Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la... Mehr ansehen
Unternehmen hat geantwortet
Cel mai enervant lucru este că îți garantează doar 85% viață la baterie, te presează psihologic să iei cu baterie nouă - neoriginală. Cam toate recenziile negative vin de la oameni care își cumpără te... Mehr ansehen
Unternehmen hat geantwortet
Teapa ordinara Am trimis un telefon in stare perfecta, verificat de catre un tehnician certificat doar sa mi se ofere jumatate din pret din cauza unor probleme la display. Mentionez ca a fost testa... Mehr ansehen
Unternehmen hat geantwortet
Mi-am comandat un iPhone 15 acum 2 saptamani. Astazi m-am trezit cu el neincarcat si cu imposibilitatea de a-l incarca. Orice incarcator as fi folosit, orice priza, absolut orice varianta nu function... Mehr ansehen
Unternehmen hat geantwortet
We transform the way people sell and buy second-hand electronics! We make it easier to sell your old devices and safe to buy a used phone.
Bucharest, V7 Startup Studio, Street George Enescu 11, Bucharest, Rumänien
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Cel mai enervant lucru este că îți garantează doar 85% viață la baterie, te presează psihologic să iei cu baterie nouă - neoriginală. Cam toate recenziile negative vin de la oameni care își cumpără telefon "că nou" dar primesc telefon cu baterie sub așteptări iar recenziile pozitive sunt de la cei norocoși, cu capacitate baterie de 100% sau peste așteptări. Alte site-uri îți afișează nivelul bateriei înainte să-l cumperi, la flip.ro lipsă totală de transparență.Plătești aceiași bani pentru un telefon cu baterie de 85% cu unul care are 100%, cea ce este absurd. Nu trebuie să fie o loterie, unii sunt norocoși iar unii că mine primesc un telefon cu 600 de cicluri și 92% baterie. Plus că am pus returnarea telefonului pe data de 02.04.2026, iar azi pe 03.04.2026, mi-au spus că o să mi-l ridice pe 06.04.2026, iar returnare banilor tăi depinde de cât de repede returnezi produsul.

Antwort von Flip.ro
I bought 2 iPhone s in 2024 with status “as new”. Both stopped working this week, one of them one month after the guarantee ended, the other had 3 years guarantee so I will send it to be checked. The phones were used by my parents, so very carefully handled and quite little time used. Very disappointing experience!

Antwort von Flip.ro
Used the Bulgarian site but its the same.
Flip used to be a good re-seller/buyer but now when you want to sell something they just lowball the crap out of you so they can make almost 100% more profit in your device. Will never buy or sell to these people ever again.

Antwort von Flip.ro
Niste tepari atata pot sa zic ,pentru cateva lovituri mici care nu deranjeaza cu nimic inafara ca e luata vopseaua de pe carcasa trebuie schimbata toata carcasa,scazandu-mi oferta de vanzare la jumate,rusine!

Antwort von Flip.ro
The offer I received was 40% less than the initial offer allegedly because of some made-up scratches and on the re-valuation of the battery health.
The payment for the phone was done more than the maximum of 20 days promoted on the site. I don't recommend selling your phone to them.

Antwort von Flip.ro
Nu recomand!
Vand telefoane cu piese de proasta calitate. Am achiziționat un IPhone de la ei si avea ecranul schimbat cu unul Neoriginal, deoarece sistemul afisa un mesaj in acest sens.
Camera foto tremura extrem de tare.
De asemenea, din experienta proprie pot sa spun ca, daca vinzi un telefon la ei, iti ofera un pret extrem de mic fata de cel estimat pe site-ul lor, chiar daca telefonul e in stare ca NOUA.
Am vandut la ei un IPhone 15 Pro Max care fusese desigilat de numai o luna, era impecabil din orice punct de vedere, mi au oferit un pret relativ mic fata de pretul pietei second hand, iar cand telefonul a ajuns la ei, mi au oferit cu 30% mai putin decat oferta initial, am refuzat si am realizat ca mi au schimbat componentele telefonului, Ecranul fusese schimbat, bateria si modulul de camere.
Am depus o plangere la ANPC si urmeaza sa ii actionez ai in instanta.
Nu Recomand, nu mai vindeti si nu cumparati de la ei, sunt niste excroci

Antwort von Flip.ro
I recently bought an s25 in an “excellent condition”. The phone had scratches and bumps on the frame and on the camera frames, the battery had 400 charging cycles but 100% battery health, which is impossible. I contacted them to ask if the battery was replaced and if it was an original part, to which they replied “I would have been happy to assist you, however, the exact battery health cannot be communicated upon request, as the optimal operating range of the battery is already ensured.
All components used by Flip are compatible, CE-certified, and carefully inspected by our specialists.
In situations where original parts are not available, high-quality compatible components are used, internally tested to ensure the optimal functioning of the product.”
Not being able to tell me if the phone battery was replaced and if it s an original samsung part or not, is inadmissible for a phone that is around 80% as expensive as the new, unused one. I paid that price for a used phone with god knows which parts are original and which parts are aftermarket. Disgusting.

