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FatFace - EDINBURGH Bewertungen 171

TrustScore 4.5 von 5

4.7

69 George Street, EH2 2JG Edinburgh, Lothian, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited your store on George street in Edinburgh. One of the best I’ve seen, staff were great and friendly, the clothes were displayed brilliantly. Will definitely be back soon

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Bekleidungsgeschäft
  2. Geschäft für Modeaccessoires
  3. Herrenmodengeschäft
  4. Damenmodengeschäft

Vom Unternehmen geschrieben

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktinformationen

  • 69 George Street, EH2 2JG, Edinburgh, Lothian, Vereinigtes Königreich

  • 01312 251568

4.7

Hervorragend

TrustScore 4.5 von 5

171 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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Bewertet mit 5 von 5 Sternen

Besides the overall good quality of…

Besides the overall good quality of clothing, website is easy to use. Staff members at the Edinburgh store are welcoming, friendly, and exceptionally helpful. Overall, it’s been a wonderful experience!

9. Januar 2025
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Easy to order online.

Easy to order online.
Friendly staff in Edinburgh store

21. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

1st time Fat Face user.

Almost lost a point because there was a delay in getting my order to the shop for collection. I was kept well informed and was happy with everything else. Would happily use again. 👍

16. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

satisfied customer

Items arrived prompt, happy with quality, I'm a regular customer in store and online. One of my preferred stores to shop.

15. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Informed immediately was delay in pick…

Informed immediately was delay in pick up time. Shop assistant helpful and friendly on pick up.

14. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

We love the pajama bottoms but I’m…

We love the pajama bottoms but I’m disappointed that you no longer offer the ‘short’ length. Please reconsider and bring back that option

11. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

PJ’s for Christmas

Traditional pyjama shop for Christmas, everyone gets a pair!
Pricing good, Edinburgh shop staff helpful and pleasant as usual.
Proof will be if Santa got it right on Christmas morning!

5. Dezember 2024
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen
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Antwort von FatFace - EDINBURGH

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

One word QUALITY ….

9. September 2024
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Antwort von FatFace - EDINBURGH

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 4 von 5 Sternen

brilliant service great delivery…

brilliant service great delivery unfortunately will need to return item as its too big.

4. September 2024
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Antwort von FatFace - EDINBURGH

Hello Sylvia
Thank you for your review. I am pleased to hear that you had a positive shopping experience, but I'm sorry to hear that your ordered item was too big.
Take care, LE

Bewertet mit 5 von 5 Sternen

YesWould give you 5stars from ordering to…

Would give you 5stars from ordering to receiving and also for posting back. It was just a shame the dress I ordered was a 16 short and it came in a 16 short package but was actually a 16 regular on the label. That was the reason for it being sent back..

8. September 2024
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Antwort von FatFace - EDINBURGH

Hello Isabel
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Great price

Great price, great quality & quick service

7. September 2024
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Antwort von FatFace - EDINBURGH

Hello Tracy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

I've only recently really discovered…

I've only recently really discovered Fat face. I've always considered them too expensive, but have them a go in the sales. Great items and a good fit for me. The availability of tall sizes is a winner. will still haunt the sales and full RRP is just more than I can justify.

26. August 2024
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Antwort von FatFace - EDINBURGH

Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 4 von 5 Sternen

Good all around

Good quality items, speedy delivery and good customer service.

21. August 2024
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Antwort von FatFace - EDINBURGH

Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 3 von 5 Sternen

Very big hoodies

Unfortunately, both my husband’s size large Brooke zip through hoodie and my size medium Jen textured hoodie were huge. We normally buy these sizes from Fat Face, but sadly neither hoodies fitted on this occasion.

12. August 2024
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Antwort von FatFace - EDINBURGH

Hello Morga
Thank you for your review.

I am so sorry to hear of your recent experience with our products. I have flagged this with the appropriate department for future consideration.

EP

Bewertet mit 5 von 5 Sternen

Superstar service

Superstar service , The team here are brilliant, Fast , Friendly & Efficient !
This was our 4th pick up, So it’s great to see such high standards maintained over different dates !
Managed to get some great picks in the sale Love FatFace for great quality & Price.
Keep up the amazing customer experience, Cos you are knocking it out the park !

9. August 2024
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Antwort von FatFace - EDINBURGH

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon.

Take care. -GM

Bewertet mit 5 von 5 Sternen

Excellent customer service.

Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough and it would encourage me to use fatface a lot more. She was pleasant, charming and the transaction was a slightly difficult one she went above and beyond to complete it.

16. August 2024
Bewertung ohne vorherige Einladung
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Antwort von FatFace - EDINBURGH

Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Bewertet mit 5 von 5 Sternen

Thank you very much

Thank you very much! I received the parcel today! Everything is packed so beautifully, with love for people, the items are excellent, stylish and beautifully sewn! Thanks to your team.

1. August 2024
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Antwort von FatFace - EDINBURGH

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Bewertet mit 5 von 5 Sternen

Lovely blouse

Quick delivery. Pleased with purchase.

23. Juli 2024
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Antwort von FatFace - EDINBURGH

Good Morning
Thank you for taking the time to leave us your review.
It’s great to hear that your order arrived with you so quickly! We do hope that you are happy with your items!
Have a great day!
EP

Bewertet mit 5 von 5 Sternen

Simple process

Simple process. Lovely dress.

16. Juli 2024
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Antwort von FatFace - EDINBURGH

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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