Despite a few minor issues we are overall very pleased with Fittingly. We had an under stair storage system supplied and fitted by Fittingly a year ago and I’m very pleased with it. The design process... Mehr ansehen
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Das sagen Bewerter
bad experience with fittingly on everything after I paid the balance: 1. There is a panel gap when they delivered, which was not showing or mentioning on the design; 2. More than 7 panels delive... Mehr ansehen
Unternehmen hat geantwortet
I've had a pretty bad expereince with Fittingly so far. Very poor quality control. Backing put on the wrong side so MDF shows and draws were not drilled properly so fitter could only fit 2 out of... Mehr ansehen
Unternehmen hat geantwortet
Fittingly did a brilliant job on our media wall – clean finish, high quality, and everything supplied and installed exactly as promised. Special mention to Helen, the designer, who absolutely naile... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Completely custom-made. Surprisingly big savings. Custom fitted furniture, any size, down to the millimetre, all yours for less. Buy directly and save money. Fittingly make Fitted Bedrooms, Living Spaces and Home Office furniture come to life, all at a pocket friendly price. How? By cutting out the middleman. No more salesmen or awkward home visits. With a Fittingly Virtual Design Consultation, our friendly team will create it online with you. All from the comfort of your home. Hello to made-to-measure furniture that’s absolutely yours, made bespoke right down to the last millimetre. All endlessly customisable without the premium price tag. Everything we make at Fittingly is lovingly created in the UK. We’re so confident in our workmanship and the quality of our materials that we offer a 12-year guarantee as standard for our customers peace of mind.
Kontaktinformationen
Vereinigtes Königreich
- 01782 438049
- hello@fittingly.co.uk
- fittingly.co.uk
3.3
Akzeptabel
478 Bewertungen
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Our wardrobes were fitted yesterday by…
Our wardrobes were fitted yesterday by Phil Mabey who did an excellent job
Account No. 64658
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your feedback.
We are delighted to hear that Phil did an excellent job fitting your wardrobes. We will be sure to pass on your kind comments to him, he will be delighted to hear this.
Kinds Regards Bridget - The Fittingly Team
Absolutely beautiful finishing on our 2…
Absolutely beautiful finishing on our 2 x sharps wardrobes. Christopher Mccabe the designer & Lukasz the fitter. If your lucky to get either of these lads, then you will be very happy with your finished wardrobes.
Thank you 😊
Maria forrest. Northayrshire
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you so much for your lovely feedback, We are delighted to hear how pleased you are with the beautiful finish of your wardrobes.
It is great to know that Christopher and Lukasz delivered such a high standard of design and installation. We will be sure to pass on your kind words to them and we know they will be thrilled to hear how happy you are with the end result.
Thank you again for your feedback!
Kind Regards Bridget - The Fittingly Team
Excellent work
Mark Trick and his apprentice just fitted out our bedroom beautifully - very efficient, polite and unobtrusive - can't praise them enough!
Well done!
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you so much for your wonderful feedback! We are delighted to hear you are so pleased with your new furniture.
It is great to know that Mark made such a positive impression, efficient, polite and unobtrusive is exactly what we aim for. We will be sure to pass on your kind words to him.
We really appreciate your feedback!
Kind Regards Bridget - The Fittingly Team
Extremely Poor Service and Quality
We had a very disappointing experience with Fittingly.
Our built-in cupboard order arrived with 8 damaged panels out of approximately 50. As a result, the fitter was unable to proceed with almost any of the installation on the scheduled day, causing significant disruption and wasted time.
What has been even more frustrating is the complete lack of response and action from Fittingly since the issue was raised. Despite multiple attempts (6 separate phone call enquiries and 3 unanswered emails) to get this resolved (people I spoke to include Angie, Isaac and Laura - all useless telling me what I want to hear and never calling back despite their adamant promises), we have received no clear timeline for replacements and no effort to rearrange installation.
Weve now had a pile of chipboard in our living room for nearly a month. Really wish I have gone with the humble Ikea rather than paying for this 'premium service'.
This level of service is unacceptable. Based on our experience, we cannot recommend Fittingly.
Proceed with caution.
The below AI generated response from 'Bridget' is for show. No one called. No once cares, they are posting the responses to make you feel that our experience was exceptional.
We will be taking legal action to get our money back immediately.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share this feedback. We are truly sorry to hear about your experience and the frustration this situation has caused. We completely understand how upsetting it must be to have your home disrupted and your time wasted.
