What a great online service. Product was exactly as described and is perfect for what I wanted. It arrived with 48 hours of being ordered and in perfect condition. Would definitely buy other products... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent product! Looked everywhere for a reasonably priced, sturdy, hardwearing bath caddy shelf. Found the beautiful stone one, and with the built in ipad/phone stand is great. The extra wide width... Mehr ansehen
Delivery was really prompt and the item is just what I wanted and exceeded my expectations. It is beautiful designed and made. Thank you so much.
Had an excellent customer service experience with Harris from Fino. He was professional, helpful, and attentive throughout. Gave us valuable advice on some of the items we purchased and went the extra... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Fino Stone is a brand providing premium quality stone baths, basins & accesories.
Kontaktinformationen
Unit 67, Goyt Mill, Upper Hibbert lane, SK6 7HX, Marple, Vereinigtes Königreich
- 01614845557
- info@finostone.com
- finostone.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
What a great online service
What a great online service. Product was exactly as described and is perfect for what I wanted. It arrived with 48 hours of being ordered and in perfect condition. Would definitely buy other products from this store as really robust and great quality👍
Very fast delivery and the product is…
Very fast delivery and the product is super good. The sink was packed very good and it arrived to us on time to install it.
Delivery was really prompt and the item…
Delivery was really prompt and the item is just what I wanted and exceeded my expectations. It is beautiful designed and made. Thank you so much.
Stunning quality product
Stunning quality product, delivery was amazing
Easy to order items
Easy to order items, speedy delivery and no fuss. Item was exactly what we expected and very good quality
Lovely bathroom seat that looks great
Lovely bathroom seat that looks great, speedy delivery too.
Great service
Fast secure delivery. Extremely happy with product!
Excellent customer service from Kim and…
Excellent customer service from Kim and an issue with online pricing was sorted promptly; the sale price online increased when item was moved in to cart- and the partial refund to correct this was completed within days. The white Matt fino stone stool I ordered is perfect/ excellent quality and was packaged very well- would definitely use this company again.
I ordered a stone shower seat
I ordered a stone shower seat, which I love, it arrived the very next day after ordering, fantastic service and love the seat I sent for another one, again came the very next day, 10/10, thank you for your brilliant service!
A very well made stone shower seat
A very well made stone shower seat, ordered at lunchtime delivered the next day, well packed against any damage etc. And at a great price : )
Beautiful Product / excellent customer service
Purchased a bathroom shelf that unfortunately got damaged in transit. On contacting customer service the problem was immediately rectified and a new shelf was sent and delivered the next day. Excellent and timely communication / service. Thank you
Ordered the bathroom seat
Ordered the bathroom seat, absolutely beautiful great quality, great price and quick delivery
Very pleased with shelf I purchased
Very pleased with shelf I purchased. Easy to put up and it looks great in my wet room. My only gripe is I wish it was slightly deeper as I would buy another one to stack loo rolls on it. Delivery was prompt and the item was well packaged.
There were some problems with my order…
There were some problems with my order on delivery and the product was replaced without question. Excellent service, thank you.
Great service and excellent product
Great service and excellent product. Very practical bathroom stool/shower seat.
Superb packaging and expedient delivery.
Don’t recommend
I have ordered a basin from fino stone. The basin has came faulty and the fault is not visible unless it was already installed. There is no cracks but the basin is seeping water through the joints of the under panel. This has been fitted into a brand new bathroom costing £12,000
I have supplied the video evidence to which I was met with “looks like a plumbing issue” I explained it was not.
I have tried to call the manger to resolve this he has been “out of office” or “unavailable”
I have requested that they cover the cost of re-fitting the sink due to the fact there has been no viable damage that could have been picked up on before the sink was fitted. They have refused and they said they will not cover this. They also have taken two weeks to respond properly and said they will however send out a new basin but again I have not pay for cost of fitting due to their error.
I do not recommend this company and I will be recovering my losses via a small claims court out of principle.
Update- I am waiting on a refund from this company.
I have had to unfortunately involve trading standards. The manager of fino stone had given me a choice to remove this review and a replacement sink will be given out and I will receive £80 towards the cost of the plumber and do not proceed with legal action
Or I do not agree to his terms he will not be sending out a replacement nor will he be refunding me £80 towards plumbers costs.
I do not wish to deal in business with a company who operates in this way. I have opted for a refund and my rights as a customer for my review to stay and legal action to claim back losses.
This whole experience has wasted my time, money and left me without a working bathroom sink until my new one arrives.

Antwort von Fino Stone
Cadiz Basin
I ordered three of the Cadiz stone basins. Prior to placing the order I phoned the company to double check if the stone basins had a ‘white plug’ which was shown on the website, and they did. All were packed really well & arrived within a couple of days. But, on opening I noticed there were no plugs. I emailed the company and had a quick response to inform that the plugs would arrive as a separate delivery. Which they did a few days later. The basins are beautiful. Great service from Finostone.
I like the product.
Arrived on time, well packaged, works as described. All good.
Great website fast delivery kept you…
Great website fast delivery kept you informed of delivery not use bath yet as not having a complete refurbish bathroom so still in box for next couple of months but fast free delivery and friendly delivery men
Beautiful good quality bath stone and…
Beautiful good quality bath stone and arrived within a few days of ordering. Excellent service.
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