The zoom info before traveling was incredibly helpful. This was our first Camino trip and we opted for self-guided with luggage service. I would recommend using the luggage service so that people can... Mehr ansehen
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Das sagen Bewerter
Well chosen places where we stayed.. high quality, clean, comfortable. Personable “hosts”. No unforeseen issues. Luggage transfer was smooth. Distance between nightly spots was appropriate. All and... Mehr ansehen
I’ve used FTC a number of times, this time in the Sarria to SDC stretch. The booking process and support from Jade and her team was great, most of the hotels we stayed in were great, luggage transport... Mehr ansehen
The comradery and the craic along the walk.Meeting people from all over the world both young and old. The early morning bag drop @ 8am was hard to do would have preferred 9am. The delivered brea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Since 2006, Follow The Camino has organised tours of the Camino de Santiago for thousands of pilgrims and holiday makers , coming from all over the world to walk, cycle or horse ride along The Way. We provide tailored packages for our clients - including luggage hand-picked accommodation, luggage transfers and walking guides. Our ethos as a company is to make complicated holidays simple and to leave you to enjoy your Camino experience your way, with the peace of mind that your itinerary is taken care of by our expert team. Part of our role is to guide you to select the best route for your experience, taking into account the time you have, the physical challenge you would like, and your motivation for doing your Camino. Our bespoke service and our expert team aim to deliver an excellent customer experience for you. From solo trips to large groups, we have the knowledge to guide you along the way. Talk to us at Follow The Camino and we will help you plan your Camino, your Way.
Kontaktinformationen
The Tara Building – Shared Office 11-15 Tara Street, D02 RY83, Dublin, Irland
- +353 1 687 2144
- info@followthecamino.com
- followthecamino.com
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Follow the Camino
Great hotels, luggage transfers perfect. The only challenge was a little bit of difficulty with the app. Thank you for everything.
The preparation and the information…
The preparation and the information prior to our departure was great and very helpful.
All the arrangements during our walk worked out smoothly.
Company provide lots of details
Company provide lots of details, very informative. Selection of accommodations was great.
our accommodations were not consistent
our accommodations were not great, but Macrena was easy to get in touch with. But when we had a problem at one nicer accommodation when they had a sewage issue no one was around to resolve the problem or get a credit.
A Great Experience
FTC made my first time walking The Camino as smooth as I wished for. Staff worked with me to create the plan I wanted before committing with payment, and it made the small adjustments I requested quickly after making the initial payment. The training and packing guidance was good, which means I was able to complete the toughest days without any lingering issues and I didn’t overpack. The pre-departure briefing was efficiently conducted and both addressed my questions. Ultimately, FTC allowed me to experience The Camino in a profoundly positive way.
I booked my Camino through Follow the…
I booked my Camino through Follow the Camino expecting expert guidance, and unfortunately the experience didn't live up to what I paid for.
Cost: The prices charged for accommodations felt far higher than what those same places actually cost when booked directly. I understand a company needs to cover its services, but the markup didn't match the level of support I received.
Lack of preparation: I relied on them to tell me what to expect, and important practical details were missing. For example, breakfast was recommended and included at several stops, but most places don't serve it until 7:30–8:00 a.m. Most pilgrims start walking between 6:30 and 7:00, so in practice that breakfast was either skipped or cost us the coolest, best walking hours of the day. Anyone who knows the Camino should have flagged this.
Responsiveness: When I needed help, response times were slow. On the Camino, timely answers matter.
Attitude toward problems: What frustrated me most was that when issues came up, the response was to suggest that we, the pilgrims, should have chosen differently. The whole reason for booking with a company is to rely on their expertise to guide those choices. Shifting the blame back to the customer isn't support.
The Camino itself was a wonderful experience, and I'm giving two stars because the basic bookings were in place. But for the price, I expected honest guidance, realistic expectations, and a team that stands behind its recommendations. I'd encourage future pilgrims to compare accommodation prices directly and ask detailed questions before booking
All accommodations provided were…
All accommodations provided were expected. Luggage transfer was completed without any issues. Information provided was useful and aided us along our group's journey. Thank you.
Great trip
Everything went very smoothly. Our luggage got to our location each day and we had no problems whatsoever along the way. The whole trip was very organized and well planned.
FTC provides excellent and professional service
This is my second time to avail of the FTC service. They're quick to reply and answer follow-up questions. The downloadable materials were professionally made and useful. The hotel selections were great and the luggage transfers were carried out without one single problem. Excellent service like the first time! Thank you!
As a first timer
As a first timer, I overly relied on the expertise of the Follow the Camino itinerary and the relative maps and advice, some of which was slightly inaccurate or not well articulated. Most of the trip went pretty well, the accommodations were as expected, there were three of four that were iffy, the luggage transfer feature was perfect, and the emergency line was useful. Some of the distances were way too long and some of the accommodations were off route.
The pickup from the airport was late and on the third day, the driver felt like my suitcase was too heavy, so he left it at the hotel
The pickup from the airport was late. They kept asking us to go to certain areas to meet and once we sent a photo of us waiting there, we get a message saying someone will be there in 30 minutes. After already waiting 30 minutes.
Next, the driver told us our bags were safe on weight. On the third day of the trip, my dad didnt feel good so he took a taxi to the next hotel. Well the driver that morning lifted my bag and said no, too heavy and left it at the hotel! Are you serious?? So imagine I make it to the next hotel, and I find out that my suitcase was not transferred from one town to the other. What am I supposed to do? I need to go get a taxi back to the other hotel and then pick up my suitcase and then get a taxi back into town? How is it that two days are acceptable for transporting my suitcase, but the third day someone decides it’s not acceptable. I’m very lucky that my dad took the taxi to the next town because he brought my suitcase with me, but if I would have had to get a taxi back to grab my suitcase and then fearing that what if the next day my suitcase would not have been acceptable by that driver, then what?? so if this company is going to play that game of, we will see what day your luggage will be transferred, then you really need to have a system in place where the bags are weighed before the trip even starts.

