FIXIMER Bewertungen 

860
•
TrustScore 4.5 von 5

4.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Came across Fiximer by chance and wanted to redo our stairs. They were very helpful dispatch quickly and excellent communication. Checked our delivery when it arrived and we were so pleased with the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic product, pretty easy website to use, although a bundle option suggesting items you might need would be helpful (as we’d missed a few things which held up our installation). However, the prod... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Products are perfect, exactly how described and very well wrapped for protection of delivery. We made a mistake with our online order, but 1 phone call and everything was rectified quickly. I woul... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Another quality product received and we'll packed.My staircase is coming along and near completion ,not only does it look different it's stunningly pleasing to the eye.All that said it wouldn't have b... Mehr ansehen

Unternehmensdetails

  1. Heimwerkerfachhandel

Vom Unternehmen geschrieben

*Best quality oak stair parts, *Internal joinery components in oak, *Staircase renovation components, *Competitive prices, *Nationwide delivery, *Manufactured in UK, *Professional advice, Excellent customer service, DIY friendly.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

860 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 11 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.7

Alle Bewertungen

(860)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent

Great products and company to deal with had 1 of my item wrong, GABI extremely helpful replaced it for me and kept me informed through out the process.

20. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time using this firm

First time using this firm. Great experience from start to finish. Easy to communicate with and prompt delivery with plenty of updates.
Products of good quality for price point.
Very happy with first dealings and will use again.

18. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good quality stair parts, great customer service

Renovated an old staircase with the finger-joint oak treads and oak newel cladding. Easy install, great quality/look to the finished job and very competitive pricing.

Delivery was superb - I had to order some extra parts and they arrived in under 48 hours. Excellent customer service all round

31. Juli 2025
Bewertet mit 5 von 5 Sternen

Fabulous new staircase!

Super fast delivery and quick response to emails. Loving my new look staircase and I think great value for money too!

28. Juli 2025
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Antwort von FIXIMER

Thank you so much for your fantastic review! We're delighted that you're loving your fabulous new staircase — it sounds like it's made a stunning impact! 😊

It’s great to hear that our speedy delivery and quick email responses helped make the experience smooth for you. We always aim to offer great value without compromising on style, so your feedback means a lot.

Enjoy your beautiful new space, and thanks again for choosing us!
Kind Regards Angie

Bewertet mit 5 von 5 Sternen

Great product

Great product, fast delivery, good quality.

30. Juli 2025
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Antwort von FIXIMER

Hi Jan, thank you for your 5-star review of our products, quality, and delivery service. It's always great to receive positive feedback. Regards Angie

Bewertet mit 5 von 5 Sternen

good price

good price , everything we needed available ,quick delivery, everything was well packaged and in good condition. Would recommend

26. Juli 2025
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Antwort von FIXIMER

Hi Dawn, thank you for your 5-Star Review. We are pleased to hear that you would recommend us. Kind Regards Angie

Bewertet mit 5 von 5 Sternen

Service that matters

Even when delivery company messed up and left my parcel for 3 days on the rain at different address than what's been written on the boxes.
They have picked my concerns as first priority and helped to solve it ASAP.
All damaged material has been changed into new ones just in few days what for me was incredibly quick turnaround.
Also big thanks for the moral support ant hold back. Patients and polite professional attitude.
Really I guess all other companies missing such service.

17. Juli 2025
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Antwort von FIXIMER

Hi, Thanks so much for taking the time to share your feedback—we truly appreciate it!

We're really sorry to hear about the delivery hiccup, and even more grateful that you gave us the chance to make things right. It's our priority to step up when things go off track, and we're thrilled to hear Faye's responsiveness and care made a difference for you.

Your kind words about our fast turnaround and professional attitude mean the world to us. It’s exactly the kind of service we strive to offer

Thanks again for your 5-star review. Kind Regards Angie

Bewertet mit 5 von 5 Sternen

Top class

Product top notch
Packaging so over the top if you dropped it out of a helicopter it would Vince
Fantastic 👍

27. Juli 2025
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Antwort von FIXIMER

This made our day — thank you! We're so glad you think the product is top notch, and your packaging comment gave us a good laugh 😂. We like to think of it as “helicopter-proof” levels of care!

