Service at my local fat face is very good. Personal & helpful. Not too in your face just balanced with clear care exercised. Staff are friendly good with my dog when I take her and always take time to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... Mehr ansehen
Unternehmen hat geantwortet
Free collection from named store as my order was below the threshold for free home delivery and the items I ordered were at very good sale prices. Didn’t receive my normal email notification of the sa... Mehr ansehen
Unternehmen hat geantwortet
Pleasant and attractive store interior. Attentive service from each of the two assistants - which is a 'must' in my estimation, as a potential customer. Quality clothing but esp. sock sizeing! There's... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, Vereinigtes Königreich
- 01543 264059
4.8
Hervorragend
202 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great style, great service
Had been eyeing up a this tankini and high waist bikini bottoms on line for ages so decided to order and had them delivered to my local store as I knew there was a likelihood of returning them.
They were quick finding them for me and I was able to try on. Although the style was great I’m afraid I didn’t care for the fabric ( which of course you can’t feel online!) so returned them there and then without fuss- I didn’t even need to produce the card I’d bought them on.
All in all a good experience although I didn’t buy in the end. Please produce more of these style swimsuits though- great for those with pregnancy stretch marks and/ or long in the body- but in a less shiny, more robust feeling fabric!
26. November 2023
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Happy With My Online Order Experience
Easy order process and relatively quick delivery to my local store. As always the in store staff were lovely when I went to collect my parcel. Would order online again if the item or my size was not in the store.
8. November 2023
Antwort von FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality product and excellent service
Great quality Airlie top and excellent service at the store. I popped in on the off chance that my order had been delivered, even though I'd not had an email. The guy who served me checked the system, but my order wasn't showing. So, he went to the store room to double check, and found my order. He was welcoming, efficient and wanted to help 👍🏼
11. November 2023
Antwort von FatFace - LICHFIELD
Hello Neil,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good experience.
1. November 2023
Antwort von FatFace - LICHFIELD
Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very happy with speedy delivery have…
Very happy with speedy delivery have used many times.
27. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff at Lichfield
The product I bought was the wrong size. The refund was made to me and I have now bought a larger size which is great. The staff at my Lichfield store were extremely helpful during this transaction.
30. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love the cosy feel to all the clothes
Love the cosy feel to all the clothes! I love that it's not cheap but not too expensive either! Staff are very lovely in the store, specifically one gentleman didn't get his name but he had a cool style and had worn cool earrings
27. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Antwort von FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
Emily
Quick online delivery
22. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very pleasant staff always helpful
18. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Very friendly and helpful staff
Very friendly and helpful staff at Lichfield store. Ordered using click and collect, all hassle free!
21. Oktober 2023
Antwort von FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Quick and easy
19. September 2023
Antwort von FatFace - LICHFIELD
Hello Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Brilliant
Brilliant staff at our local store - so helpful and always welcoming! Delivery was swift and the item was perfect. Just refreshing to have great service all round.
29. August 2023
Antwort von FatFace - LICHFIELD
Good Morning Emma,
Thank you for taking the time to leave us a review!
We greatly appreciate your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. We cannot wait to welcome you back!
I hope you have a great day! - JW
Great product at a great price
Great product at a great price
I was unable to initially collect my order as I had covid. I phoned the shop and the person who answered could not have been nicer or more empathetic. I was able to collect my order when feeling better and am very happy with the changing robe I ordered for my son.
28. August 2023
Antwort von FatFace - LICHFIELD
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Buying made easy.
Simple to order online and delivery to local store. Collection hassle free👍
1. September 2023
Antwort von FatFace - LICHFIELD
Hello Chris
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality of clothing is always excellent…
Quality of clothing is always excellent although sizing can be less reliable. Staff very friendly.
17. August 2023
Antwort von FatFace - LICHFIELD
Good Afternoon Joy,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased and had a friendly experience with our staff, we cannot wait to welcome you back!
Have a great day! - JW
Excellent customer service
Quick delivery and staff at the Lichfield shop are lovely and helpful. Very good customer service.
15. August 2023
Antwort von FatFace - LICHFIELD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
One of my favourite stores.
I love the quality of everything in fat face,also the style. Staff are always welcoming and helpful, one of my favourite stores.
9. August 2023
Antwort von FatFace - LICHFIELD
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Wonderful store and lovely staff
Wonderful store and lovely staff. Highly recommend.
15. August 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - LICHFIELD
Thank you so much for your lovely words. We deeply appreciate your comments and your feedback will be shared with our amazing team in store! - RS
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.