Antwort von Flip.ro
Am cumpărat de 5 ori deja de la ei dispozitive (iphone si ipad) si am fost foarte multumita de produse. Am si vandut un telefon la ei, asa ca nu stiu de ce se ambaleaza lumea. Platesti pentru un serviciu. Daca ti se pare mai usor sa vinzi pe alte platforme, du-te si vinde, insa profesionalismul de care au dat dovada cu mine nu l-au egalat altii.

Antwort von Flip.ro
First of all - I was really happy with flip a few years ago when I purchased two iphones that still work and function properly to this day.
Therefor I have decided to acquire an ipad (like new) for Christmas.
Unfortunately the ipad stopped working after a couple of days of using it. I have sent the iPad back in guarantee and what I got was an email saying there were mechanical shocks to it which is definitely untrue since there was no scratch when I packed it to send it. If there were shocks from sending it back to their place that is not my fault and surely they could check it and try to repair it. Paid 3800 Ron on it. Their only answer is to send me back the ipad. Very unprofessional and very disappointing since I had trust in them and recommended other people to their service.

Antwort von Flip.ro
Am trimis dispozitivul meu în garanție, din data de 28 dec, nu am primit niciun e-mail cum ca ar fi primit sau este în verificare, decât un e-mail informativ în care ați spus ca telefonul a ajuns la voi!
Plus de asta, un iPhone 14 pro max in stare foarte buna de funcționare, dupa 2 luni, s-a stricat, se restarta într-una fara niciun motiv… parca astept moartea cu flip

Antwort von Flip.ro
I bout 2 Iphone 14 pro max from them and one of is not working and they put a non original battery on it which affect update on ios 26

Antwort von Flip.ro
Toate merg normal numai ca cand deschid camera de telefon face un sunet ciudat si camera se face blurata si tremura

Antwort von Flip.ro
Scammers! Tried to sell an impecable device to them and they lowballed me with an offer of less than 50% of the original estimated offer. They come up with different crazy reasons why your phone is not good etc. Avoid selling your devices here because you will get less than you can with other more serious vendors. Completely waste of time with these thieves.

Antwort von Flip.ro
When you sell your phone, they say they will pay you in MAXIMUM 10 days. But after you accept their offer…. the word “MAXIMUM” magically disappears and the payment becomes FIXED 10 days.
This is not accidental. It’s a calculated copywriting tactic using the word MAXIMUM to make us believe we might get paid sooner. How low is that?
Shady copywriting. Shady company.

Antwort von Flip.ro
I bought a "like new" product and received a phone scratched around the cameras and with a battery that can't have a health check because "the battery may not be genuwine".
Update: the product was actually broken - it did not had a SIM signal, it seems that it is a well known issue for Iphone 12 models which was fixed with recalls.. So my "new like" phone was scratched and broken.

Antwort von Flip.ro
Total disappointment. Very unprofessional and poor communication.
I expected a smooth and transparent experience, but instead I received slow responses and a lack of professionalism throughout the process. Definitely not recommending it.

Antwort von Flip.ro
Updated review:
After the second servicing with no results, they proposed a full refund - too bad the phone wasn't functional after all, but they handled the situation eventually.
Original review:
Received an iPhone that restarts 2-3 times per day, sent it twice for warranty repair for nothing to be done (literally, they only “checked” it). So the increased price paid for the warranty is useless, better to buy cheaper directly from other people!

Antwort von Flip.ro
I ordered an iPhone 14 Pro from Flip.ro, but my experience was very negative. A battery diagnostic app clearly showed that the battery inside the device is more than 3 years old, yet it was presented as having 100% health. For me, this indicates that the information provided about the battery is not accurate.
I repeatedly asked whether the battery had been replaced, but my question was ignored every single time, and I never received a clear answer. They only told me that they “found no issues,” even though the battery performance was clearly weak.
The communication was incomplete. In the end, I had no choice but to request a return and a refund.
Based on my experience, I advise other customers to be very cautious, especially regarding battery health, because in my case the information they provided was not reliable.

Antwort von Flip.ro
Mi-am comandat un iPhone 15 acum 2 saptamani. Astazi m-am trezit cu el neincarcat si cu imposibilitatea de a-l incarca. Orice incarcator as fi folosit, orice priza, absolut orice varianta nu functiona.
Doar 2 saptamani si deja acest telefon e nefunctionat. Nu recomand. Luati-va telefoane noi pt ca flip e sub orice critica.

Antwort von Flip.ro
Puțin cam de prost gust starea vizuală a dispozitivului având în vedere ca am selectat varianta cu cel mai puține defecte și totuși a ajuns cu ceva cam multe defecte deranjatoare.In rest a fost o experiență minunată,client service destul de bună,livrarea relativ rapidă și produs relativ asemănător cu ce susțin pe site-ul acestora.

Antwort von Flip.ro
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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