Received quite quickly but could of been earlier as received the notification the parcel was ready to collect at 6.40pm when the shop was shut.. the manager said the delivery was v late in the previou... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... Mehr ansehen
Unternehmen hat geantwortet
Easy to order online, lovely styles and quality clothing. The fabric is always high quality. The sizing is dependable (not the case in other shops!) and instore the staff are always friendly, welcomin... Mehr ansehen
Unternehmen hat geantwortet
Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good qual... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, Vereinigtes Königreich
- 01482 880039
4.7
Hervorragend
200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Fabulous little coat
Fabulous little coat. My daughter loves it. I love the colours and quality of materials used. Always on trend and stylish. I guess that's why we keep coming back. Washes well and always looks gorgeous on. Fabulous 👌
22. November 2023
Antwort von FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Pleasant staff when collected parcel
Pleasant staff when collected parcel. No problems
25. November 2023
Antwort von FatFace - BEVERLEY
Hello Carole
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely quality
First time I have ordered from FatFace and I was very pleased with the garments. They arrived quickly and the quality is very good.
24. November 2023
Antwort von FatFace - BEVERLEY
Good afternoon, Barbara.
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Quality and good fit
24. November 2023
Antwort von FatFace - BEVERLEY
Good afternoon, David.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
No hassle order.
No hassle order which did not take long to arrive at my designated store. Very pleased with the goods at a reasonable price.
21. November 2023
Antwort von FatFace - BEVERLEY
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Antwort von FatFace - BEVERLEY
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Quick service click and collect to the…
Quick service click and collect to the Beverley store will use this set again thankyou fatface
31. Oktober 2023
Antwort von FatFace - BEVERLEY
Hello Clara
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I ordered a tshirt in the sale
I ordered a tshirt in the sale, I absolutely love it. This is the second tshirt I have bought from them, I'll definitely be buying from them again. The quality is fantastic.
The customer service was awesome, very fast & friendly.
22. Oktober 2023
Antwort von FatFace - BEVERLEY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Ordered a purse over a week ago
Ordered a purse over a week ago, said it would be posted in 48hrs. Emailed yesterday to be told they were on the case and would contact me today. But nothing!
25. Oktober 2023
Antwort von FatFace - BEVERLEY
Good Morning Polly,
Thank you for your feedback. I am so sorry for the delay with your order. I have spoken to the store management this morning and they are investigating this with the warehouse team. I have also emailed you directly regarding this delay. Thank you again for your patience and understanding regarding this. Take care - KS
Antwort von FatFace - BEVERLEY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Really attentive and helpfull staff..
28. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von FatFace - BEVERLEY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Lovely store
The lady was really helpful, had plenty of time for me and was chatty and friendly. Even though I had several returns she still made me feel like a valued customer. I would happily shop here again
19. Oktober 2023
Antwort von FatFace - BEVERLEY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great service
Great service - unfortunately I had to return this item but this was quick and easy to do
22. September 2023
Antwort von FatFace - BEVERLEY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online ordering wad disappointing
I ordered 2 dresses to be delivered to my closest store for pick up. When I opened the parcel only 1 dress was in the packaging with an invoice stating 2 dresses. I rang the store who advised there were no other parcel for collection and would ring customer service for them to send the missing dress out. They advised both dresses had been sent and they did not have another dress. This was not the case. Payment for the dress had been taken and advice invoice sent stating 2 dresses were in the parcel. They advised they will refund the money but that is not the issue. The shop assistant in the store was very polite and helpful and helped sort out the issue. I would recommend the store. I no longer trust Fat Face online and in the future would only buy from the store.
6. September 2023
Antwort von FatFace - BEVERLEY
Hello Dawn, thank you for taking the time to leave a review.
I'm really sorry to hear that your Devin Bandana Dress didn't arrive in your parcel. I can see that you have spoken to my colleague and she has refunded £35.00 back to your PayPal account. Sadly when an item is missing from an order and is unavailable for re-order on our website, the next best thing is to process a refund for the item, so I'm really sorry that we were unable to help further.
It's great to hear that our store crew in Beverley were able to help out, and I'll be sure to pass your feedback on. I'll pass your comments to our warehouse team too, so they are aware of this issue.
I hope your next shopping experience with us is more positive.
All the best, LB
Antwort von FatFace - BEVERLEY
Hi Gary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shop and clothes
Fat Face staff are always helpful and friendly. The clothes are great quality and beautifully made.
3. September 2023
Antwort von FatFace - BEVERLEY
Hello Annie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - BEVERLEY
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Just love the clothes etc from here…
Just love the clothes etc from here although a little expensive they are good quality, but I tend to wait for sales mainly, but do love Fat Face
23. August 2023
Antwort von FatFace - BEVERLEY
Hello Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful
Helpful, friendly staff in store. Great website.
Lovely clothing. Great quality and true to size.
23. August 2023
Antwort von FatFace - BEVERLEY
Hello Lisa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good on line and in shop experience
Ordered items on line to be delivered to my local fatface shop who didn’t have my size in stock. Good progress updates and quick delivery. Easy collection from shop - bought another item in the sale whilst in there. The item I bought - a hoodie - fits well, is an attractive colour and is well made.
15. August 2023
Antwort von FatFace - BEVERLEY
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.