Received the colour change umbrella within a couple of days of ordering. We are experiencing a heatwave at the moment so not had any use as yet but it seems very good quality and I’m sure my granddau... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Received the colour change umbrella within a couple of days of ordering. We are experiencing a heatwave at the moment so not had any use as yet but it seems very good quality and I’m sure my granddau... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service and beautiful product. I have asked for a older puzzle which we bought 4 years ago and lost a piece from it. Lynda went over and beyond to try to find one for us. Unfortu... Mehr ansehen
Unternehmen hat geantwortet
Great products that are firmly establishing themselves in Salty Dog Emporium. A friendly team that are supportive of a small independent traditional toy shop such as mine. It is also good to see how F... Mehr ansehen
Unternehmen hat geantwortet
After complaining about a product we received that didn’t work properly, the customer care we received was just wonderful! Not only did we get a new product that works perfectly we also received a fre... Mehr ansehen
Unternehmen hat geantwortet
Floss & Rock is an international children’s gift and toy brand. Playing on traditional designs and play values avoiding 'tech' and 'plastics' all products are exclusively designed by their own in-house team and exported around the world to over 40 countries. Floss & Rock are a UK brand based in the seaside town of Blackpool, famous for its candy 'Floss' and sticks of 'Rock'. In 2023, Floss & Rock received a King's Award for Enterprise for International Trade 🇬🇧
3 Cropper Close, FY4 5PU, Blackpool, Vereinigtes Königreich
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Fantastic customer service. Great products and fab communication. Definitely recommend and will purchase from them again! Thank you!

Antwort von Floss & Rock
Received the colour change umbrella within a couple of days of ordering. We are experiencing a heatwave at the moment so not had any use as yet but it seems very good quality and I’m sure my granddaughter will love it
Thank you

Antwort von Floss & Rock
Amazing customer service and beautiful product.
I have asked for a older puzzle which we bought 4 years ago and lost a piece from it. Lynda went over and beyond to try to find one for us. Unfortunately she was not able to but send our son different puzzle and as a bonus an umbrella in the same print.
They are just brilliant like their long lasting products.
Thank you so much Lynda :)

Antwort von Floss & Rock
Have used this company a couple of times now. We love the paint pads (among other things) and the customer service is first class.
The most recent order was missing some items and they dispatched them so quickly that they arrived two days later along with a free gift worth £10 by way of apology. Thank you very much!

Antwort von Floss & Rock
Very efficient service from ordering to delivery, item excellent quality and something different from usual high street shops

Antwort von Floss & Rock
I had a question about the product, which was answered promptly and clearly - very helpful. The item was delivered really quickly too. I can’t comment on the actual item, as it was a gift for my granddaughter and it isn’t her birthday yet.

Antwort von Floss & Rock
Fabulous items for my daughter top quality too she loves them!

Antwort von Floss & Rock
Thankyou for the replacement tin my granddaughter was over the moon! Especially for the added matching game . It was a wonderful surprise!! Thanks again

Antwort von Floss & Rock
Customer service was exceptional. A minor issue with my order was rectified efficiently.

Antwort von Floss & Rock
I have used your company a few times and never disappointed with the service. It is easy to order from a great selection of items for children. The various products are top quality. Delivery is always prompt. Happy children!

Antwort von Floss & Rock
I emailed the company about packaging (I’d bought the item through Amazon but had to return it as it was damaged). I received an immediate reply so I then ordered the item from Floss and Rock. It came the next day, well packaged and in perfect condition. Fantastic service!

Antwort von Floss & Rock
We have a lot of Floss & Rock items (coloring books, umbrellas, puzzles...) and they're all great! Good quality and amazing design, but their support service is just awesome! We had a problem with a missing puzzle piece and they went the extra mile! Thanks so much for your help!

Antwort von Floss & Rock
There was an issue with the rucksack we received as a present. Customer services were so brilliant at sorting a replacement. The rucksack is great op. Quality zip! And my son gets compliments on how unique it is!

Antwort von Floss & Rock
The items I ordered were great quality, arrived promptly and were well packaged.

Antwort von Floss & Rock
Great find, great designs and high quality product! Great attention to detail and even the inside is patterned! Love how It’s sustainably made and my little boy loves his new bag.

Antwort von Floss & Rock
Incredibly helpful in resolving an issue with a faulty product. Quick response & great communication!

Antwort von Floss & Rock
Great quality water bottles, my son loves them. We’ve gone though so many different brands over the years and these are by far the best quality. I also had an issue with the lid and the team at Floss & Rock were superb and resolved it really quickly. I’d highly recommend them and their products (especially the bottles).

Antwort von Floss & Rock
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