Forces Cars Direct Bewertungen 

Julian was excellent to deal with and helped me through the process answering all of my questions easily.

Great service, emailed wrong vehicle details and cost, soon rectified following a phone call

Personal and friendly attitude of Sales Adviser, Lewis Chapman. Very competitive deal on a new Ford Puma. I appreciated being able to phone him on a direct line rather than going through the seemingly usual telephone experience of clicking on various numbers to speak to a person.

This is my second purchase (through Julian) at FCD, qualifying as a veteran (ex RAF Chief Technician). Once again using FCD website I was able to rapidly drill down to through brands to each model of interest. Some great deals are available especially for BMW and Audi. Deals for each possible configuration are listed with RRP, saving and FCD price along side. Once selected you can then see the equipment and technical specification. Having selected a BMW model and contacted Julian he directed me to the manufacturer's configuration website to specify specifically the model and engine option as well as colour and trim options etc. Once completed I passed the configurator link to Julian who obtained an offer price from BMW, a massive saving unobtainable elsewhere.

Super easy process. Friendly staff. Dealt with my enquiry very quickly. New car is on its way with an excellent discount. What more can you ask for 🙂. Highly recommend them

Excellent and prompt service all round and the best price by a mile saved over 15% on the main dealer price…very pleased

Easy process, good customer care

Used forces cars for last 3 cars very good service given at all times. Would recommend to anyone

Excellent company

Stephen was friendly and efficient to deal with during the ordering process and it was all completed very quickly.
I was then passed on to Amy, who will manage everything until delivery. Again things were dealt with very promptly and professionally, with excellent communication.
A pleasure to deal with.

Good communication. All went through very smoothly. Very good price for the car.

2nd time of using these guys.and why not use them....huge discounts to be had off the RRP, sadly not the best on the market for part ex, but it hasnt deterred me yet!

Polite efficient and quickly communicated the various options.

Great price and found that prices seen on the web site equated to the quotation price.
Good communication, and very patient whilst we changed our minds on vehicle colour several times.
The only negative is having to travel a good distance to pick up the vehicle, or pay for transporter delivery. But worth it in the end due to the large savings on list price.

Really good . Julian very helpful and answered so many questions without any issues . So far brill

Stephen was extremely professional and could not have been any better.

Both the sales adviser and delivery coordinator have been extremely helpful and rapid to respond to my questions to get the sale moving. The price discount could not be matched by other dealers, so very happy to place my order with Forces Direct Cars.

A real joy to deal with, making the whole process easy and friendly

During the initial stage of researching the purchase of a new car through Forces Cars Direct, my communication with one of their sales directors, Julian Ward, has left me questioning whether I want to proceed with this company. Unfortunately, I found his demeanor to be rude, unhelpful, and condescending, which has been a disappointing experience for a customer looking for professional and courteous service.

Buying a car is a significant decision, and excellent customer service is a crucial part of the process. This interaction has certainly not met the standard I expected, and it has made me reconsider whether this company values its customers.

I have spoken to Lewis Chapman on several occasions and he was very welcoming. He made me feel at ease, no pressure and answered any questions I had. Always kept me informed at all times. Brilliant service