I would recommend Fella Health to anyone. They have been so caring, helpful and understanding to all I've been going through in my weight loss journey. I've had ups and downs but they have always been... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
No customer support response to resolve issues. My portal is stuck in enrollment. It keeps saying its under clinician review and the the next day or once refreshed it no longer is in review. No... Mehr ansehen
Unternehmen hat geantwortet
Good prompt support from the team at Fella via E mail as part of the journey . The process is efficient and as you close out one batch of medication the next is on its way . Most importantly Regardin... Mehr ansehen
Unternehmen hat geantwortet
Fella is truly a diamond in the rough. They’ve been available to me every step of the way and have addressed any concerns promptly, no matter the odd hours I keep. You can reach them via DM, text, or... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Fella Health
Vom Unternehmen geschrieben
At Fella Health, we're transforming weight management for bigger guys through GLP-1 treatments and personalized support that fits into busy lifestyles. Our mission is to help time-crunched men achieve real, lasting results with medications and comprehensive coaching.
We understand men's unique weight loss challenges. Our board-certified clinicians create personalized treatment plans based on your body, schedule, and goals. With Fella Health, you receive more than just medication - you get a complete weight loss program supported by:
- Board-certified clinicians specializing in men's weight management
- Free 1:1 health coaching with video sessions every 2 weeks
- Comprehensive health assessments and included lab work (if needed)
- Medication delivery with uninterrupted supply
- Money-back guarantee
Our approach combines GLP-1 medications with personalized coaching to help you build sustainable habits that fit your busy schedule.
Join the growing community of men who've found their solution with Fella Health. Whether you're looking to boost energy, gain confidence, or achieve lasting weight loss, our expert team provides the medication, coaching, and support you need to succeed.
Kontaktinformationen
5900 Balcones Drive, STE 100, 78731, Austin, Vereinigte Staaten
- +14156495531
- hello@fellahealth.com
- fellahealth.com
Effective weight loss for bigger guys
4.5
Hervorragend
1319 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Fella Health
Hi Magnes,
We're really pleased you've found everything so straightforward with us. Transparent pricing and good customer relations are things we care a lot about, so it's great to hear we're getting that right.
Thanks for sharing this!
Fella Health Team
Antwort von Fella Health
Hi Lorenzo,
Thank you! We're really pleased you found the qualification process straightforward and that you're happy with the product.
We appreciate you taking the time to share this.
Fella Health Team
No customer support response to resolve…
No customer support response to resolve issues.
My portal is stuck in enrollment. It keeps saying its under clinician review and the the next day or once refreshed it no longer is in review. No prompts for more information needed, etc. I have sent 2 messages on website with no response.
Support reached out and resolved my problem!
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
We're really sorry this has been your experience, Morgan. We understand how frustrating it is when support concerns aren't being addressed properly. Someone from our escalations team will be reaching out personally to look into this with you. Thank you Fella Health Team
Antwort von Fella Health
Hi Jeff,
Congratulations on losing 75lbs! That's an incredible achievement and we're really pleased to hear things have worked so well for you.
Thanks for highlighting our communication too, that means a lot to us.
Fella Health Team
Exception service
13. März 2026
Antwort von Fella Health
Hi Levell,
Thank you! We're delighted you've had such a positive experience with us.
We appreciate you taking the time to share this.
Fella Health Team
Antwort von Fella Health
Hi Behlol,
Thank you! We're really pleased you've found our team so helpful and that deliveries have been consistently smooth for you.
We appreciate you taking the time to share this.
Fella Health Team
Service is fantastic!
26. Mai 2026
Antwort von Fella Health
Hi Wade,
Thank you! We're delighted you've had such a fantastic experience with us.
We really appreciate you taking the time to share this.
Fella Health Team
I used the trust pilot for a review
I used the trust pilot for a review. It was easy to use. Fella health has been simple to use and I’ve have no problems. I have lost over 40 pounds in less than 6 months.
29. Mai 2026
Antwort von Fella Health
Hi Craig,
Congratulations on losing over 40 pounds in less than 6 months! That's fantastic progress.
We're really glad you've found everything simple to use and that it's all been running smoothly for you. Thanks for sharing your experience here.
Fella Health Team
Game Changer ...!!
Good prompt support from the team at Fella via E mail as part of the journey . The process is efficient and as you close out one batch of medication the next is on its way . Most importantly Regarding the medication .....It work.!!....which is the whole point .....It's a A game changer .....!!
29. Mai 2026
Antwort von Fella Health
Hi Peter,
Hearing that it's been a game changer for you is exactly what we hope for. We're really pleased the email support has been there when you needed it and that the medication flow works seamlessly for you.
Thanks for sharing this, it means a lot to us.
Fella Health Team
Antwort von Fella Health
Hi there,
Thank you! We're really pleased you've found our support staff so communicative and helpful.