Thanks for the fantastic feedback and the thumbs up. We’re thrilled you’re happy and hope to see you again soon!
Regards Angie

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, friendly staff as well as good quality products at a fair price

16. Juli 2025
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Antwort von FIXIMER

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with us — from our friendly team to the quality of our products and fair pricing. It’s feedback like yours that keeps us motivated to deliver the best every day.

Looking forward to welcoming you back again soon!
Kind Regards Angie

Bewertet mit 5 von 5 Sternen

ABSOLUTE PERFECTION...

I'm renovating my old staircase and decided to source almost everything from FIXIMER. I am so happy that I did!

I don't leave reviews often but, from end-to-end, this experience has been faultless.

CUSTOMER SERVICE:

I want to give a special shoutout to Faye! She provided excellent support, answering questions, solving problems, expediting shipments, all while responding to emails within a few hours. An absolute breath of fresh air!

PRODUCT QUALITY:

Everything is made from high-quality materials and cut to perfection. I have never seen building materials packaged so carefully - which goes to show they aren't skimping on these extra costs, they care about what you receive (and end up living with/installing for a client).

SHIPPING:

Very fast for such large cargo. Driver also noted a dent in one box, which I appreciated, although it did not damage anything inside. You also have 48 hours to check your order and let FIXIMER know if anything is damaged. I had to swap one item (mainly because I'm nit picky) and the process was seamless.

Golden company! I very much doubt you'll be disappointed.

14. Juli 2025
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Antwort von FIXIMER

Hi Dan, Thank you so much for your thoughtful and detailed review — what a pleasure to read!

We're absolutely thrilled to hear that your staircase renovation has been such a positive experience with FIXIMER. Faye will be over the moon to know that her support made such an impact; she truly goes the extra mile, and it's wonderful to see that recognised.

We take great pride in every aspect of our service and we're glad our flexible approach helped with that one picky item swap (we appreciate attention to detail too!).

Thanks again for taking the time to share your experience. Kind Regards Angie

Bewertet mit 5 von 5 Sternen

Good service

Good service, and quick delivery although the postage was more than the newel cap i ordered .

21. Juli 2025
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Antwort von FIXIMER

Thanks for your review! We're glad to hear you were happy with the service and speedy delivery. We understand your point about the postage cost — it's something we're always looking to improve, especially for smaller items like newel caps.

Your feedback is really helpful, and we appreciate you taking the time to share it. We hope you’re pleased with your purchase and look forward to serving you again!
Kind Regards Angie

Bewertet mit 5 von 5 Sternen

The delivery was really quick and you…

The delivery was really quick and you product is 1st class, many thanks

14. Juli 2025
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Antwort von FIXIMER

Thank you so much for the lovely review! We're thrilled to hear the delivery was quick and that you're impressed with the quality of our product — that’s exactly what we aim for. 😊

Many thanks for choosing us, and we hope to see you again soon! Regards Angie

Bewertet mit 5 von 5 Sternen

Excellent company to order from

Excellent company to order from. Parts were made from quality materials and extremely quick delivery.

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von FIXIMER

Thank you for the fantastic feedback! We're so pleased to hear you had a great experience ordering from us. Quality materials and fast delivery are what we pride ourselves on, so it's wonderful to know we hit the mark.

Thanks again for your support — we look forward to helping with your next project!
Regards Angie

Bewertet mit 5 von 5 Sternen

Arrived next day

Arrived next day, not sure about the quality looks OK to me but I am no chippie, will have to wait for my fitter to appraise the cladding.

17. Juli 2025
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Antwort von FIXIMER

Thanks for your review! We're glad to hear your order arrived so quickly — next-day delivery is always a win. 😊

Totally understand your thoughts on the cladding — it can be tricky to judge without a professional eye. We’re confident your fitter will be pleased with the quality, but do let us know if you have any questions once it’s been appraised.

Appreciate you choosing us, and we’re here if you need anything else!

KInd Regards Angie

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