I am a retired combat vet that has gain a lot of weight. I have been trying to get my elliptical fixed for a whole year. After contacting Fitness Parts warehouse, They was able to get the part out to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I want to thank Chris for personally taking his time to identify the actual part that I needed refund me for the wrong part that I ordered and solve my problem. I truly appreciate you going out of... Mehr ansehen
It’s good that they’re likely the only game in town! Not only do they overcharge on parts, the calls are ridiculously expensive. And, on top of that, their billing is NOT forthright and once you have... Mehr ansehen
Unternehmen hat geantwortet
When ordering a part online, my order wouldn’t go through after several attempts. Called them directly and spoke with a friendly customer service representative. He looked into it, solved the problem... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Based in York, Pennsylvania, Fitness Parts Warehouse is a family-owned and operated business dedicated to supporting your fitness journey. We have access to the entire catalog of available parts from Icon Fitness, which includes top brands like NordicTrack, ProForm, Weider, and many more. Our knowledgeable team understands the ins and outs of exercise equipment. If you're unsure about the part you need or how to get your gear running smoothly again, don't hesitate to reach out. We're experts in identifying the exact piece you need to fix your equipment. If something on your exercise machine breaks or wears out, chances are we have the replacement part you need. Let us help you stay on track with your workouts. With our extensive catalog and expert guidance, you'll be back in action in no time!
Kontaktinformationen
2536 Eastern Blvd, Suite 420, 17402, York, Vereinigte Staaten
- 717.303.3679
- info@fitnesspartswarehouse.com
- fitnesspartswarehouse.com
4.2
Gut
221 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poor Service
I ordered a part on 12/17. I received an automated email on 12/22. I have not received the part yet or any update.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
We do apologize for the delay. Your order is in pick and will ship shortly we will send tracking once generated. I have issued a 10% refund for the inconvenience
Thanks! Saved $$
Part was a perfect fit...was able to save a lot of money by not paying for a service call. Thank you.
26. Dezember 2025
Seems to have a good stock of parts for older equipment.
We have a old Nordictrack 1300 and somewhat worried Fitness Parts Warehouse wouldn't have the part, but glad they proved me wrong. Fairly fast shipping as well.
26. Dezember 2025
had the part and delivered the part in…
had the part and delivered the part in a timely fashion. customer facing support for order updates seemed to be practically non existent.
26. Dezember 2025
Antwort von Fitness Parts Warehouse
We apologize you didn't receive updates. We have been seeing them go into customers spam folder.
We are working on a solution
Waiting on backordered parts…
I'm still waiting on backordered parts to be shipped, so it's too soon to intelligently rate this company. Coimmunication and customer service attitude has been great so far!
25. Dezember 2025
Bewertung ohne vorherige Einladung
Empty warehouse?
Order placed Dec 6. Now Dec 24 and still waiting. Parts have not shipped yet. Very unhappy with service from this company.
24. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
Hello,
Looks like this was shipped out on December 23rd. We greatly apologize for the delay caused by supplier delays. Set to be delivered on Monday 29th
Walking belt fit and worked perfectly
Walking belt fit and worked perfectly. Good communication. Fast shipping. Thank you.
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
Hello,
We appologize theat the pedal was sent without the strap. A replacment shipment has been ordered and sent. Tracking is not showwing correctly thus we have contacted the shipper.
Appologies for the inconvience
The ability to identify the correct…
The ability to identify the correct part for my machine the first time.
25. Oktober 2025
I was shipped the wrong part
I was shipped the wrong part, based on my initial search using the iFit NTL number. Initially, I complained that there wasn't a picture attached to compare to what part I had. In the end, the correct part was out of stock, and I had to return the incorrect part. I found the correct part on Amazon for $100 less, and it was shipped the same day. Lesson learned? It's better to go with Amazon, as returns are easier when a mistake is made, and you don't have to pay to return it or incur a restock fee.
18. Oktober 2025
Antwort von Fitness Parts Warehouse
Hello Bruce,
We can understand your frustration on us not having every picture avaiable. We use model number search to take you to your correct unit with all avaiable parts. From your email with your model number we sent the below responce. Please make sure to use your full model number including the version number after the decimal.
We found an order for a controller part number 391855. The model number NTL17122.18 uses controller part number 406697 (Updated to 1000438).
Unfortunately with the given information the wrong part was ordered.
Product that I needed came 2 days…
Product that I needed came 2 days earlier than expected and worked just as expected.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Fitness Parts Warehouse
We do greatly appologize for the delay on this order. We had to source it from the manfuacturer directly. We are working on stocking more and more to make things faster
Part is exactly what we needed!
25. Oktober 2025
Customer service 100%..Right parts the first time.
What I liked most was the quick response to customer service on the correct parts for my Norditrac Elliptical. Other places threw the wrong part numbers and it wasted time for me getting my machine up and running. Now shipping charges high for the weight of the shipment and it was sent in two parts, but still in the end a great experience. Will purchase from again.
25. Oktober 2025
Bewertung ohne vorherige Einladung
The fact Fitness Parts Warehouse even…
The fact Fitness Parts Warehouse even had the part for my favorite old strider/elliptical was a surprise.
25. Oktober 2025
I originally ordered the wrong…
I originally ordered the wrong part,customer service took care of it and I received the correct part right away....No Headache....thank you
18. Oktober 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.