The company crashed my website during an unauthorized, failed update and then lied about it. If I didn't have a backup, I wouldn't have a website now. They've never fixed any bugs that I've reported t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First of all, we would like to thank Ms. Dipti, she helped us from start to finish, even though we had no previous experience, she supported us at every point we had problems. In addition, the company... Mehr ansehen
They have been very supportive on every step of the way. We have customized their tutoring platform into a powerful telemedicine portal, so our customization requests over the base product have been... Mehr ansehen
Great customer service! Even with the delay we experienced in setting up, they voluntarily extended our FREE tech support for a few more months. Tech support team also very patient in assisting us ev... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
FATbit Technologies is a renowned software development company that provides over the edge solutions to startups and large enterprises and helps them scale their business growth. The company was established in 2004 and since then it has built a huge clientele all over the world. FATbit provides quality services in multiple verticals like web & mobile app development, MVP development, digital marketing, user-experience designing, growth-oriented services, content marketing, B2B eCommerce, and business consultation. FATbit offers a wide range of market-ready eCommerce solutions for businesses to launch online eCommerce marketplaces and accelerate time-to-value. Our top online marketplace solutions- YoKart (eCommerce marketplace platform), YoRent (online rental software), Growcer (online grocery supermarket software), YoCoach (online consultation software), YoYumm (online food delivery software), YoGigs (on-demand services marketplace solution), VivoCabs (cab booking software). Explore list of all marketplace solutions at https://www.fatbit.com/multivendor-ecommerce-marketplace-platforms.html FATbit Technologies looks forward to making successful business ventures.
Kontaktinformationen
Head Office: Ably Soft Private Limited ITC 3, Sector 67, Mohali, Punjab, 160062, Mohali, Indien
- +1 469 844 3346
- sales@fatbit.com
- fatbit.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The customer service was excellent and…
The customer service was excellent and the advisors have helped consistently and efficiently to all my requests, assistance and customisations.
I've struggle with building a…
I've struggle with building a professional online learning platform for a while. But I'm very glad that the Team of FATbit is very helpful and professional, they help me to solve many problems and help me to build up my online learning platform -- nanalearning.com
I'm really appreciated to FATbit, especially thanks to Girish and Kapil, they are really kind and helpful.
I highly recommend FATbit!
Great technical support
The technical team is very professional and supportive! They have always answered and replied to my queries promptly. The tool has nice features and you also have the option to customise it. The documentation is comprehensive and cover all users perspective including: tutors, students and admin.
Personalized support
I had a fantastic experience working with FATBIT Technologies for my web and app development needs. Their personalized support throughout the process was exceptional. They truly listened to my requirements and delivered a tailored solution that exceeded my expectations. Communication was seamless, and their team was highly professional and responsive. I highly recommend FATBIT Technologies to anyone seeking top-notch development services.
Exceptional Support and Customization
I recently purchased the tutoring platform Yocoach, and my experience has been nothing short of exceptional. The development phase, spanning a couple of months, was efficiently handled by the team, ensuring a robust foundation for the platform. A significant highlight of my journey was the assistance provided by Gagan Gupta during the development and customization phase. His expertise and responsiveness played a pivotal role in tailoring the platform to meet my specific requirements.
Post-launch, I had the pleasure of working closely with Dipti Tuli, who provided technical support and handling debugging. Dipti's commitment to excellence is truly commendable; she has consistently demonstrated a high level of competence and responsiveness. Yocoach team's dedicated technical assistance has made Yocoach not just a product but a comprehensive and customer-centric solution for anyone seeking a top-notch tutoring experience.
I recommend Yocoach to those in search of a reliable and supportive platform for their educational needs.
I bought the Yo-Coach online tutoring…
I bought the Yo-Coach online tutoring system with FATbit in January 2023 and the experience has been good so far. The system works fine for both students and teachers. My greatest joy is the availablity of suppotive customer experience team. Dipti and her team have helped diagnos connection issues and resolve them promptly. I recommend Yo-Coach.
Perfect assisting
First of all, we would like to thank Ms. Dipti, she helped us from start to finish, even though we had no previous experience, she supported us at every point we had problems. In addition, the company's ready-made templates meet our needs. We hope to work with Fatbit for a long time in our future business plans.
Great company that provides great…
Great company that provides great service. I love their product - an educational platform
It all started in June 2022 when I…
It all started in June 2022 when I first contacted Fatbit. Tadbeer Kaur was my initial point of contact. She was very courteous and always available to take my queries even on weekends.
