Fixmywatch Bewertungen 2’484

I had my watch battery replaced in May 24 and was issued a certificate to say the next service was May 26. It did say the battery is guaranteed for 3 months and that the best Swiss batteries are used. I wore the watch once in August and now in April have gone to put it on and the battery has died. Not only that but they screwed up on the watch collection which took two goes. Yes, they refunded the postage in the first instance and have said to send the watch back to be checked because of the battery, but that isn’t the point. I will not be giving them the opportunity to screw up a second time and will be taking my custom elsewhere.
Very disappointing.

Useless. Absolutely useless. Sent a £5K Longines to them with the express instructions NOT to use DHL as so unreliable, and to use Parcel Force. They sent it back via DHL, to the wrong address! - even though it was to be signed for. We challenged they said we never return by Parcel Force. Can't express how annoyed I am. They even wanted to charge me £35 to send it on to Longines. I now discover I can send direct to Longines myself - for free.

Quick service, relay good quality service and polish.

Very quickly responded to query on postage methods and timings . Exceeded
By far estimated time frame for fixing. Price competitive and felt reassured entrusting an expensive watch to their system. Olivia in customer services very helpful too.

Totally trust worthy , super job on my vintage MuDu , service excellent and i dealt with Jodie, great communication with her, even rang me to see if my watch was ok, i sent her a estimate to repair my vintage Rolex and they advised me it needs to go to Rolex specialist , how honest as well. Cant recommend enough . Brian.

Clear instructions on steps to follow in submitting my watch for repair. Great communication of the stages reached in the repair process. Timely completion of the process all at a good price. Just waiting now to receive my watch back from the company.

Excellent professional service, with great prices!

Prompt and secure collection
Great communication, faster service than the high street,reasonable price, very well packaged return,all done in less than a week.
Will definitely use again.

Great service and an end product that looks like new. Highly recommended. A+++++

Great service. I needed my watch back ASAP as was going away, I contacted FMW and they were able to get it back to me in plenty of time. Kept updated throughout. Very happy, would recommend. Thank you

Contacted Fixmywatch Wednesday
Watch picked up on Friday (a little apprehensive at sending my expensive watch away to an unknown)
Fixmywatch gave regular updates on progress
Watch returned on Tuesday - perfectly packaged - with guarantee. I'll do it again

Great Service. Thank you so much

Fantastic service from the start.
Beginning with the collection from my front door, emails to keep me posted on the progress of the repair and then the offer of further services to improve the condition of the watch. I had mine polished and the lumi dot on the bezel replaced.
Then final being kept up to date with the return of the watch via email letting me know exactly when it was going to arrive.
All in all a really great experience.
Certainly won't hesitate to use again and to recommend.

Absolutely excellent service. Got a very reasonable instant quote for my Tissot Seastar to renew battery and reseal.
Arranged collection for a day that suited me, fixed and back within a couple of weeks. Kept me updated by email all the way through as well. Also came back in excellent packaging.
Thoroughly recommend.

Quoted by H Samuel's repair service for £205 & 2 months wait.
You are great value

Once again a great service and price for the battery replacement

This was the most amazing efficient and professional service . I would recommend again and again. The service from beginning to end was so easy to do. The the quality of the returned items was immaculate