There is no excuse for the number of damaged panels delivered or for the disruption this has created in your home. We also sincerely apologise for the lack of follow-up and communication you have experienced, this is not the level of service we expect to provide and we understand how disappointing it must be to have this ongoing without clear resolution.
Your comments regarding the delays, unanswered emails and unfulfilled call-backs have been noted and will be taken very seriously. This is something we are addressing internally as a matter of urgency to ensure it does not happen again.
To resolve this as quickly as possible, a member of our team will contact you this morning to discuss the next steps, arrange replacement panels and reschedule your installation. We want to make this right for you without any further inconvenience.
We truly regret your experience and appreciate you bringing this to our attention. We are committed to resolving this for you promptly and restoring your confidence in our service.
Kind Regards Bridget - The Fittingly Team
UPDATE: - I am aware that since posting your review you were contacted and the replacement items were deliviered to you over the weekend, ready for the Installer today. Having just spoken with you personally, I am aware that work is now back underway and we are focused on getting everything completed as quickly as possible.
I also want to confirm that this is being handled with the upmost of care and we will keep in regular contact with you while the work continues.
We are doing everything we can to get this finished to the standard it should have been from the start and we do appreciate your patience while we put things right.
Kind Regards - Bridget - The Fittingly Team
Outstanding Craftsmanship and Professional Service
I recently had my home office fitted by Mark Trick, and I couldn’t be more pleased with the result. From start to finish, he showed exceptional care and attention to detail, making sure everything was done to a very high standard.
Mark was not only highly professional in his work, but also genuinely friendly and easy to deal with, which made the whole experience smooth and stress-free. He took the time to understand exactly what I wanted and delivered beyond expectations.
I would highly recommend Mark to anyone looking for quality craftsmanship and a reliable, personable service.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you so much for your fantastic feedback! We are absolutely delighted to hear how pleased you are with your new Home Office.
It is wonderful to know that Mark's craftsmanship, attention to detail and professionalism made such a positive impact and that he helped make the whole process smooth and stress-free. We will be sure to pass your kind words on to him, he will be thrilled to hear this.
Your recommendation means a great deal to us and we truly appreciate your support.
Thank you - Bridget - The Fittingly Team
Months of wasted time and money
We had our first design appointment in July 2025. Everything went smoothly until we booked and paid for our wardrobes in September 2025. From that point onwards it was a disaster. We ordered 2 fitted wardrobes with desks for our children’s bedrooms. The delivery was booked in for 9/10/25, this was delayed by a week due to a broken machine. When the fitters arrived the following week, they couldn’t complete the job as not all of the pieces had been supplied (which we were not aware of). A new delivery for the remaining pieces was booked for a few weeks later - at this point Fittingly stopped communicating with me via email and I was making daily calls to them to progress the order. Between October and January I waited in for another 3 deliveries (remaining pieces, replacement pieces that were damaged or fitted incorrectly) and on 7 additional dates for fitters. Fitters didn’t turn up or turned up too late in the day (17:30 on one occasion) to complete any work, or didn’t have the required pieces / equipment to do the job. At each stage I was phoning the office the day before and morning of the planned work to ensure it would happen and each time I was assured the job would be completed. Children’s rooms were left unsafe and couldn’t be used for a number of months. 12/2/26 I asked for a case review and am still waiting for a phone call back. The job is still not complete to a satisfactory standard but I cannot miss anymore work to wait in for fitters that may or may not turn up. Do not use this company!
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your feedback. We are very sorry to read about your experience and the disruption this has caused to you and your family, particularly as this involved your children’s bedrooms.
The delays, incomplete deliveries, missed appointments and lack of communication you have described are not the level of service we aim to provide and we fully understand how frustrating and inconvenient this must have been.
We are also very concerned to hear that your case remains unresolved and that you are still waiting for a response following your request for a review in February.
Unfortunately, we have been unable to identify your order from the details provided within your review. So that we can investigate this matter fully and take the appropriate action, could you please email us at customerservice@fittingly.co.uk with your account number, full name, postcode and contact details?
Once we receive this information, we will ensure that a member of our management team reviews your case as a priority and contacts you directly to discuss a resolution.
We sincerely apologise again for your experience and appreciate you bringing this to our attention. We look forward to resolving this for you as quickly as possible.
