FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Mehr ansehen
Unternehmen hat geantwortet
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Mehr ansehen
Unternehmen hat geantwortet
Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktinformationen
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Vereinigtes Königreich
- 01295 276241
4.8
Hervorragend
176 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great place to shop
Great place to shop, friendly staff and easy, efficient order collection.
28. November 2024
Antwort von FatFace - BANBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and polite staff in store
I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing buttons, I felt that I couldn’t have made it look like new myself. So I bought it online instead and it arrived in perfect condition.
3. September 2024
Antwort von FatFace - BANBURY
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality, as always
This is my third long cardigan from Fat Face. The others are still in perfect condition and I wear them regularly. This one is just as well made and I’m sure I’ll be glad of it as the weather cools down.
2. September 2024
Antwort von FatFace - BANBURY
Hello Lois
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwort von FatFace - BANBURY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice clothing
Nice quality clothing. You lost a star because of the reluctance to supply a printed receipt in the Banbury store
11. August 2024
Antwort von FatFace - BANBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Good quality smart kit!product
Good quality product, delivered promptly and value for money!!
13. August 2024
Antwort von FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Ease of ordering
12. August 2024
Antwort von FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly and helpful assistance from…
Friendly and helpful assistance from staff
12. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent in person experience both…
Excellent in person experience both choosing, buying and returning item and speedy online delivery of the shorter length of the same item, which was not available in store originally.
19. Juni 2024
Antwort von FatFace - BANBURY
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Went looking for a dress for a wedding
Went looking for a dress for a wedding. Lauren was most helpful in assisting me choose a style which most suited. The store didn't have my size in stock so Lauren arranged for it to be delivered by post. It arrived on the 24th and I am well pleased with it and the service I received!
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave us your 5* review.
I am pleased to hear you had a positive instore experience, and have enjoyed using our instore ordering service. We hope you love your Dress!
Take care. -GM
Lewes dungarees …
Really pleased with the fit of the Lewes dungarees.
Great price and great service at the Banbury Fatface store.
31. Mai 2024
Antwort von FatFace - BANBURY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you encountered such a great visit to our Banbury store and that you received great service here and that you are loving your new dungarees. I hope you continue to have a great shopping experience with us.
All the best, MM
Quick and easy to exchange
I have to exchange to a bigger size Sweatshirt and it was easy process with a smile from the staff and also delivered within one week…thank you
31. Mai 2024
Antwort von FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Always a great experience visiting this…
Always a great experience visiting this shop. Clothes are generally good quality and lovely to wear. Staff here are friendly polite and helpful.
10. Mai 2024
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
My go-to brand
Great quality clothes with an ethical backdrop. Staff are always super friendly and helpful.
8. Mai 2024
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality. We hope you love your order!
Take care.- GM
You left the security tag on!!
You left the security tag on!!
I’ve now got to do a 30 mile round trip to get it removed!!
3. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - BANBURY
Good Morning, I do apologise this scenario has occurred. Unfortunately the only way to remove the tag is in-store but we will forward on your experience to improve our service for the future. I hope you have a nice weekend! TS
Impressive service
I was really impressed by the service I received from Jordan in the Fat Face store in Banbury. He was friendly, polite and very helpful. Nothing was too much trouble for him even though it was getting close to closing time!
30. April 2024
Bewertung ohne vorherige Einladung
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.
The staff making you feel special
The staff making you feel special, but the clothes sizes limited which can be very frustrating at times
23. April 2024
Antwort von FatFace - BANBURY
Hi Diane,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. Please be assured I will be passing your feedback onto the appropriate department so this can be taken into consideration moving forward.
Take care, LC.
Excellent customer service
Item I was looking for couldn't be found in my size in store but the store assistant checked delivery just received and found it for me in correct size.
16. April 2024
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased our crew were able to assist you with this. We hope you love your purchase, and we look forward to welcoming you back soon!
Take care. -GM
Great service from store
11. April 2024
Antwort von FatFace - BANBURY
Hi there,
Thank you for taking the time to leave your review.
We are glad to hear you received great service at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.