I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one i... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
Unternehmen hat geantwortet
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops i... Mehr ansehen
Unternehmen hat geantwortet
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
21 Market Place, YO62 5BJ, Helmsley, North Yorkshire, Vereinigtes Königreich
- 01439 771958
4.7
Hervorragend
63 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
In-store and On-line
I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one item bought on-line in-store, as ordered two sizes to try. Return was straightforward and easy. The on-line purchase arrived very promptly.
27. Mai 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shop and helpful staff.
5. Mai 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The Helmsley store is great!
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
9. Mai 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I visited the shop in Helmsley
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops in my size among the sale items and finished off with a full price pair of jeans. The staff was very friendly and helpful and I was very impressed by my visit.
30. April 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always pleasant and polite staff and…
Always pleasant and polite staff and very easy to either purchase or return items. Lovely shops too and good quality products
25. April 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My experience with Fatface has been…
My experience with Fatface has been fantastic. I have loved every item l bought from them and will continue to love their clothes
17. April 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a pleasure to go into Fat Face…
Always a pleasure to go into Fat Face in Helmsley where everyone is so friendly and helpful. Thank you all at Helmsley Fat Face!
4. März 2026
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
instore collection
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
5. Januar 2026
Antwort von FatFace - HELMSLEY
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Love FatFace
Love FatFace clothing and shoes, and the shops are always well laid out, with helpful friendly staff. Please never stop making Lewe Dungarees.
28. Dezember 2025
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love fatface
Love fatface, love the quality and design of their products. I always get my sleepwear here, comfortable warm and great designs.
23. Dezember 2025
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service
Online shopping and in the shop Brilliant
Service The staff in the Helmsley shop were so kind and patient . Will not hesitate to ask for help with any queries or concerns about all of there stock .
25. Oktober 2025
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The sizingI usually need standard length trousers and needed the longer option this time.
Very efficient service arrived when promised. Products great & the ladies in the shop were really helpful as usual
16. Oktober 2025
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwort von FatFace - HELMSLEY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Haven't received the item
Haven't received the item, still waiting 6 days after the collection date.
1. Mai 2025
Antwort von FatFace - HELMSLEY
Hello Karen, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Excellent customer service when…
Excellent customer service when returning a faulty garment.
23. April 2025
Antwort von FatFace - HELMSLEY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Antwort von FatFace - HELMSLEY
Hi there
Thank you for taking the time to leave your review. I am pleased to hear you had a positive Click & Collect experience, and I will be sure to pass your feedback on.
Thank you, LE
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.