Kind Regards Bridget - The Fittingly Team
Poor Experience
I would not recommend this company based on my experience.
I purchased wardrobes in October, and what should have been a simple process turned into a six-month delay before completion. During that time, communication was extremely poor. I was left constantly chasing for updates, dealing with repeated broken promises, and receiving little to no proactive contact from the company.
The entire experience was frustrating and unnecessarily stressful. It got to the point where I felt like I was having to chase—and at times almost beg—for responses regarding a service I had already paid for.
While the company was very quick and efficient when it came to taking payment, that same level of urgency was completely absent when it came to delivering the service. This imbalance was particularly disappointing.
For a purchase of this scale, I expected a far higher level of professionalism, organisation, and customer care. Unfortunately, this was not delivered.
Based on my experience, I would strongly recommend going directly through Sharps to avoid the delays, lack of communication, and overall poor service I encountered.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your feedback. I am very sorry to hear about your experience and the frustration caused throughout your installation.
A six-month delay, along with poor communication and the need for you to repeatedly chase updates, is not the level of service we aim to provide. I completely understand how disappointing and stressful this must have been, especially after making such an important purchase.
We also take your comments regarding the imbalance between the efficiency of payment and the delivery of service very seriously. This is not acceptable and your feedback will be shared with the relevant teams to ensure improvements are made.
A member of our Management Team will be in touch with you within the next 24 hours to discuss your experience further and work towards a resolution.
Thank you again for bringing this to our attention and please accept our sincere apologies for the inconvenience caused.
Kind Regards Bridget - The Fittingly Team
Wardrobes
The five stars are for the wardrobes and for the fitter, Tom Graham. Tom was professional at all times. He was very polite and really considerate of me and my home and to top it all, he did a fabulous job and I would highly recommend him. Tom even cleaned all the wardrobes as unfortunately, they were delivered covered in sawdust! I will definitely use Fittingly again when I need more furniture as long as they assure me it would be delivered in a clean state and that Tom would be the fitter.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you so much for your detailed feedback. I am delighted to hear how pleased you are with your wardrobes and with the service Tom provided.
It is wonderful to know that Tom’s professionalism, politeness and consideration for your home made such a positive impression and that he went the extra mile to ensure everything was left clean and looking its best. I will be sure to pass your kind words on to him and I know he will be thrilled to hear them.
I am however, sorry to hear that the wardrobes arrived covered in sawdust and I appreciate you bringing this to our attention. We will make sure this feedback is shared with the relevant team to prevent this happening in future.
We would be more than happy to assist you again when you need more furniture and we will certainly do our best to meet your expectations.
Kind Regards Bridget - The Fittingly Team
100% on the ball
Honest and considerate
Pleasant
Easy to deal with
100% on the ball
Likeable staff
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your kind words. It is great to hear that you found the team honest, considerate and easy to deal with.
We are especially pleased that our staff made such a positive impression, being approachable, attentive and “on the ball” is exactly what we aim for.
We really appreciate your feedback and support.
Kind Regards Bridget - The Fittingly Team
Fitted wardrobes
Very pleased with our new fitted wardrobes and additional storage space. A big thumbs up to Tim Brooks who was outstanding throughout, fantastic job! Thank you😃
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you so much for your wonderful feedback! We are delighted to hear that you are very pleased with your new fitted wardrobes and the additional storage space.
Tim will be thrilled to know how much you appreciated his work and we will be sure to pass on your kind words. It is great to hear he made such a positive impression throughout the process.
Thank you again for your feedback.
Kind Regards Bridget - The Fittingly Team
Please... Consider these reviews ...go elsewhere
I've waited to write a review as how a company resolves an issue gives a much better review than something that goes smoothly from the start.
AVOID THIS COMPANY
Delays, incorrect supply of materials, lack of communication, promises not met, lack of effective initial assessment, and appalling customer service. Unsurprising I suppose because of the amount of the complaints they are dealing with.
My only hope now is to put the credit card payment in dispute and rely on the fitter to arrange to return.
Owned by Sharps so going to complain to them as well.
I wish I'd read the reviews.
If I end up with a satisfactory resolution I will return here to update. But sadly I'm not hopeful.
Please avoid the aggravation and go elsewhere.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your feedback.
We are very sorry to hear about your experience and we completely understand your frustration. This is certainly not the level of service we aim to provide and we sincerely apologise for the delays, miscommunication and inconvenience caused.
