Very quick & easy to order from the website. Good communication re delivery/collection. Purchased a brown spotted bikini. Looks good quality as is the case with most Fatface clothes. Item true to siz... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 11 Quakers Friars, Cabot Place, BS1 3BZ Bristol, Avon, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I went to fat face in Bristol to return a velvet jumpsuit I didn’t like. Sharon, the assistant suggested I tried the wrap over top instead in a smaller size. It fitted well and she gave me some posit... Mehr ansehen
Unternehmen hat geantwortet
Overall my experience was good. Delivery was in time. All pieces of clothing fitted well. I returned nothing. The only thing I didn't like was that my search didn't list only the items that were avail... Mehr ansehen
Unternehmen hat geantwortet
Good quality clothes and even better value in sale. Bristol cabot store were amazing - had a return, collection and exchange to do but Faye (I think!) was so friendly throughout and nothing too much t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
Unit 11 Quakers Friars, Cabot Place, BS1 3BZ, Bristol, Avon, Vereinigtes Königreich
- 01179 304778
4.5
Hervorragend
117 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Swift and Satisfactory Delivery
Swift availability of the product for collection and total satisfaction and joy with a beautiful skirt!
7. Mai 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Thank you for your 5* comments. We are thrilled to hear that you have had a positive shopping experience with us! - RS
Good quality clothes and even better…
Good quality clothes and even better value in sale. Bristol cabot store were amazing - had a return, collection and exchange to do but Faye (I think!) was so friendly throughout and nothing too much trouble. Really great shopping experience both online and in store
30. April 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service
A really good experience, kept updated on delivery progress, collected from store assistant very polite and helpful.
29. April 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Good designs and colours a little…
Good designs and colours a little expensive but good selection
21. April 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hello, Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you continue to enjoy shopping with us. Take care – KS
Great service all round
The package was delivered ontime. I collected in store. The staff was very friendly and super helpful. I definitely will use this service again.
1. April 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Thank you for your review. I am so glad to read the positive feedback regarding your experience with our click and collect service in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Very pleasant
Very pleasant, friendly member of staff made transaction at till a painless process
31. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hello Julie, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
Super slippers
Ordered my slippers and they arrived at the shop within a week. I was kept informed of the journey. I collected them from Bristol Cabots Circus and was served by a polite , charming young nan. The slippers are great, light, comfortable and warm
30. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Susanne, thank you for your kind words! We're so glad to hear that our click and collect process was nice and easy for you and that our staff there were so welcoming. We hope you enjoy your super slippers! - CD
I love the range of colours at FatFace
I love the range of colours at FatFace. So many more colour palates than most of shops. The quality of fabric is good as it the cut. The staff are pleasant and helpful without being intrusive. The changing rooms have good colour correct lighting and space.
28. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi there,
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with our product's design.
Have a lovely day!
Take care, SK
Excellent customer service
Excellent customer service. The assistant in the shop was friendly and extremely helpful in helping me find what I was looking for. She is a credit to the company.
26. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Fast delivery to store for collection
Fast delivery to store for collection. Staff friendly and helpful on collection, as always in this store.
18. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Paula
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great kids coat which my son loves to…
Great kids coat which my son loves to wear and good sale price .quality coat
9. März 2023
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bristol Cabot Circus store.
Take care, JB
I went to fat face in Bristol to return…
I went to fat face in Bristol to return a velvet jumpsuit I didn’t like. Sharon, the assistant suggested I tried the wrap over top instead in a smaller size. It fitted well and she gave me some positive and useful feedback.
I also bought a skirt and sweater because I liked her relaxed way of selling clothes.
10. Januar 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - BRISTOL CABOT CIRCUS
🙌✨🤩 our team are just the best, aren't they?
Thank you so much for your amazing comments. We are thrilled that we were able to be on hand to help! Kudos to Sharon for being 100% brilliant. This feedback will be shared with the incredible team in store. Thank you! - RS
Very helpful and obliging .
21. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Simon, Thank you for the 5* review! Have a lovely Christmas! CD
Terrible communication
I called to ask the availability of a product. Was told they had them in stock. Reserved them. Went to collect them a few days later and they were sold.
I was then told as soon as they came back in sock I could get an email or phone call. Still wondering if they'll ever call or write....
Ended up going online and ordering them to arrive even though I work 2 minutes from the store. A colossal waste of everyone's time.
10. November 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good Afternoon Chris
Thank you for your review.
I am so sorry to hear of your recent experience with us.
I can confirm that sadly this is not a service we currently offer in regards to Notification of Stock, I have passed this onto the appropriate department for future consideration.
I have flagged this with the Store Manager and Area Manager to look into further and take the appropriate action to ensure that this does not happen again.
EP
always good delivery service
always good delivery service, using your courier our local person who always brings us Fat Face purchases always cheerful and pleasant
26. Oktober 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good afternoon, Graham
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Bristol store.
Take care, JB
Friendly knowledgeable staff
Friendly knowledgeable staff, prepared to give plenty of advice about FatFace products.
8. September 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good Morning
Thank you for leaving us this review about your in store shopping experience, it's great reading such positive comments about the quality and service you received.
Have a good weekend!
EP
Always excellent service & great clothes
27. August 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Sarah, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
As usual very happy with FatFace lovely…
As usual very happy with FatFace lovely top. Not so happy with the delivery man who left my parcel next door and didn't tell me. So I thought it had been stolen from my front door. He should have left me a message .
13. August 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Good afternoon, Jenny
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon our Bristol store.
Have a great day and stay safe. JB
Lovely dress
1. August 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Perfect fit
Got this dress with 20% off fits perfect wore it out for high tea so comfortable. Have one like it from fat face already and it’s a few years old but still perfect. Thanks
28. Juli 2022
Antwort von FatFace - BRISTOL CABOT CIRCUS
Hi Tracy. Good to hear that the dress passed at high tea. Always a challenge. PW
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.