchase.
Ordered on 24th April.
Updating this review as I have now received a passive aggressive response from fragrance samples shop.
Shocked at the customer service or lack of it.
27. April 2024
Antwort von Fragrancesampleshop
Hi Natalie,
Your review is very unfair and unjust. You ordered via a standard 3-5 working day delivery. It’s been the weekend and bank holiday which means your order is not delayed it’s due to arrive and has up until the 10th to arrive before classes as delayed.
You’re a repeat customer. You’ve not left a positive review before but jump to do a negative. Thanks for that.
Kind regards
Do NOT use this company! Read the reviews!
Sadly I would not order from this company again. The samples come in a vial not in a miniature bottle. I had to chase my refund of an item that was not delivered and they would not refund the item I received but was not happy with, even though it was unopened.
20. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fragrancesampleshop
Hi Wendy,
Sorry for the inconvenience caused.
However you was refunded April 24th. It may take 5-7 days for it to go into your account but the refund has been processed. Proof of this has been sent to your email.
Also your reason for cancellation is you expected a full original bottle when our website name, description and images do state what to expect. Unfortunately you did not read the description.
Our description clearly says we sell decants/samples in glass atomisers. Which is what you received.
Kind regards
I have called the number given multiple…
I have called the number given multiple times and the line was down always, there is no communication and my order is late
25. April 2024
Bewertung ohne vorherige Einladung
Antwort von Fragrancesampleshop
Hi,
Sorry about this. We have had some technical issues.
Please contact us via email and let us know your order number.
Info@fragrancesampleshop.com
Kind regards
Very poor
Very poor, no communication, in fact non, I tried to contact but again no responses.. took well over a month to arrive. I wouldn’t use again. The request for a review was the only communication received!!
28. März 2024
Antwort von Fragrancesampleshop
Hi Sandy,
I do apologise but your emails went to our junk box and we did not realise we had any emails from yourself till this message.
We are having an issue with our server and are trying to rectify. We are a small business and learning everyday.
The delay was not by us we dispatched in a timely manner but can not control if Royal Mail are delayed in delivering.
If unhappy with our service I am happy to send a full refund. Please let us know. Please email us to receive a full refund.
Kind regards
I love the fact that I can wear the…
I love the fact that I can wear the fragrance before I invest great idea
2. April 2024
100% the real deal
Having owned a large bottle of Creeds 'Green Irish Tweed' in the past, and having lost it to my rather unpleasant ex in a divorce, and wanting to wear G. I. T. for a special upcoming wedding, I checked out the prices and decided that I didn't really feel comfortable spending that much on a fragrance anymore!
On checking out prices of samples, and ruling out 'Ebay specials', I decided to fork out £40 for a 10ml sample from Fragrance Sample Shop. It arrived in around 2 days, in fact I received it around 20 minutes ago.. On checking it out, I can guarantee that it's an authentic sample. £40 is steep these days to splash out on a 'sample' sized fragrance, but this is Creed we're talking about! I'm glad I took the chance though, cos this is definitely decanted from genuine Green Irish Tweed. I will have zero qualms re ordering from Fragrance Sample Shop again, and in doing so - saving money in the long run. Don't bother testing out various copies and Ebay fakes, because you'll be disappointed and quids down. Just spend the extra and get the real deal in the first place! Many thanks Fragrance Sample Shop, incredibly happy with my purchase!
5. April 2024
Bewertung ohne vorherige Einladung
Great little samples exactly as…
Great little samples exactly as described. Also came really quickly that much appreciated.
25. März 2024
I definitely recommend this company.
I got pleasure from interacting with Fragrance Sample Shop: service on the website and quality of fragrances - on-time delivery = everything is great. thank you.
27. Februar 2024
Fantastic thanks
4. März 2024
Fragrance sample shop? Fragrance sample not*
I Didn’t even receive my tester. Despite the bad reviews, I decided to give this company a try. Yeah guys don’t order from this place. They’ll claim your email etc got lost in junk. It’s a scam.
27. Februar 2024
Antwort von Fragrancesampleshop
Hi J Williams,
Once we was made aware your item hasn’t arrived we sent a full refund and have sent you proof of that. So I believe this review is unfair as we refunded you the moment you asked for refund rather than a replacement.
Unfortunately we can’t control if an item gets lost in the post. Really is completely out of our control.
Also we have spoken on email and you’ve confirmed you received your refund so misrepresenting us by claiming we are a scam company is uncalled for.
Terrible experience
Terrible experience, the sample was a fake such a waste of money
23. Februar 2024
Antwort von Fragrancesampleshop
Hi Sonja,
All our samples and fragrances are 100% genuine and authentic.
Kind regards
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.