I bought several pairs of shorts. The design, fabric and tailoring are all great quality. They will last and are much easier to iron than those awful cargo shorts. Staff at Bury St Ed really chilled... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My wife bought a top didn’t keep receipt but decided she had made a mistake went to take it back with all tags still attached and was refused exchange or refund. Showed the transaction on her banking... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service at the Bury St Edmunds store today. Shopping with a toddler is tricky but shopping with two is almost impossible so thank you for the way you interacted with them both while... Mehr ansehen
Unternehmen hat geantwortet
I can’t rate the Bury St Edmunds store FatFace staff highly enough. Always friendly and helpful at every visit, today Sarah at the store went the extra mile. I had visited looking for an Ecru denim... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
5/7 Auction Street, IP33 3FA, Bury�St�Edmunds, Suffolk, Vereinigtes Königreich
- 01284 764247
4.7
Hervorragend
180 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Shopping at Bury St Edmunds
Sales staff were really helpful and friendly. Store nicely laid out and clean, good availability of products, able to find what I wanted
12. Juni 2023
Antwort von FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great Weekend!
Take care, EP
A great store with very helpful staff
A great store with very helpful staff. I was exceptionally pleased with my purchase.
31. Mai 2023
Antwort von FatFace - BURY ST EDMUNDS
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Antwort von FatFace - BURY ST EDMUNDS
Good afternoon, Lee
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Super helpful staff
Super helpful staff, went out of their way to find the item that I was looking for.
I will go back again in a heartbeat
23. Mai 2023
Antwort von FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Antwort von FatFace - BURY ST EDMUNDS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Samuel was very helpful and friendly.
7. Mai 2023
Antwort von FatFace - BURY ST EDMUNDS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! Your feedback will be passed onto our wonderful team 🥰 - RS
Excellent service
Thank you for a great shopping experience. Fat face staff are always pleasant & helpful. I was buying some new jeans & the assistant gave me good honest advice. They went out of their way to find my size.
28. April 2023
Antwort von FatFace - BURY ST EDMUNDS
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Polite, friendly and helpful
I was treated nicely and received excellent customer service
27. April 2023
Antwort von FatFace - BURY ST EDMUNDS
Hi Christopher
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Picked up some great pieces for my son…
Picked up some great pieces for my son in the sale. Wasn’t sure about sizing so ordered a range clothes in different sizes. Ordering, delivery and return of the items that didn’t fit all went very smoothly.
1. Mai 2023
Antwort von FatFace - BURY ST EDMUNDS
Hi Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy ordering and delivery
26. April 2023
Antwort von FatFace - BURY ST EDMUNDS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Perfect t shirt for the summer
Perfect t shirt for the summer! Fun, flattering and fab fit for the female campervan enthusiast!
21. April 2023
Antwort von FatFace - BURY ST EDMUNDS
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace shirt. We hope you enjoy wearing this. Take care, KS
Antwort von FatFace - BURY ST EDMUNDS
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service.
Great service.
Comfortable Clothes that look good even after many washes.
Good value
2. April 2023
Antwort von FatFace - BURY ST EDMUNDS
Hello, thanks for taking the time to leave a 5* review. I am so pleased to read your positive feedback regarding our clothes, service, and value! We hope you continue to enjoy your shopping experience with us in the future. Have a lovely day – CD
Good service
29. März 2023
Antwort von FatFace - BURY ST EDMUNDS
Hello Robin, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Antwort von FatFace - BURY ST EDMUNDS
Good Morning
Thank you for taking the time to share your recent experience in our Bury St Edmunds store.
Please be assured that I will pass this onto the crew members involved for you.
EP
Great quality Bretons
Great quality Bretons. Well shaped neckline , beautifully finished hems and cuffs
20. März 2023
Antwort von FatFace - BURY ST EDMUNDS
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – LB
Staff very helpful and friendly.
15. März 2023
Antwort von FatFace - BURY ST EDMUNDS
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Had to contact Customer Services they…
Had to contact Customer Services they were very helpful solved my problem immediately, best Customer Service I have ever had .Keep it up this is the first time I have shopping on line very easy for a 79 year old and very happy to have got The15% off on my first purchase. I will be back.
1. März 2023
Antwort von FatFace - BURY ST EDMUNDS
Good afternoon, Monica
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Great clothes
Great clothes , sizing a bit off on occasion but overall excellent quality, staff always very helpful and no quibble returns
14. März 2023
Antwort von FatFace - BURY ST EDMUNDS
Good afternoon, Fi
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bury St. Edmunds store.
Take care, JB
Christmas gifts.
Ordering was simple.
Delivery was prompt.
Well packaged.
Notified along the delivery route and when delivery would be. All round brilliant service.
2. Januar 2023
Antwort von FatFace - BURY ST EDMUNDS
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.