Flymatrix Bewertungen 36

TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

being honest,i havent been tacking the instaflex consistantly so to be more procise i have to be consitant to give you a fair review not im a horrible speller. lol

Bewertet mit 5 von 5 Sternen

Let me tell you, booking my flight with FlyMatrix was an absolute delight! Their website was so easy to navigate, and they had such a great selection of flights to choose from, eh? The booking proce... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great service especially Stanley. I have been dealing with him for more than three years and he is always doing such a wonderful job and finds me best deals.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

This company were very helpful to accommodate me because I am a disable senior who was concerned with getting help with my suitcase and seating arrangement. MR. Stanley and his staff member was able... Mehr ansehen

Unternehmensdetails

  1. Reisebüro

Vom Unternehmen geschrieben

Traveling isn’t costly if you are traveling with us! Talk to our experts today.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

36 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 5 von 5 Sternen

Professional

Very helpful and experience.

5. Oktober 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Beng,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Robert
Support Desk
Flymatrix

Bewertet mit 5 von 5 Sternen

Great guy that I worked with

Great guy that I worked with! He was extremely helpful. Would certainly use you again.

6. Oktober 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Greg,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Rob
Support Desk
Flymatrix

Bewertet mit 1 von 5 Sternen

Scam to raise ticket price!

Made a flight reservation for $533 which was confirmed. Two weeks later I got an email telling me my credit card was declined. I called and after an hour and a half wait I discovered that one number was off in the card number. Customer service representative said they had called and left a voicemail—no voicemail! But they clearly had my email address that they waited 2 weeks to use. I could book a different flight for nearly $800 or I could get the same flight I had booked for $1009! Sounds like a scam to get more money for a cheap ticket to me! Be careful of this company!!

27. September 2023
Bewertung ohne vorherige Einladung
Flymatrix-Logo

Antwort von Flymatrix

Dear Ms. Baker,

We understand and regret the inconvenience you have encountered. Your original purchase was for a promotional fare, and we acknowledge that the airline's inability to confirm your promotional flights and the subsequent offer of a standard fare is less than ideal.

We wish to emphasize that as a matter of principle, our agency operates with a strict policy. Specifically, we refrain from charging any fees at the time of reservation for promotional fares. Our commitment is to only proceed with charges once we receive explicit and confirmed confirmation from the airline.

We deeply regret any disruption or difficulty this situation may have caused you. Please rest assured that we are actively engaged in resolving this matter effectively and ensuring your satisfaction.

Warm regards,

Anthony
Support Desk
Flymatrix

Bewertet mit 5 von 5 Sternen

Great service especially Stanley.

Great service especially Stanley.
I have been dealing with him for more than three years and he is always doing such a wonderful job and finds me best deals.

17. September 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Wally Shauya,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Stanley
Support Desk
Flymatrix

Bewertet mit 1 von 5 Sternen

Will never use again

Wow, be careful of this company, they misspell names, birthdays, and travel times. They get the name and birthdate correct on the departure but not the return. They also left out the bundle package which was paid for a check bag. Use them if you wish but be cautious because you may not get on your flight as TSA inspection of your ID will not match your ticket.

18. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My experience was really good booking…

My experience was really good booking with Flymatrix the agent was patient and help me solve all my concern

12. August 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Edward,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Robert
Support Desk
Flymatrix

Bewertet mit 5 von 5 Sternen

Mark was helpful and efficient during a…

Mark was helpful and efficient during a difficult time for me.

23. Juli 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Janice,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Anthony
Support Desk
Flymatrix

Bewertet mit 5 von 5 Sternen

Mark in reservations is the best

Mark in reservations is the best, wil defiantly use him in the future.

22. Juli 2023
Flymatrix-Logo

Antwort von Flymatrix

Dear Sharyl,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Robert
Support Desk
Flymatrix

Bewertet mit 5 von 5 Sternen
Flymatrix-Logo

Antwort von Flymatrix

Dear Sandra,

We would like to express our heartfelt gratitude for your kind words and for taking the time to share your positive experience with Flymatrix. We are delighted to hear that you had a great flight booking experience with us.

At Flymatrix, we are committed to providing top-notch service and making the travel booking process as smooth and enjoyable as possible. Your feedback is invaluable and serves as a motivation for our team to continue delivering excellent service to all our customers.

We look forward to serving you on your upcoming journey and ensuring it's a fantastic one. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us.

Thank you once again for choosing Flymatrix, and we can't wait to be a part of your future travel adventures!

Warm regards,

Stanley
Support Desk
Flymatrix

Bewertet mit 1 von 5 Sternen

After a fiasco of hours on the phone

After a fiasco of hours on the phone prior to the trip because I had counted my 2 year old as a lap baby…they changed our flight time completely, etc. to fix it.
We had a total of 4 planes for our trip, and 2 layovers. When we went to check in the first flight we were told (not very nicely) that our 2 month old lap baby was not on anything on their side. So even though I had put all our information on our end, it was never communicated to the actual airlines. EVERY SINGLE PLANE it was a fiasco at boarding of waiting for them to fix it and RUNNING to make it on the plane. We also had to double pay for baggage even though we had already done that. Another customer on the flight mentioned they had to double pay as well and they used flymatrix. So not sure on that who is to blame.

12. Juli 2023
Bewertet mit 5 von 5 Sternen

Truly Awesome

Let me tell you, booking my flight with FlyMatrix was an absolute delight! Their website was so easy to navigate, and they had such a great selection of flights to choose from, eh? The booking process was a breeze, and there were no surprises or hidden fees, which was a huge relief. The staff was friendly and helpful, and the flight itself was comfortable and enjoyable.

Big thanks to FlyMatrix for an amazing flight experience! You've earned a loyal customer.

30. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Joel was very polite

Joel was very polite. I booked a package to vegas for me and my friends. I received my confirmation within 10 minutes it was quick and easy.

9. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Lisa Josephine

The person whom I was fortunate to get on the phone was excellent: motivated to help solve my issue, knowledgeable, pleasant, courteous, professional and friendly. Her name is Lisa Josephine and I would be lucky reach her next time I book or change.

23. Mai 2023
Bewertet mit 5 von 5 Sternen

I recently booked a flight through…

I recently booked a flight through Flymatrix, and it was a seamless experience. The staff was professional and knowledgeable, the booking process was easy, and their customer service was exceptional. Highly recommended!

15. Mai 2023
Bewertung ohne vorherige Einladung

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