A member of our management team will contact you shortly to discuss the situation and work with you to reach a satisfactory resolution. We genuinely want to make things right and ensure your concerns are fully addressed.
Thank you for your patience and we hope to resolve this promptly.
Kind regards Bridget - The Fittingly Team
Happy with the service and excellently…
Happy with the service and excellently fitted by Toby Upton. One delay to the delivery date but fortunately we could still make it work.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your kind feedback!
We are really pleased to hear you were happy with the service and that Toby delivered an excellent installation.
We appreciate your understanding regarding the delay and are glad it didn’t cause too much disruption. Your comments mean a lot to us and we will be sure to pass your feedback on to Toby.
Thank you again for taking the time to share your experience.
Kind Regards Bridget - The Fittingly Team
Home Office
Good communication, efficient delivery, the finished product is excellent and the fitter went above and beyond on the build and finish, a true craftsman. Very happy customer and I wouldn’t hestitate to use again if required and to recommend to family and friends. Thank you to all at Fittingly.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your kind feedback. We are delighted to hear that you were pleased with the communication, delivery and the finished product.
It is especially great to know that the fitter’s work stood out to you. We are very proud of the craftsmanship and care the team brings to every installation, so your comments will mean a lot to them.
Thank you for choosing Fittingly and for recommending us to your family and friends. We are really pleased you are happy with the result and would be glad to help again in the future if you ever need us.
Kind Regards Bridget - The Fittingly Team
Excellent fitting
We had two large fitted wardrobes designed and fitted by fittingly. The process was smooth and easy and the fittingly team were helpful throughout. We did have an issue with conflicting communication from the technical team regarding when to mount our TV but this was resolved with our excellent fitter, Alan Neill. Alan was extremely professional, and fit our large wardrobes with ease, we are delighted with the final wardrobes. Thanks again
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your lovely review. We are delighted to hear that you are so pleased with your new fitted wardrobes and that the overall design and installation process felt smooth and easy.
We appreciate you highlighting the communication issue regarding the TV mounting and we are glad this was resolved during the installation. It is great to hear that Alan took such good care of the fitting and delivered a result you are happy with, we will be sure to pass along your kind words to him.
Thank you again for choosing Fittingly.
Kind Regards - Bridget - The Fittingly Team
Great experience with Fittingly
Great experience with Fittingly. The items were delivered promptly and the fitter arrived the same day.
Tom Graham did an excellent job with a really good finish. He confirmed important details like my preferred handle height and worked efficiently from morning until everything was completed on time in the evening.
Very happy with the service. Special thanks to Tom Graham!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for your wonderful feedback! We are delighted to hear you had a great experience with Fittingly and that everything, from the prompt delivery to the same-day fitting went smoothly.
It is fantastic to know that Tom Graham provided such a high standard of workmanship and took the time to confirm the important details, like your preferred handle height, to ensure the perfect finish. We will be sure to pass along your kind words to Tom and we know, he will really appreciate the recognition.
Thank you again for choosing Fittingly. We are thrilled you are happy with the result.
Kind Regards Bridget - The Fittingly Team
great fitter Shaun and sales guy Mark
The five star review is for the fitter Shaun Bagot . There was an issue but he and his fitter mate came back with good grace and resolved the issue . You never know how good a company really is until you have a problem . Fittingly were saved by Mark from Sales and Shaun the fitter as both went above and beyond .
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your feedback. While we are sorry there was an issue initially, we really appreciate your understanding and are pleased to hear that it was resolved positively.
It is great to know that Shaun handled the situation with professionalism and that Mark from our sales team was able to support and ensure everything was put right. We completely agree, how a company responds when something needs fixing really matters and we are glad our team could step up and deliver.
We will be sure to pass on your kind words to Shaun and Mark.
Thank you again for your honest review and for choosing Fittingly.
Kind Regards Bridget - The Fittingly Team
Ordered a wardrobe
Ordered a wardrobe, had to pay all costs upfront, several delays and chasing required throughout.
Installation quality was poor, work had to be redone.
Received lower offers from better companies following initial quote- my suggestion is to get various quotes and wait until they start reducing rather than cheapest initial offer ( which I got form fittingly). The wardrobe is nice now but the whole experience was not worth the money. I received some money back but still paid too much just lost ability to argue anymore.
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your feedback. We are really sorry to hear that your experience did not meet the standards we aim to deliver.
