Amy was very helpful to get me a good deal at the end of the day after i had some complaints on my initial booking. She was quite professional and showed good customer service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I want to appreciate Justin White excellent customer service and would like to thank him to get my wheelchair priority boarding and rest from London to chennai he was so kind patient wish him good l... Mehr ansehen
helpful guy and empthetic. Abraham you saved my trip. i would give Abraham 5 stars, you are working for the wrong company mate. However cheapflyshop as a company and some guy called Martin i spoke to... Mehr ansehen
I had a really frustrating issue with my flight booking, but Mark completely turned the experience around. From the start, he was patient, professional, and genuinely helpful. He took the time to un... Mehr ansehen
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Many thanks David john
Many thanks David john
Really appreciated
I made a mistake with my booking…
I made a mistake with my booking however David John helped me make changes great experience so far
Roston interacted very well and made…
Roston interacted very well and made sure I had the best flight all things considered; price, layovers, dates etc.
Thank you!
Ruston dealing is very good
cheap and reliable booking website.
I had an excellent experience booking…
I had an excellent experience booking my flight. The whole process was smooth, quick, and stress-free. A special thank to David John for his outstanding help. He was professional, friendly, and made sure everything was arranged perfectly. I really appreciate his excellent customer service and would highly recommend booking through him.
SCAMMERS!
SCAMMERS!! Avoid this company at all costs!
I thought I’d bought a ticket for a Loganair return flight through them for £430. But I didn’t receive a ticket. Instead, I got a call from them, the next day (from someone calling himself Brock) saying I had to pay another £370. They refused a refund. They kept bringing up the fact that I had used a price comparison website to find the ticket, as if it was my fault, in a condescending, “Well, what do you expect?” manner.
At first, they said the extra payment was for a luggage allowance, because this was not included in the original ticket price. They said the airline would charge me “£30 per kilo” for any luggage, so it was cheaper to pay them the extra £370. This sounded unlikely, so I said I would think about it and call them back.
I spoke to Loganair who confirmed that all their passengers have a free luggage allowance. (There is a modest fee for excess luggage)
I contacted my bank and told them I thought the company had conned me. However, although the payment was showing on my statement, the bank said the payment hadn’t actually cleared yet, and there was nothing they could do until it had.
I called the company back and told them I didn’t want a luggage allowance, and asked them to issue my ticket. They then changed their tune and said the extra payment was compulsory if I wanted them to provide the ticket. They said that, otherwise, they would issue it 48 hours before the flight “depending on availability.” I knew that the flight was almost sold out, so there was no way a seat would still be available 48 hours before departure.
I didn’t trust them to issue my ticket even if I gave them more money. I decided to cut my losses. I told them I would buy a ticket direct from Loganair. I told them they were fraudsters and I didn’t know how they could sleep at night knowing they were conning innocent people out of hundreds of pounds.
I bought a ticket through Loganair and was resigned to the fact that I would not see my £430 again. To my surprise, the payment was cancelled. I suspect they sensed trouble at being called fraudsters and decided my money was more trouble than it was worth. Even so, this was a horrible experience.
Incidentally, I note the reviews on this page are mostly positive. There is another page of Trustpilot reviews which gives a true reflection of how this company operates. Find it through Google. Other search results for this company also make for interesting reading.
At first I was worried about the wait…
At first I was worried about the wait and the delays on getting ticket confirmation, however some guy called Abraham was patient enough with me and was able to sort my issues.
Mr Jonathan is very helpful during entire process
Mr. Jonathan is very helpful during entire process, he guided me and provided me good customer service.
Very helpful/good costumer service…
Very helpful/good costumer service advicer.. keep it up
ABRAHAM HELPED ME SO MUCH
ABRAHAM HELPED ME SO MUCH
THANK YOU VERY MUCH
Crystal was a delightful aid in…
Crystal was a delightful aid in assisting my online check in for an upcoming flight , she also gave me crucial when checking at the airport also.
I was attended in every detail I was…
I was attended in every detail I was needing, Crystal was incredibly supportive and helpful in everything I needed. Highly recommended
Brilliant experience
Brilliant experience, great communication by a young man Abraham
I had an excellent experience with Roston
I had an excellent experience with Roston, who provided outstanding service with professionalism, respect, and a friendly manner. He made the entire travel process smooth and enjoyable, and I truly appreciated his attention to detail and personal care. I highly recommend Roston for anyone looking for a reliable and personable travel agent.
Amy was very helpful
Amy was very helpful in sorting out the problem
Amazing experience with Roston
Amazing experience with Roston, helped us sort our issue. Very helpful and kind. Amazing agent to work with😊
No problem finding me the right flights…
No problem finding me the right flights and at the right price
I spoke with an agent called Darren…
I spoke with an agent called Darren Jones who was extremely helpful and was pleasant to speak to. He was very patient and assisted with my needs.
Justin helped with all booking. Amazing service
Justin was amazing with all booking and seat requests. Great experience.
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