Antwort von Follow the Camino
Top of the Line Experience
Top of the line experience from beginning to end. Plenty of planning assistance and resource information. Excellent accounting. Support transportation services were on time and very professional. Our guide was excellent and very interested in our well being. Hotels were excellent.

Antwort von Follow the Camino
I loved my Camino experience
I loved my Camino experience. Follow the Camino set up my accommodations & moved my luggage forward to each destination without any hitches. I particularly loved the GPS map system & assisted me on my trek. This was my first solo travels & in countries where I did not speak the language & I felt Follow the Camino was with me if I required assistance 24/7. I will seek out Follow the Camino for further travels!!

Antwort von Follow the Camino
Definitely recommend!
Jade was very easy to work with, very responsive. This was our (my 77 year old mom and my) first Camino, and I was very apprehensive about the walk, let alone all the accommodations and luggage transfers, etc. She was helpful in suggesting itinerary adjustments to help us make the actual trek very easy. Booking and payment were very easy to coordinate. All the hotels that were booked were exactly what we asked for, and our luggage transfer was very smooth. I didn't need to contact anyone for help or any concerns at all during my Camino adventure, so that allowed us to focus solely on our trek. I would definitely recommend!

Antwort von Follow the Camino
Having hotels ready at the end of the…
Having hotels ready at the end of the day, with are large bags ready at the hotel.
Having everything planned out,

Antwort von Follow the Camino
From the beginning
From the beginning, planning stage to the end everything was fantastic. Larissa and her team are amazing. Perfect communication everything that she said would be done was done.

Antwort von Follow the Camino
The Follow the Camino app was…
The Follow the Camino app was worthless. As soon as Follow the Camino staff recommended that I add the app to my phone, I did. I tried to find the map to follow from Oviedo to Santiago. I couldn't; I asked for help; the response was "follow the blue line". I found a map. However, it turned out to be a map for for highways. When I was sent a screen shot showing me the location of the map, I responded that my app didn't look like the one on the screenshot. I ended up deleting the app and was never able to install it again. Therefore, I lost the booking information. I did have a hard copy of the booking information, but that included the original places where I was supposed to stay, and guess what? At least two of those places had changed.
So, the app is worthless. The written directions are totally out of date, unreliable too.
I also didn't like staying over 15 minutes from the route at least twice. The people who own those places are very nice, but I start early and I want to be on the route.
Never buy dinner for customers at The Lux in Melide. It's a horrible buffet and not worth any price.

Antwort von Follow the Camino
FTC built a two day Camino Walk for…
FTC built a two day Camino Walk for first timers. Overnight arrangements were more than perfect. Friendly hosts. Great food. Luggage transfers were timely ands as scheduled.

Antwort von Follow the Camino
Communication was wonderful
Communication was wonderful. Everything was organized without any surprises. All hotels were good quality and well versed in dealing with Camino walkers

Antwort von Follow the Camino
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