I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I ha... Mehr ansehen
Unternehmen hat geantwortet
The staff at the Reigate branch today went out of their way to find me exactly the product I was looking for, making two trips to the stock room just to find the jacket I wanted but with my preferred... Mehr ansehen
Unternehmen hat geantwortet
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
20/22 High Street, RH2 9AY, Reigate, Surrey, Vereinigtes Königreich
- 01737 243103
4.7
Hervorragend
86 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I’m not sure what I’m reviewing as I…
I’m not sure what I’m reviewing as I already reviewed my cardigan that I ordered via the shop and got it the next day which was fab
29. Mai 2026
Antwort von FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I have always had good experience with…
I have always had good experience with Fatface both on line shopping and in store. Their clothing is well made with good comfortable fit true to size and generally on the comfortable side of fit. I have had occasion to return an on line purchase and have always found them helpful and honest dealing. I recommend this brand.
5. März 2026
Antwort von FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Easy to use website
Easy to use website, quick delivery to a local store.
Good communication throughout process.
Friendly staff when I went to collect items
8. Januar 2026
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great staff, good prices
Great staff, always so helpful and nothing is too much trouble
5. Januar 2026
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Product bought in sale
Product bought in sale. Order process easy, delivery to local shop reasonably prompt. Product in good order and an attractive style.
2. Januar 2026
Antwort von FatFace - REIGATE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Great shopping experience
On line ordering easy as is returns process. Shop experience in Reigate always great, excellent customer service from knowledgeable staff.
6. Januar 2026
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Item arrived on time for collection.
T shirt looks good quality. Happy with the purchase.
20. Dezember 2025
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service just works
Order placed on line for delivery into my local branch - worked perfectly. Very happy with the item ordered, excellent quality and well priced.
15. November 2025
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Went to the Reigate Store and was…
Went to the Reigate Store and was helped by Robert the manager there who was so helpful with my gift receipt exchange!
Great service! Will definitely go back!
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My order has not been delivered
24. Oktober 2025
Antwort von FatFace - REIGATE 2
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Easy to order, and order was on time.
Easy to order, and received my order quickly, staff were very helpful in the Reigate store.
18. August 2025
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy return and exchange!
Easy return and exchange!!
Friendly and informative service. Fast delivery.
1. Juni 2025
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely dress.
Lovely dress.
Size just perfect, not too voluminous and the colour is lovely, more coral than orange.
Collected from store.
Glad they are doing click and collect again.
3. Mai 2025
Antwort von FatFace - REIGATE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order on line and get delivered…
Easy to order on line and get delivered to store. Good quality product
19. Dezember 2024
Antwort von FatFace - REIGATE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
order to store service is a…
Your order to store service is a shambles. 3rd time I have used it and problem every time with delays and misinformation. Will not use this service again.
2. November 2024
Antwort von FatFace - REIGATE 2
Hello Lisa
Thank you for taking the time to leave your review.
This doesn't sound right, and not the experience we want our customers to receive. Please email fatfacereviews@mail.fatface.com for help.
Thank you, LE
Excellent service from start to finish
Excellent service from start to finish. Easy to order, delivered to local store and a beautifully made product. I will be shopping at Fatface again.
22. August 2024
Antwort von FatFace - REIGATE 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.