We appreciate you taking the time to share this.
Fella Health Team
Antwort von Fella Health
Hi Janet,
Thank you! We're really pleased you've had such a positive experience with our service.
We appreciate you taking the time to share this.
Fella Health Team
I’ve had a life altering experience and…
I’ve had a life altering experience and feel better now than I did in my 20s at 50. Customer service response is A+!
29. Dezember 2025
Antwort von Fella Health
Hi Michael,
What an incredible thing to share with us. Feeling better at 50 than you did in your 20s is truly amazing, and we're so glad we could be part of that journey.
Thank you for the kind words about our customer service team too!
Fella Health Team
The medication works well and the…
The medication works well and the process or ordering and getting refills is seamless.
17. Mai 2026
Antwort von Fella Health
Hi Thomas,
We're really pleased to hear the medication is working well for you and that our ordering process has been so seamless. Making refills straightforward is something we work hard on.
Thanks for sharing this!
Fella Health Team
Shocking service
Shocking service, when emailing for refund they constantly claim they cannot find your details. Completely untrustworthy outfit. Be careful as they also trade as Bolt.
17. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
We're really sorry to hear about the issues with finding your details when you've requested a refund, Adam. That's completely unacceptable and we understand how frustrating and untrustworthy that must feel. Someone from our escalations team will be reaching out personally to locate your account and sort this out. Thank you for bringing this to our attention.
Fella Health Team
Fella Health GLP-1 Program
I have been on the GLP-1 program for over a year now. I have lost 75 pounds and I’m currently on the maintenance program. So being in the Fella Health program has been great for me.
14. Mai 2026
Antwort von Fella Health
Hi Kent,
Congratulations on losing 75 pounds and reaching the maintenance stage. What an incredible achievement over the past year!
We're really glad the program has worked so well for you and that you're now maintaining your progress.
Fella Health Team
Antwort von Fella Health
Hi Garrett,
We're really glad to hear it's working great for you! We appreciate the feedback about pricing too.
Thanks for taking the time to share this.
Fella Health Team
Antwort von Fella Health
Hi there,
We're really pleased to hear you've had such a smooth experience with us and that our pricing works well for you.
Thanks for taking the time to share this!
Fella Health Team
Terrible customer service - AI responses only
Update: Since leaving my initial review I was contacted within 12 hours by the escalations lead (a human) and the issue was resolved immediately. I'm obviously glad this was done but at the same time it is quite frustrating to know this could have been resolved by a human so quickly after such a drawn out back and forth with AI. Based on the remedy offered, I've updated my review from 1 star to 3.
I placed multiple orders with Fella Health for weight loss medication which were delivered fine and the price was reasonable. However on my third delivery it was delivered to another address which clearly isn't mine (the proof of delivery shows it being delivered in a block of flats and I live in a house and there are no flats in close proximity). I understand this is Royal Mail's error but my contract is with Fella Health to resolve this dispute.
I contacted Fella Health as soon as it was marked delivered to explain this and after 2 weeks I received no response (I'd now ran out of medication). I contacted their WhatsApp number who provided an AI responses and told me to reach out to another Email address (not the one listed on their website) and I received an AI response from this email address telling me they will investigate this immediately. After a few more days they requested I provide a picture of my front door which I did and I heard nothing back and insisted to me and investigation was ongoing. A week later, my subscription renewed and they charged me a further £260. The AI then emailed me again asking me to confirm if I've received my order from the previous month's and whether I took the last dose. Obviously I haven't as it wasnt delivered. I've requested multiple times to be phoned to resolve this and have now sent and received over 20 emails on this issue but as far as I can tell, there is no option to ever speak to a human if your order is wrong. This is infuriating and in addition each of the email responses is signed off with a name to indicate that you're speaking to a human which is obviously not the case.
Based on my experience of their customer service, I would strongly advise not using Fella Health if you value the ability to resolve a dispute as they are incapable of doing it.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Fella Health
Hi Ciaran,
We're really sorry it's reached this point. A misdelivery puts a clock on everything that follows, and the way this has played out since hasn't matched the urgency the situation needed.
Courier investigations do have their own process and timeframe, but how you're looked after in the meantime is firmly on us. A second charge landing while an active dispute is still open is the part that worries us most.
Someone from our escalations team will be reaching out to you personally to take this on and get it properly resolved.
Great service so far.
12. Mai 2026
Antwort von Fella Health
Hi Ellis,
Thanks for this! We're really pleased you're happy with the service and hope everything continues to go well for you.
Fella Health Team
Good customer service
Good customer service, clear and concise instructions and quick timelines.
12. Mai 2026
Antwort von Fella Health
Thanks SN! We're really pleased to hear you've found our customer service helpful and that our instructions have been clear throughout.
It's great to know the quick timelines worked well for you too.
Fella Health Team
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