My project was assigned to Abhishek Rana and I couldn't have got a better project manager than Abhishek Rana. From the time my project was assigned to him till today (25/04/2023) he never let me down. He is always available to address my concerns and fixed any issues I reported him in the shortest time possible.
All in all I would recommend Fatbit to anyone and if Tadbeer and Abhishek are your point of contacts than you just do not need take any stress they will manage everything for you in the best possible way
Very bad software
Very bad software. We buy the software and they provided the code but the framework is not included.
They don't discuss it in the contract. Don't ever buy this software if you have a web development team.
I would highly recommend Fabit…
I would highly recommend Fabit Technologies for their great work and a very supportive team, they were incredible in the development of out tour marketplace platform
Great product!
Amazing product. Saves tons of time on development. Tech support team is also really easy to work with.
Unfortunately we have had the exact…
Unfortunately we have had the exact same issues as the other companies that have left a review. It has just been a train crash from the beginning. They will agree to everything that you request nut they will not deliver, it is a scam and if they were based in the UK they wold be out of business. Unfortunately they are based in India.
DO NOT pay them through payoneer as this is part of their scam. Payoneer to not accept refunds and they know this.
If you are thinking about using this company, feel free to contact me and I will happily show you what they have produced and all the evidence that they are just an outfit with no real technical capabilities.
YoYumm - The best Marketplace for hospitality
We have been using YoYumm - Multivendor Restaurant/Food delivery software. The product itself is excellent! So many features that works very well for our business. The sales team is extremely helpful and responsive, especially Tadbeer. We have requested several customisation with the software and support team were so efficient. We are planning to purchase IOS and Android APP also as it's the best in market. Thank you!
Fatbit have been very professional and…
Fatbit have been very professional and reliable. Aman and Parul have supported us in setting up our platform and helped to resolve issues quickly. They feel like an extension of our team. The product was installed quickly and on time. Support is ongoing and is so far good.
It's been great working with FatBit
It's been great working with FatBit. They are very professional and Aman, Parul and Naveen are great to work with.
Work In Progress & Early Review
I started a contract for website development with Fatbit about 7 months ago. I was nervous at the start as we are in different countries and their were some initial concerns. However, once I started working with Aditya I knew that things would work out. Aditya is someone that is educated, articulate and, most importantly, knows the importance of customer service. I trust his knowledge and help on an almost daily basis. For many companies in North America like me, this is where something known as high trust agreements help both parties achieve objectives.
In a High-Trust Agreement everyone understands:
-The results to achieve
-What roles everyone will play
-What expectations and standards must be met
-The importance of customer service
My project isn't done just yet, but when it is I will be back with what I hope will be an even better review of Fatbit Technologies.
“Without trust, we don’t truly collaborate; we coordinate or at best, cooperate. It is trust that transforms a group of people into a team.” - Stephen Covey
Bugs galore, none delivery of product
Dealing with FATbit Technologies for the installation of the YoKart! which is their multi-vendor marketplace solution seemed at the time to be a good idea based on what could be found online. Anybody with fresh eyes looking at their proposition could be easily drawn in to thinking that the solution was robust and fit for purpose.
Advice to anyone in retrospect, DIG a little and you will find that reference websites no longer use their multi-vendor script, they use WooCommerce or Shopify, or have gone offline, or exist in a broken state. Big claims in National newspapers are paid for articles by their CEO, and it is really difficult to find many working examples out in the real World.
Our experience:
- 4 months of wasted time and effort and money
- out of pocket expenses on hosting whereby our original and good hosting was blamed for issues on the first shambolic cycle of installation... £500 later on hosting prescripted by FATbit, the same exact issues appear, i.e. the same bugs
- 3 weeks of arguing with the assigned business analyst that there are bugs preventing us testing end to end processes, and them not accepting that bugs existed... finally, taken to their basis team who confirm scripting bugs and make fixes, but provide no documentation or explanations
- the fix causes other issues and we get a change of business analyst to drive things along quicker. Still extremely slow and even more unexplained bugs
- no explanation about fixes still
>> Demanded money back at the 4 month point as the product is not fit for purpose, and they have secret hidden terms within a FAQ that aren't the ones that are obvious on their website, i.e. the ones that you would read when making the purchase in the first place and attempted not to issue a refund after delivering nothing.
>> FATbit only offering money back when a bad review was left about the experiences, expecting that to be a barter deal for removal of the review a full refund was issued. Removal of a review in exchange for a refund is unethical. Avoid.
Great Service
FATBIT has excellent service!
FATBIT has excellent service and has really helped us establish our business. Always willing to help and always available!
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