Quality clothing, lots of cotton and natural fabrics in lovely colours and prints, washes well and usually lasts for years . Online ordering quick and easy, kept informed. Refunds and returns quick by... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Goods as described,good quality as usual, only complaint was the delay in delivery as the parcel seemed to spend a long time at the delivery companies despatch warehouse.
Unternehmen hat geantwortet
The Odette Denim Dress size 6 was ordered online and delivery was speedy. The dress was lovely but, unfortunately, far too big at the top. Return process and refund by the local Fat Face store excell... Mehr ansehen
Unternehmen hat geantwortet
The easy on-line order I collected from the well presented Petersfield shop having been well informed of its progress on-line. The sizing suits me very well and I found other items in my size 14. Oth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
15/17 The Square, GU32 3HP, Petersfield, Hampshire, Vereinigtes Königreich
- 01730 267589
4.7
Hervorragend
84 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Online is excellent service
Online is excellent service. Easy to return items online or at the store with no charge. Store were excellent and very helpful. Such an easy company to deal with. Generally good quality stuff too and sale is genuine and excellent.
1. Januar 2024
Antwort von FatFace - PETERSFIELD
Hello Mitch
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My visit was a very nice experience
My visit was a very nice experience, super helpful staff, nice branch and cosy and welcoming.
5. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - PETERSFIELD
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a good experience in our Petersfield store. I will be sure to pass on your comments to the team.
All the best, MM
FatFace offer such a smooth customer experience
FatFace offer such a smooth customer experience from friendly service to high quality clothes. I also love how the products are ethically sourced and made. I am proud to be a loyal FatFace customer!
31. Oktober 2023
Antwort von FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Kind and helpful sales staff.
The young ladies in the shop were friendly and very helpful in helping me to find what I needed.
3. November 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - PETERSFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love their products
Love their products, their shops, their friendly helpful always happy staff, and the gorgeous fabrics.
17. September 2023
Antwort von FatFace - PETERSFIELD
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Understanding and friendly staff
Understanding and friendly staff, item required refund as to large, quick refund arranged.
If all stores had this policy and a similar standard of staff.
Will shop again.
25. August 2023
Antwort von FatFace - PETERSFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service and lovely shop/staff
The store always looks welcoming and easy to find and see garments. Very friendly staff. I bought 2 dresses recently but had to return one, which my husband did for me, whilst collecting something I'd ordered for him to go to the store. All easy and no fuss.
23. August 2023
Antwort von FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Just returned an item
Just returned an item. But ended up buying something anyway!!
Staff always friendly and helpful.
7. August 2023
Antwort von FatFace - PETERSFIELD
Thank you so much for your lovely words. We are super thrilled to hear of your positive shopping experience with us and we look forward to welcoming you back soon! - RS
Great clothes…
Bought a lot of clothes from Fatface and always good quality. If you like casual clothes this is the place to go.
16. Juli 2023
Antwort von FatFace - PETERSFIELD
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them. Take care, KS
Great service and good products
15. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - PETERSFIELD
Hi Rita
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A pleasure to shop here
One of the few decent high street shops left in my opinion. Stock always up to date, staff helpful and friendly. Store is well laid out, tidy and clean.
29. Juni 2023
Antwort von FatFace - PETERSFIELD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Easy ordering and pick up
Easy ordering and pick up - good priced sale item and service from Fat Face again. Friendly, helpful staff in the store 👍🏻
4. Mai 2023
Antwort von FatFace - PETERSFIELD
Hi Rad
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - PETERSFIELD
Hi Lesley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - PETERSFIELD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Had to travel from Waterlooville to…
Had to travel from Waterlooville to Petersfield to pick up a parcel as that is the nearest store to my home. (Gunwharf being an outlet). Ordered two sizes as was unsure but the assistant in the store was very efficient being quick to serve me & refunded me straight away for the item not required. I purchased a lovely blouse of good quality & detail. Good buy as it was reduced to half price & also had 15% off. Worth the journey.
17. April 2023
Antwort von FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! BP
Excellent customer service when…
Excellent customer service when returning an item paid for via PayPal. The assistant repackaged the item and no postal charge
2. April 2023
Antwort von FatFace - PETERSFIELD
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Very polite and cheerful staff
26. März 2023
Antwort von FatFace - PETERSFIELD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Straight forward ordering and super…
Straight forward ordering and super fast return system.
18. März 2023
Antwort von FatFace - PETERSFIELD
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a lovely Afternoon!
EP
Great service
Great service, very pleasant staff even though the store was very busy. Last minute Christmas gift 👍 on line always good too
21. Dezember 2022
Antwort von FatFace - PETERSFIELD
Hi Glenda thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service and very patient with…
Excellent service and very patient with a forgetful customer 😊
24. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - PETERSFIELD
Hi Kay,
Thank you so much for this review and sharing your most recent shopping experience. We really appreciate your feedback and will ensure that it is passed on to the Petersfield team. Many thanks, SC
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.