We understand how frustrating delays and the need for repeated follow-ups can be and we also regret that the initial installation did not meet expectations. While we are pleased that the wardrobe is now finished to a standard you are happy with, we are sorry that the overall process left you feeling that the experience was not worth the cost.
Your comments are important to us and will be shared with the team so we can review what happened and continue improving both our communication and installation processes.
Thank you again for your honest feedback.
Regards - Bridget - The Fittingly Team
Zero star rating
If I could give zero I would. A company that promises a lot but delivers poor quality. I am now week 5 weeks into a 3 day fitting. The quality of the products was so poor their fitter left the job. They sent a load of replacement parts three weeks later but didn’t remove all the poor quality built cabinets. They don’t want to resolve issues but instead make false promises. I have asked for full refund and removal of all their parts- my house is like a builders yard- I can’t use two rooms in my home and I haven’t heard from them- don’t use this company would be my strong advice
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
We are very sorry to read about the experience you have described and we sincerely apologise for the frustration and disruption this situation has clearly caused.
Unfortunately, we have been unable to identify your order from the details provided in the review. We would very much like to investigate this properly and work towards resolving the matter for you as quickly as possible.
Could you please email us at customerservice@fittingly.co.uk with your Order number, name and postcode? Once we receive these details, a member of our management team will contact you.
We take feedback like this very seriously and are keen to look into this further and assist you.
Kind Regards Bridget - The Fittingly Team
Appalling customer service after they’ve gotten your money
They came and drop all the materials for our wardrobe on Friday, installation was to happen the Monday after. I asked for the day off at work to be in during installation, we had to remove all our bedroom furniture to allow space for all the wood.
We are sleeping in a smaller mattress on the other bedroom full of clothes and boxes everywhere.
Monday came, no one came for the installation or even bothered to call us to let us know “they had issues with the installer”
They mentioned they were going to give us a call back with an update and that didnt happen either.
I called this morning, waiting 10min on the phone queue (eventhough I was the first one on the queue) to hear that my new installation date is in 10 DAYS!! Which is unacceptable and an inconvenience for our family. Not acceptable and awaiting for another call from Michelle this morning.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
We are so sorry to read about your experience and the disruption this situation has caused for you and your family. We completely understand how frustrating and inconvenient it must be to prepare your home for installation, take time off work and then not have the installation take place as scheduled. We also appreciate that waiting for updates and not receiving a promised call back would only add to that frustration.
We would very much like to look into this for you and help resolve the situation as quickly as possible. Unfortunately, based on the details provided in the review, we are currently unable to identify your order within our system.
Could you please email us with a few additional details so we can locate your account? If possible, please include your order number, postcode and contact details and a member of our management team will review the situation and contact you today.
Please send the information to customerservice@fittingly.co.uk and we will prioritise your case.
Thank you for bringing this to our attention and we hope to speak with you soon.
Kind Regards Bridget - The Fittingly Team
From skepticism to 5 stars - all thanks to the Sharps fitter.
Like many others, we were initially very nervous about Fittingly. The communication was poor, and being asked to pay the full balance upfront felt like a huge red flag—so much so that we paid by credit card just for the protection, as I was convinced that the company would go out of business with all the poor reviews. However, our perspective completely shifted once the project began.
The delivery (via Sharps vans) was prompt and organised . But the real star of the show was the sharps fitter, Dustin Walker. He arrived the next day and was incredibly methodical, immediately identifying and ordering a few missing or damaged parts. He worked long, hard days for five days straight to ensure everything was perfect for us. The finished result in our two bedrooms and hallway is stunning, but we truly believe this 5-star outcome is down to Dustin’s elite skill and professionalism. If you get Dustin, you’re in great hands!"
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fittingly
Thank you for taking the time to share your detailed feedback. We really appreciate your honesty and are pleased to hear that your experience improved once the project got underway.
We are glad the delivery process went smoothly and that everything arrived promptly and in an organised manner. Most importantly, it is fantastic to hear how impressed you were with Dustin. His professionalism, attention to detail and dedication to getting everything right for our Customers are qualities we value highly and we will be sure to pass on your kind comments to him. It is great to know that his hard work over those five days resulted in a finish you are so happy with across your bedrooms and hallway.
We also take your comments about communication and payment concerns seriously. Customer feedback like yours helps us identify where we can continue to improve the experience from the very beginning of the process.
Kind Regards - Bridget - The Sharps Furniture Group
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