Atrocious customer.service. Beware!
I am happy to leave this absolutely terrible review of Fountains.com.
While the fountain itself is excellent, it is widely available from other vendors so I urge you to buy elsewhere.
Customer service at Fountains.com is awful; the rep I dealt with, named Kars, was so completely unhelpful that it bordered on incompetence. The manager would not reply to my very reasonable request for assistance. In addition, communication from them was so poor that my 500+lb fountain showed up for delivery with absolutely no advance notice from Fountains.com.
Take my.advice and buy your fountain from a company other than Fountains.com!







