Fix auto have a wattsapp service which they respond to with updates and info re car repairs- which is great- My Car was delivered to my home to save me have to return the rental car- this was though... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnFurlong House, Hambridge Road, RG14 5UT Newbury, Berkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
My car went in after being hit by someone and everyone that I dealt with from start to finish was lovely. Great job with the repair and I realised that the indicator wasn’t working and they were out f... Mehr ansehen
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I bring my large motorhome here for annual servicing, MOT and one unfortunate accident that we had. The team are professional and don't mess around with unclear language. Also if you don't need work d... Mehr ansehen
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Absolutely five star service, from dropping off the van, being greeted by a friendly gent (Ivan) who even offered to arrange a life to the hire car company. The service and quality delivered was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fix Auto UK - Fix Auto Newbury
Vom Unternehmen geschrieben
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Vom Unternehmen geschrieben
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktinformationen
Furlong House, Hambridge Road, RG14 5UT, Newbury, Berkshire, Vereinigtes Königreich
- 01635 898330
4.8
Hervorragend
576 Bewertungen
Bittet Kunden um Bewertungen
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I had a truly awful experience with Fix Auto - AVOID!!!
I had a truly awful experience with this company from start to finish, and wanted to warn others (especially female drivers) who may be considering using this company.
I booked my vehicle in to have a series of small scratches fixed, (£700 plus VAT), and was given a hire car that didn’t start properly and had clearly seen better days.
My car was left with them for nine days, and when I told them I needed to collect it for it’s MOT they fobbed me off again and again, saying it would be ready later. I must have called them five times asking.
When I was finally allowed to collect it on the morning of my MOT, it was clear the work had not been carried out properly. They had missed several scratches and small chips of missing paintwork on either side of the vehicle, and when I pointed these out to Fraser, one of the business partners, he was extremely rude.
He went on to tell me it was an old car and that he’s done me a favour by repairing things I hadn’t asked for (it’s my pride and joy, and when bought was the top of the range Saab convertible, and has been very well looked after my my local Saab garage). He started raising his voice, huffing and puffing, and my son in law had to ask him to calm down. The front bumper hadn’t been re-attached properly, leaving a gap on one side, and the water jets hadn’t been removed. to carry out the re-spray, so the paint will flake off in a few years.
It is safe to say I would not recommend this company to anyone, but especially female drivers. His manner was appalling, and when Fraser’s business partner came out to take a look, he did have to apologise on his partner’s behalf for the way I’d been spoken to.
Please take your vehicle elsewhere, would
be my recommendation.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Fix Auto UK - Fix Auto Newbury
We're very sorry to read this review and disappointed by the accusations made, which we strongly dispute.
The reviewer did not request a hire car as part of the estimate, yet we still provided one as a goodwill gesture — one of our own personal vehicles — to support her while her car was off the road.
The claims made by the reviewer are inaccurate and do not reflect the work carried out or the service provided. We pride ourselves on honesty, professionalism, and going above and beyond for our customers — which is reflected in our many other reviews.
We would encourage the reviewer to contact us directly to resolve any concerns, rather than make public statements which are misleading and damaging.
Frazer
Great work
Great work. Will use again. Tad hard to get on the phone at times but still 5*
9. Juli 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Andy,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.
Your feedback means a lot to us, we will pass your comments regarding phone issues on.
Best regards,
Fix Auto Newbury
Good overall experience
Good overall experience and very pleased with the finished work.
8. Juli 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Brian,
Thank you so much for your 5-star review! We are pleased to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Roland,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our service.
Your feedback means a lot to us, and we look forward to assisting you with any future needs.
Best regards,
Fix Auto Newbury
I was fully informed of the repair…
I was fully informed of the repair schedule. The staff were courteous and attentive at all times.
30. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Kevin,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Clive,
Thank you so much for your 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
I came in for air con change and the…
I came in for air con change and the heavily tattooed chap who did the change was a great guy, super friendly and we were cracking jokes the whole way through. Thank you for such a swift turnaround and for making the visit a pleasure. I will be back!
23. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Anthony,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you had a great experience while having your air con recharged.
We will ensure your comments are passed back to the relevant department.
Your feedback means a lot to us, and we look forward to assisting you with any future needs.
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Julie,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
The best repair company around
The best repair company around, sadly they have seen my car 3 times! But each time has been great, even did a few bits like topping up my screenwash! 10/10
10. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Ben,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
A brilliant service
A brilliant service. Excellent communications throughout the repair. Very professional service and outstanding repair.
26. Februar 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Tony,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Hi,
Thank you so much for your glowing 5-star review! We are pleased to hear that you had such a positive experience with us.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Fix Auto in Newbury is the garage I…
Fix Auto in Newbury is the garage I always use for regular maintenance or when have a problem with my cars.
The service I receive from everyone is fantastic, prompt and always being look after very well.
Excellent garage will recommend to everyone.
7. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Anastasia,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Fix Auto Newbury are a excellent garage…
Fix Auto Newbury are a excellent garage I have used them for all types of work on my cars and vans over the last 10 years fully recommend
9. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Graham,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you are pleased with our service.
Your feedback means a lot to us, we look forward to assisting you with any future needs.
Best regards,
Fix Auto Newbury
The amazing team were so good even when…
The amazing team were so good even when things went wrong they were more than happy to fix the problems
An excellent team and excellent service
Thank you all that worked on my car
6. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Rahima,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best and is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Wayne,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Excellent Paintwork job perfect match…
Excellent Paintwork job perfect match but they were very busy and took longer than estimated - however they did compensate for the delay
6. Juni 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Steve,
Thank you so much for your review! We are delighted to hear that you were pleased with our car body repair services. Ensuring your vehicle looks its best is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Great service
We take our works van there for MOT and services happy to help excellent service staff polite and now we are signed up to whats app notifications and receive a message when the vans are ready to collect
29. Mai 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Hi,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Max,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
Absolutely five star!
Absolutely five star service, from dropping off the van, being greeted by a friendly gent (Ivan) who even offered to arrange a life to the hire car company. The service and quality delivered was superb.
Even after the collection and inspection of the vehicle and finding a small dent, the team simply jumped into action to make sure everything was satisfactory.
These chaps deserve a few beers
23. Mai 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Mike,
Thank you very much for your fantastic 5-star review! We are delighted to hear that you were pleased with our service. Ensuring your vehicle looks its best and is safe is our goal.
Your feedback means a lot to us, and we look forward to assisting you with any future car body repair needs.
Best regards,
Fix Auto Newbury
Great service from start to finish
Great service from start to finish. Would definitely recommend them
15. Mai 2025
Antwort von Fix Auto UK - Fix Auto Newbury
Dear Anthony,
Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
We look forward to serving you again soon!
Best regards,
Fix Auto Newbury
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